OnPoint Avaliações 

462
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I used Oreva at ONP solicitors for both the sale of my property and the purchase of my new house. The sale has now completed and all I can say is how impressed I am at how quickly and smoothly the wh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish! Hayley was absolutely amazing, incredibly efficient and professional throughout the whole process. In her absence, James took over my file and went above and be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thomas Bennett has been nothing short of amazing. It has taken us a long time to get to completion (due to no fault of Tom’s) and he has preserved and kept me up to date every step of the way. He has... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service and the most competitive conveyancing price i received. Loved the app, simple to use and when I messaged Paul our solicitor I never waited more than 2 hrs for a response. Highly reco... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Especialista em Transferência de Propriedades
  2. também em
  3. Advogado imobiliário
  4. Escritório de Advocacia
  5. Serviços de advocacia

Escrito pela empresa

Welcome to OnPoint, the new personal home moving service by ONP Solicitors. We’re here to take the hassle out of moving, with our mobile app and dedicated team, we help 80k+ customers move every year.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

462 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,9

Todas as avaliações

(462)

297 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Sec10 out of 10ond time using onpoint conveyancing

Second time using onpoint conveyancing, would highly recommend. Special thanks to Beth Sims who looked after our case dealing with the sale and purchase. Beth was always on hand to answer any questions, the app is also a great tool to keep track of your progress and upload documents. 10 out of 10 thank you Beth

4 de junho de 2026
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Resposta da OnPoint

We are so pleased to hear about your positive experience with us again! It's wonderful to know our team and app were helpful. Thank you for your kind words.

OnPoint

Avaliado com 2 de um total de 5 estrelas

Not impressed

Unfortunately, I cannot give a good review. We used OnPoint for the purchase of a flat and the whole process lacked in communication. The service felt so impersonal and at times we got very frustrated by the lack of response to our queries both via app and via email, despite chasing. I also found the use of the app that was imposed on us, very inconvenient. We received all documents on the app and I was loosing my sight trying to read them on my phone. Obviously you can save the docs somewhere else and then read but it feels like a tedious and slow process. I tried to find the app on my Mac or IPad with no luck, so I was stuck with the little screen. Sending the docs via email would have been much better!
We were initially with Gemma, and then our file was transferred to Alex, with some improvement, but with the inconvenience of a new person who had to learn the case at the end of the process. I think the quality of the work was good but they could have made the process more personal with more calls to the clients and explain things on the phone and not only on documents. Instead there was never a spontaneous call. I am afraid we won’t use them anymore, although it was our second time (first time it was a lease extension, a much more straightforward process that didn’t need much follow up). I am sorry, you have lost a client.

5 de junho de 2026
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Resposta da OnPoint

Thank you for sharing your detailed feedback. We truly regret that your recent experience with us did not meet your expectations, especially regarding communication and the app's convenience. We are reviewing our processes and app functionality to improve client interactions and ensure a more personal approach, including direct calls. We value your past business and are genuinely sorry to hear we have lost your trust.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. We had a simple first time house buying process. The team were efficient and replied to every question quickly and clearly. The app was easy to use. Highly recommend

5 de junho de 2026
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Resposta da OnPoint

We're so pleased we could make your first home buying experience smooth and clear. Thank you for your high recommendation!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Katie Dean did and exceptional job

I cannot recommend Katie Dean highly enough. From start to finish, she provided an exceptional service, guiding me through every stage of the transaction with professionalism, efficiency, and clear communication.

I felt fully supported throughout and had complete confidence that everything was being managed properly.

I would not hesitate to use their services again and would highly recommend them to anyone looking for a reliable, knowledgeable, and proactive solicitor.

5 de junho de 2026
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Resposta da OnPoint

We are so pleased to hear about your exceptional experience. It's wonderful our team provided such professional, efficient, and clear communication. Thank you for your kind words and recommendation!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Excellent communication

Excellent communication, friendly and efficient service. The app to track progress is very useful and clear. Second time using and will use again.

5 de junho de 2026
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Resposta da OnPoint

We're so glad you had an excellent experience with our friendly, efficient service and useful app. Thank you for your continued trust!

OnPoint

Avaliado com 5 de um total de 5 estrelas

100% recommended

Holly Malamed has been absolutely brilliant - we have used her services twice now for property transactions (both buying and selling). She is fast, efficient, and always available to help. We would 100% recommend her and ONP.

4 de junho de 2026
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Resposta da OnPoint

We're so happy to hear that your property transactions were brilliant and efficient! We appreciate your kind words and recommendation.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Would definitely use again !

I am extremely happy with all experience ! Quick respond , job done and all worked out even better than I expected . No hidden fees , very transparent cost and excellent communication.
Thank you Lauren

27 de maio de 2026
Avaliação não solicitada
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Resposta da OnPoint

We are so pleased to hear about your excellent experience! It's wonderful that everything worked out even better than expected, with quick responses and transparent costs. Thank you for your kind words.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Good communication

Alison Wright dealt with my sale she kept up to date with all information and enquiries from our buyers solicitor and communicated well with me. Always responded to emails within 24 hours and was contactable by phone when needed if no answer she returned my call promptly. On completion of the sale everything was dealt with very efficiently. I was very satisfied with the experience and would highly recommend this company.

29 de maio de 2026
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Resposta da OnPoint

We're so pleased to hear about your positive experience with your sale. We appreciate your kind words regarding our team's communication and efficiency. We're glad everything was handled to your satisfaction.

OnPoint

Avaliado com 5 de um total de 5 estrelas

All over this like Wet on Water!

