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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was recomended Optilabs from a cycling friend who has used Optilabs for some time. after an initial email enquiry I sent my Oakley Racing Jacket Cycling Glasses (with the old prescription Photochrom... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just ordered my third pair of cycling glasses through Optilabs. Variable tint, strong prescription and even varifocal has caused them no problems, at a reasonable price. Quick turnaround (no slower th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As it turns out my initial order was not the smoothest; the original glasses were damaged upon arrival. That said the service I received in resolving the issue was excellent; this company stands behin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased prescription cycling glasses and very happy with them. Order processed and delivered quickly. Prescription insert sent back, after a helpful phone call, to have an adjustment made to distanc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Oculista
  2. Distribuidora de óculos

Escrito pela empresa

With over 50 years experience, Optilabs are an independent optician and one of the UK’s leading manufacturers of prescription sports glasses. They manufacture all their lenses from their dedicated showroom and laboratory in South London. Customers can shop online or visit the showroom. Optilabs can provide glasses with single vision, varifocal or bifocal lenses. They can also help customers with a very strong prescription. Optilabs can provide eye-tests and a full range of opthalmic services from their showroom in Croydon. Their on-site lens lab can also reglaze your old or damaged lenses to give new life to a favourite pair of glasses. Optilabs are renowned for their superb customer service so please get in touch if you have any questions regarding their products or your specific requirements.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

159 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Edge frames with photochromic varifocals.

Really straightforward try and return service. Chose the Edge frames straight away. About a week later they came. Really impressed by the clarity and clearness of the lenses. I went with varifocals, as i really didnt fancy a line in the middle that getting bifocals would of meant. I was a bit worried, because they warn you that varifocals may distort your perception of things on the bike. I must say however, that I haven't noticed this in the slightest. I also went for photochromic lenses. These work brilliantly, and I have used them in the dark, down country lanes, with no problem. I got caught in a heavy shower too, and didn't experience any misting. I've also been on a long run in them, snd was very happy with the lack of movement on the face as I ran. All in all, a top buy. A very happy customer

26 de fevereiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Hello David, thank you for your very kind remarks and positive feedback. I hope you continue to enjoy them.

Avaliado com 5 de um total de 5 estrelas

Pleased First Time Customer

Helpfull advice before ordering, a great product professionally supplied - Thank you

4 de março de 2025
logotipo da Optilabs

Resposta da Optilabs

Many thanks Mr Malone for your kind remarks. We hope you will continue to enjoy them.

Avaliado com 5 de um total de 5 estrelas

Great cycling glasses.

Great product. The best cycling prescription sun glasses I’ve had, and I’d certainly recommend this company to my friends, as indeed they were recommended to me. 😎

26 de fevereiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Hello Dale, thank you so much for your very kind words. I hope you continue to enjoy them.

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service
I was sent frames to try with free delivery and returns
Ordering was easy
The glasses and lenses are excellent
My last pair of prescription glasses from Optilabs are 10 years old and I still use them for swimming in the Sea.

22 de fevereiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Thank you for your kind words. We hope you continue to enjoy them.

Avaliado com 5 de um total de 5 estrelas

Faultless Performance!

Within 24 hours I had a call to clarify and advise me on my chosen option. A little over 48 hours later, my glasses arrived. Next day I used them at a clay shooting ground and they were spot-on!

21 de fevereiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Thank you for your kind words. I hope you continue to enjoy them.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, the glasses are light and comfortable. Tried them on my bicycle ride today and they made my cycling experience so much better. Arrived quicker than what was quoted.

21 de fevereiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Thank you for your most kind remarks, I hope you continue to enjoy them on your rides.

Avaliado com 5 de um total de 5 estrelas

Great service and product

My second pair of Optilabs glasses, even more choice of frames and lens options this time. Great product and competitive price compared to high street alternatives.
Bit of a hiccup with delivery but all resolved quickly with good communication.

6 de março de 2025
logotipo da Optilabs

Resposta da Optilabs

Tony, thank you so much for those kind words. Again my apologies for delivery problems but very pleased they were worth waiting for.

Avaliado com 5 de um total de 5 estrelas

Great quality products

Great quality products

12 de fevereiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Michael, many thanks for kind remark. We strive very hard to achieve the highest quality so your comment is all the more appreciated.

Avaliado com 5 de um total de 5 estrelas

Great products, super service and fantastic prices

I was looking for a new pair of wraparound sunglasses for skiing, not always available in local opticians unless you go for something like Oakleys which are quite expensive!

I found Optilabs and was pleased to find that, not only do they offer a good range of suitable frames, they will also send you up to 3 sample pairs to try out for yourself first. I requested 3 different styles, which arrived promptly and well packaged and even included the correct postage to return them.

