Appalling service in every way possible. I'd suggest Options invest in a Customer Care course for all staff. Took them 6 months to send my small lump sum. They don't answer the phones, or you're o... Ver mais
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Veja o que dizem as avaliações
As an employee you have no choice over your employer's pension provider. If you get this lot my advice is to opt out and find your own. Total indifference to any complaint, they just don't care. Tryi... Ver mais
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First payment taken end October, I requested opt out info 28th November as no email received. Email received saying my employer had not sent the required documents, once received would forward o... Ver mais
A empresa respondeu
If you could rate minus stars it would be more appropriate. Samantha Bradley’s response rate is lethargic and the company’s is virtually nonexistent. The website just goes round in loops when you tr... Ver mais
A empresa respondeu
Detalhes da empresa
- Planos de Previdência Privada
- também em
- Fundo de pensão
- Fundo fiduciário
- Investimento em propriedades
- Planejamento Financeiro
- Serviços Financeiros Alternativos
Escrito pela empresa
We’re an independent pension administrator and professional trustee company. For the last 20 years, we’ve provided advisers and their clients with pension solutions to help save for a happy and secure retirement. What really sets us apart is our ability to craft solutions from products. For most providers, talking about SIPP, SSAS and other products is where the conversation ends. For Options, as a solutions provider, it’s where the conversation begins. That’s how we’ve navigated our way through huge change in the UK pensions world over the last two decades and it’s why, today, we’re entrusted with administering over £1.7 billion of our clients’ funds across both personal and corporate pension schemes. We passionately believe in pensions and we think that it’s never been more necessary to plan for the future. We base our solutions on SIPPs, SSAS, Property, Syndicates, Workplace Pensions, Auto-enrolment and 3rd party administration. We also provide our specialist commercial property service for individual SIPP, SSAS and Syndicates. We invest heavily in our systems and technology to ensure security and a smooth, headache-free experience for our advisors and your clients We’re 100% committed to providing our advisers with the knowledge and resources to help you do what you do best - advising your clients. An Options partnership gives you our support with: Technical, Marketing, Presentations, Webinars, Client meetings, Business Planning, Education and Training. This helps us mutually to offer our clients the best possible service and to be satisfied that we’ll achieve their goals. As an Independent Pension Administrator and Trustee we put good governance at the heart of all that we do. Options UK Personal Pensions LLP is authorised and regulated by the Financial Conduct Authority for its SIPP business FRN 501747
Informações de contato
1st Floor Lakeside House Shirwell Crescent Furzton Lake, MK4 1GA, Milton Keynes, Reino Unido
- +44(0)3301241505
- ENQUIRIES@optionspensions.co.uk
- www.optionspensions.co.uk
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great service, Devendra Varsani is always helpful with any queries

Resposta da Options For Your Tomorrow
Outstanding Team
As an IFA dealing with a number of SIPP Providers the general level of service and knowledge is shocking. The Cardiff team at Options and in particular Devendra stand out as exceptional in both respects. Dev this morning has given me guidance where another major SIPP provider refused. They are outstanding.

Resposta da Options For Your Tomorrow
Excellent customer service and support
Alison Kelly has been excellent to deal with, always responsive, professional and customer focused.
Suzie
GPS TRUSTEES

Resposta da Options For Your Tomorrow
Excellent Team
The people in Cardiff have been very responsive on the few occasions I have needed to deal with them, and their communications are always very clear.

Resposta da Options For Your Tomorrow
Always helpful and ready to answer any…Options Pensions
Always helpful and ready to answer any questions regarding my pension.

Resposta da Options For Your Tomorrow
Very helpful
The team at Cardiff, and Devendra in particular, made the seemingly daunting task of transferring my deceased husband's SIPP to me very easy. They are very knowledgeable and helpful.

Resposta da Options For Your Tomorrow
The payment was late due to someone…
The payment was late due to someone going on holiday and not handing it over. You did recompense me by not charging to do the drawdown. So the lesson for you is to check and streamline your process.

Resposta da Options For Your Tomorrow
Very Satisfied
Options, & particularly Devendra Varsani, always respond promptly, courteously, & most importantly, helpfully. I appreciate his knowledge & advice. This is unlike some other pension advice I have experienced elsewhere.

Resposta da Options For Your Tomorrow
Helpful and put my mind at ease
Great, really helpful an I feel at ease having my pension with Options, thankyou

Resposta da Options For Your Tomorrow
Support and help from the Team in Cardiff …
Support and help from the Team in Cardiff .

Resposta da Options For Your Tomorrow
failure to build real relationships…
failure to build real relationships (unlike Premier) and using pr devices like this

Resposta da Options For Your Tomorrow
Trying to transfer my pension from…
Trying to transfer my pension from Options to Aviva.
I have sent a transfer request to Aviva, who have contacted Options for a transfer out form. They aren't getting any response, which is unsurprising because I have never ever had an email response from Options. I don't understand why they even have an inbox.
Tried to call but stuck on hold.
I would love nothing more than to transfer my pension out of this abysmal fund, but it seems like I'm stuck and the only choice is to make a complaint to the Financial Ombudsman.

Resposta da Options For Your Tomorrow
Options Cardiff world class staff
The staff in Cardiff are and have always been super helpful and extremely professional

Resposta da Options For Your Tomorrow
There is a fundamental disconnect…
There is a fundamental disconnect between he asset manager platform and my SIPP platform

Resposta da Options For Your Tomorrow
My experience
As a general rule, I have found Options to be helpful and professional. However, in relation to my recent experience, when I required my funds to be transferred to a fund manager, I am afraid that Options fell below their normal standards. The transfer, which I wished to be carried out expeditiously, was slow and Options failed to provide the necessary documentation timeously.

Resposta da Options For Your Tomorrow
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