Kai was our conveyancer and from the off he was all over it. His attention to detail, patience, communication, explanation and patience. Yes I said it twice.. Because he was. Our sale and purchase was not straight forward and I'd say if it wasn't for Kai' perseverence we probably wouldn't have exchanged when we did.

When Kai was on A/L his caseload was looked after by other members of staff. It was seemless and continuous.

Straight talking no fancy words, explanation in clear language.. Brilliant, just brilliant even out buyer was jealous of our Conveyancing as theirs was awful (Saracens Solicitors - Negative stars)

Kai was on the phone so much communicating intentions and progress he became a 'friend of the family!'

Such a nice man.

Thank you Kai.. You are a rockstar in our eyes 🕺

3 de junho de 2026
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Resposta da OnPoint

We are so pleased to hear about your exceptional experience. It is wonderful to know that our team's dedication and clear communication made such a positive difference during your sale and purchase. We truly appreciate your kind words and positive feedback.

OnPoint

Avaliado com 5 de um total de 5 estrelas

ONP Solicitors - highly professional service

We had a great experience with ONP Solicitors when selling our house.
Katie was extremely helpful throughout the entire process. She responded to all our emails and questions very quickly, often on the same day, and kept us updated every step of the way.
The sale was completed smoothly, with no delays or problems. We really appreciated Katie’s professionalism, efficiency, and excellent communication.
Thank you, Katie and ONP Solicitors, for making the process so straightforward. Highly recommended!

3 de junho de 2026
Avaliação não solicitada
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Resposta da OnPoint

We are so pleased to hear about your positive experience selling your house. It's wonderful our team provided such efficient and clear communication throughout the process. Thank you for your kind words and recommendation!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Very pleased with ONP, great service and quick progress!

Huge thanks to Pari and Sarah for their great work!
First time with ONP and very pleased with speed and smoothness of progressing everything in a timely manner and with the highest level of professionalism and care; the app and updates are very useful and fun!

28 de maio de 2026
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Resposta da OnPoint

We're so pleased to hear about your positive experience with us! It's wonderful that our team provided such professional and timely service. We're also glad you found our app and updates useful. Thank you for your kind words!

OnPoint

Avaliado com 5 de um total de 5 estrelas

I used ONP for purchase conveyance.

I used ONP for purchase conveyance.

Attentive service, very clear communication and easy to follow steps and actions from my side.

The app dashboard was a great tool and the direct messaging facility with my solicitor meant my queries were answered immediately

21 de maio de 2026
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Resposta da OnPoint

We're so glad to hear our attentive service, clear communication, and app dashboard made your purchase conveyance smooth and efficient. Thank you for your kind words!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

I had a really positive experience with ONP Solicitors when selling my property.

My solicitor, Jake, was always helpful, responsive and kept things moving throughout the transaction. The whole process was very straightforward and everything progressed smoothly from start to finish.

I also found the ONP app really easy to use. It made it simple to upload documents, track progress and keep on top of what was happening without having to chase for updates.

Selling a property can be stressful, but the process was handled efficiently and professionally, and we were able to exchange and complete without any issues.

I would happily recommend ONP to anyone looking for a conveyancing solicitor.

29 de maio de 2026
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Resposta da OnPoint

We are so pleased to hear about your very positive experience with us. It's wonderful to know that our team and app made selling your property straightforward and stress-free. Thank you for your kind recommendation!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Great company

Friendly, helpful, prompt response and return calls
Alex Thomas gave exceptional service.
Cannot praise them highly enough and will certainly use them again.

29 de maio de 2026
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Resposta da OnPoint

We are so glad to hear you had such a positive experience with us. We truly appreciate your kind words and look forward to assisting you again.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Great solicitor Hamzah

Hamzah fulat ….was very fast and efficient at handling my house purchase….

Aj Taylor
Norfolk

19 de maio de 2026
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Resposta da OnPoint

We're so glad to hear we made your house purchase efficient. Thank you for your kind words!

OnPoint

Avaliado com 5 de um total de 5 estrelas

Outstanding Conveyancing Support from Hayley Timms

I would like to express my sincere gratitude to Hayley Timms at ONP Solicitors for her outstanding service and guidance throughout my property purchase process.

Hayley was professional, knowledgeable, and highly responsive from the very beginning. She kept me informed at every stage, explained complex legal matters clearly, and was always available to answer my questions promptly. Her attention to detail and proactive approach helped ensure that the transaction progressed smoothly and efficiently.

Purchasing a property can be a stressful experience, but Hayley's expertise, dedication, and excellent communication made the process much easier and gave me confidence throughout. I truly appreciate her hard work and commitment to achieving a successful outcome.

I would highly recommend Hayley Timms and ONP Solicitors to anyone looking for reliable, professional, and supportive conveyancing services.

13 de maio de 2026
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Resposta da OnPoint

We are so pleased to hear about your positive experience with our services. It is wonderful to know that our team provided excellent support during your property purchase. We truly appreciate your kind words and recommendation.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Excellent!

Excellent!! Aimee provided great guidance through the process.

29 de maio de 2026
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Resposta da OnPoint

We're so glad you had a great experience! Your positive feedback means a lot to us.

OnPoint

Avaliado com 5 de um total de 5 estrelas

Amazing and helpful solicitors

Megan was so helpful throughout the whole process.

I would definitely recommend Onpoint to anyone looking to buy/sell.

Thank you for all of the help!

28 de maio de 2026
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Resposta da OnPoint

We're so glad we could assist you throughout the process. Thank you for your kind words and recommendation!

OnPoint

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