I selected a favourite style and returned them, also sending an older pair of my own for a reglaze quote.

My enquiry was handled extremely efficiently and I was very pleased with the prices quoted for both the new pair and the reglaze - in fact I got both, with the top of the range lenses in the new pair - for less than an equivalent pair of Oakleys.

My order was returned very quickly and I am delighted with both pairs. I will definitely be returning to Optilabs next time I need glasses.

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Optilabs

Resposta da Optilabs

Thank you so much for your very kind words. We all do try very hard to please our customers so this is especially appreciated. I will pass this on to all concerned who I know will be delighted.
Again many thanks.
Tony.

Avaliado com 4 de um total de 5 estrelas

Can’t give a answer yet as still…

Can’t give a answer yet as still waiting delivery, but ordering wise was a good experience so hopefully my glasses when they arrive will be just as good.

5 de fevereiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Thank you for your review Stephan. We are hoping that now some time has past, you are happy with your glasses. Please let us know if we can be any further help in the future.

Avaliado com 5 de um total de 5 estrelas

Bought previous prescription cycling …

Bought previous prescription cycling glasses seven years ago, so used Optilabs again. Bought varifocal cycling glasses. Excellent service, used try before buy, arrived quickly. Ordered online, arrived within two weeks and appear good.

30 de janeiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Hello Mr Cummings,
Thank you so much for your very kind words. I do hope you continue to enjoy them.

Avaliado com 5 de um total de 5 estrelas

I just like to say thank you for years

I just like to say thank you for years. I’ve been trying to look for the perfect Snooker glasses. I’ve been struggling for years. I’ve been trying to get multi focus lenses, I tried contact but nothing seem to be clearEverything seem to be clear now I’d like to say thank you very much Anthony Cook.

1 de fevereiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Hello Mr Cook,
Thank you for your kind words. I am so please these have been successful, I hope you continue to find them helpful.

Avaliado com 5 de um total de 5 estrelas

They have been great and helpful in my…

They have been great and helpful in my decision in making a choice for my prescription shooting glasses. Do to my prescription, I couldn’t find anyone in the US that could make my glasses at such a reasonable price and of such quality.
This is my second pair.

1 de fevereiro de 2025
logotipo da Optilabs

Resposta da Optilabs

I am so pleased you are happy with your shooting glasses. I hope you continue to enjoy them.

Avaliado com 5 de um total de 5 estrelas

Great sports glasses

Great service got order in 10 working days had been told by high street opticians that I could not get wrap around type glasses in bi-focal

22 de janeiro de 2025
logotipo da Optilabs

Resposta da Optilabs

Thank you so much for your kind words. I hope you will continue to enjoy them.

Avaliado com 5 de um total de 5 estrelas

Great Service

I emailed Optilabs for 3 sample frames that arrived the next day (with full postage for the return). Having tried the samples in the comfort of my own home, I made my choice and ordered my new prescription glasses online.
3 days later I was wearing my third pair of Optilabs glasses.

28 de janeiro de 2025
logotipo da Optilabs

Resposta da Optilabs

So pleased you’re happy with your latest pair of sports glasses. I hope you continue to enjoy them.

Avaliado com 5 de um total de 5 estrelas

I've been wanting a pair of varifocal…

I've been wanting a pair of varifocal cycling glasses for some time now. Looked at various options and after reading reviews decided to try Optilabs. Best thing I've ever done and from start to finish the customer service has been excellent.
They sent out, foc, three pairs for me to try on and also paid for return postage.
The process of ordering online was easy and simple to do. I, initially, telephone to clarify a couple of details and a very pleasant and helpful lady reassured me and pointed me in the right direction.
Delivery was swift, taking less than two weeks. The glasses are just what I wanted and are faultless.
What more can I say? Fantastic!
Highly recommended.

13 de novembro de 2024
Avaliação não solicitada
logotipo da Optilabs

Resposta da Optilabs

Thank you so much for your review. We do hope you continue to enjoy our glasses and let us know if there is anything we can help with in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Ordered a pair of prescription varifocal sports sunglasses through their website which was easy to use and intuitive. The sunglasses arrived several days within the quoted timescale and the workmanship was first class. Thank you Octilabs!

12 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faultless service and excellent value.

Faultless service and excellent value.
I've had two sets of bespoke varifocal inserts made up for my cycling glasses and the results were better than any other I have had in the past. Prices are very reasonable and extremely competitive. I wouldn't hesitate to recommend these people or use them again.

13 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, on Sunday last whilst shooting one of the lenses in my glasses became loose I rang optilabs first thing Monday and with no questions asked was told to send them to optilabs. On Wednesday morning I received them back fixed and at no charge.
What a great company and service

18 de setembro de 2023
Avaliação não solicitada

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