Optimale Avaliações 

1.028
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really positive experience with my Doc today. Even though we haven’t spoken in quite a while, he came across as approachable and attentive, like he was genuinely invested in making sure I was on t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Kudos to Amy and Claire at support. They are having some unfortunate staffing issues but give them a tinkle if you need anything and they will look after you. World class customer support , they list... Ver mais

Avaliado com 4 de um total de 5 estrelas

I did Blood test wrong but no really clear instructions on what to do? Do I do fasted or none fasted, When do I do at the start of the injection or end (Just before next one? Having holiday can im... Ver mais

Avaliado com 1 de um total de 5 estrelas

When they need something from you, they’re very quick to respond. But when all you ask is to be informed when making an order, they’re very quick very frequently ignore. Even if one explains that you’... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro médico
  2. também em
  3. Centro de Diagnósticos
  4. Clínica especializada
  5. Consultório médico
  6. Médico
  7. Policlínica

Sobre Optimale

Escrito pela empresa

Why trust Optimale

  • 🥇 Highest rated UK TRT company
  • 🇬🇧 UK doctors & pharmacy
  • 📞 Ongoing doctor support
  • What we do

    We help men who are struggling through life with Low Testosterone, to get tested and get treated by UK GMC Doctors. Get your life back with Optimale today, and feel great again!

    Optimale is a regulated healthcare provider and medical clinic, registered in the UK with the CQC (Care Quality Commission)

    Our mission is to improve the lives of men and their partners by making high-quality healthcare from top doctors accessible and convenient.

    We are the number 1 rated TRT clinic in the UK and we are proud of our reputation for providing the highest quality service, at a very reasonable price.

    Contact us today and we would be happy to talk to you about any symptoms you have, and help you evaluate whether treatment might work for you.

    Shop Blood Tests Low Testosterone Check What is TRT? Contact Us

    Informações de contato

    3,8

    Muito Bom

    O TrustScore é 4 de um total de 5

    1 mil avaliações

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

    Pede aos clientes que avaliem

    Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

    Respondeu a 50% das avaliações negativas

    Normalmente responde dentro de 24 horas

    Como esta empresa usa o Trustpilot

    Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

    3,8

    Todas as avaliações

    (1.028)

    21 avaliações nos últimos 12 meses

    Escreva uma avaliação
    As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

    Avaliado com 5 de um total de 5 estrelas

    Absolutely outstanding service…

    Absolutely outstanding service from optimal. From the start it’s been very customer focused and the care of all staff is incredible. Everything is documented and advised before during and after treatment. Best decision I made, feel in very safe hands taking multiple treatments overlooked by knowledgeable doctors.

    12 de fevereiro de 2025
    logotipo da Optimale

    Resposta da Optimale

    Thank you for your kind review, we are very glad to hear you are happy with our service

    Avaliado com 5 de um total de 5 estrelas

    Spoke with the Doctor

    Spoke with the Doctor, listened to all issues and was able to answer easily. Had a positive attitude throughout the call and put me at ease.

    11 de fevereiro de 2025
    logotipo da Optimale

    Resposta da Optimale

    Thank you for your kind feedback!

    Avaliado com 5 de um total de 5 estrelas

    Great service and every man should have his T levels checked if struggling.

    Service that I have received is exceptional. As soon as my blood tests came back I was able to receive treatment and the advised dosage had me feeling like me again. Reminders on when to book blood tests and consultations are very useful to advise about circumstances and any issues. The treatment can be expensive when taking to account blood tests etc but worth it in my opinion.

    28 de janeiro de 2025
    logotipo da Optimale

    Resposta da Optimale

    Thank you for your kind feedback Shaun

    Avaliado com 5 de um total de 5 estrelas

    Very prompt and understanding customer…

    Very prompt and understanding customer service. These people actually listen to their clients and tailor information and advice to individuals. Knowledgeable and helpful doctor, who took the time and trouble to understand all the individual circumstances. Thanks.

    30 de janeiro de 2025
    logotipo da Optimale

    Resposta da Optimale

    Thank you for your kind feedback Ellen

    Avaliado com 5 de um total de 5 estrelas

    Excellent service

    Excellent service, flexible consultants, expected results.

    28 de janeiro de 2025
    logotipo da Optimale

    Resposta da Optimale

    Thank you for your kind feedback Przek

    Avaliado com 2 de um total de 5 estrelas

    The initial consultation was rushed

    The initial consultation was rushed, and I felt like they didn't fully understand my individual needs. The follow-up appointments were also infrequent and difficult to schedule!

    21 de janeiro de 2025
    Avaliação não solicitada
    logotipo da Optimale

    Resposta da Optimale

    Hi Frederick, we don't have any record of a patient by your name, please respond to our information request thank you.

    Avaliado com 5 de um total de 5 estrelas

    This place is amazing.

    The actual level of care is amazing. From the moment I met Martina in Reception it was a welcoming and professional experience. She is a lovely person with a fount of information and superb people skills.
    I met Dr.Martin Rourke and within minutes felt that I had made the right decision. This man is a real doctor led by vocation and expertise. He was thorough in examinations, explained everything in advance and there was no rush. He struck me as a man who really cares about men's health and he gently held a conversation with me looking at aspects of my life which are problematic. His responses were insightful, pragmatic and I can really say that the consultation has had a profoundly positive affect on how I see myself and the need for more self care. His sense of humour adds to the experience. I highly recommend this practice.
    John Burns (56) from Kilkee, Co.Clare.

    10 de janeiro de 2025
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    Recently prescribed TRT treatment

    Recently prescribed TRT treatment, obviously due to very low testosterone levels. The service was fantastic from the start. The initial contact with Courtney arranging blood test and getting the results was first class. The Consultation with Dr Virani ( Hope that's correct ) was very informative and put me at ease. Then arranging payment, subscription with Liz and receiving my TRT was once again, first class. There is lots of advice and a web chat with a Nurse on injection points, loading up your testosterone, it's all there for you. No stress and I mean that. The help and advice is always available. One of and probably the cheapest private clinic out there.

    7 de janeiro de 2025
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    Dr Reville is the MAN

    Dr Reville is the MAN. I’ve been with these guys for a few years now and he’s the most knowledgeable I’ve spoken to yet. Really appreciated the conversation around the latest scientific literature around TRT and fertility treatment. More importantly, you can tell he really wants to help, passionate and is so receptive during the consultation. Felt heard!

    6 de janeiro de 2025
    Avaliação não solicitada
    Avaliado com 5 de um total de 5 estrelas

    Very professional team

    Very responsive to queries.
    Email responses are quick , friendly and informative.
    Very easy to se the service ie. Arrangement of blood tests and consultations.
    Consultation with doctor was also very good , she was happy to answer the many questions I had lol.

    17 de dezembro de 2024
    Avaliado com 2 de um total de 5 estrelas

    Times to responses have become…

    Times to responses have become significantly worse as of late

    11 de dezembro de 2024
    logotipo da Optimale

    Resposta da Optimale

    Hi Richard, I'm sorry to hear that you have had an issue with response times. Reviewing your recent contacts I cannot see any slow responses so it would be good to review whether our emails are coming through to the right mailbox/going to spam, or if I have missed the issue. I'll contact you to discuss further.

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