The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais
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The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais
A empresa respondeu
Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. The... Ver mais
A empresa respondeu
I took on opus broadband and they were very helpful until I signed the contract First month payment they took more than they should have out of my account and 4 weeks on still waiting for refund... Ver mais
A empresa respondeu
Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained... Ver mais
A empresa respondeu
Ribble house, Ribble Business Park, BB1 5RB, Blackburn, Reino Unido
Sem histórico recente de pedidos de avaliações
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Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
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Ross and Andy did a great job installing it.
Jahir. Great customer service.
I am very happy to be with you.
well done everyone.

Resposta da Opusbroadband
They did a great job in making sure that my internet is working perfectly again.

Resposta da Opusbroadband
The engineers who installed our equipment were very respectful and professional, they have done a very good job.

Resposta da Opusbroadband
Tyler came and fitted my full fibre broadband explained everything to me left everything tidy,went above and beyond to help me out. Thank you. Would give 5 stars but find the tech team at times unreliable depending who get.

Resposta da Opusbroadband
Chris and Andy were very nice guys, solved the issues with internet. Everything is up and running. They've done speed checks in the whole property to make sure everything is covered. They also fitted the box with cables which was just hanging to make sure it's safe - weren't asked but noticed.
Thank you :)

Resposta da Opusbroadband
Tyler was great thankyou so much

Resposta da Opusbroadband
We have received Great customer services from Opusbroadband

Resposta da Opusbroadband
Very poor service, had fibre installed, third time by this company. How you may ask. First time engineer installed the equipment no power signal. That was a damaged cable not a problem. Second time new cable installed the engineer installed it and it worked for a full week. Called them said the cable had failed again? So had to wait for a new cable and it be reinstalled by an engineer. Come back today no Internet.
This company is a complete joke, thought it was opus broadband. Then a 6g Internet van did one of the installs. Found out the company is a massive scam.
They have poorly speaking technical support that are overseas and don't know anything about what they are providing tech support on.
STAY CLEAR OF THEM - GOOD LUCK IF YOUR PLANNING ON SIGNING UP.

Resposta da Opusbroadband
Great lad turned up from Burnley to connect me he was determined to get it connected great lad we had a good laugh highly recommend opus broadband I am a very happy customer

Resposta da Opusbroadband
Connor installed the Internet quickly and efficiently with no problems. He explained everything thoroughly and clearly with a friendly professional attitude. Opus did a great job when I was let down by Sky, BT, Talk Talk and Vodafone.

Resposta da Opusbroadband
Seb & Chris just installed my broadband very professional clean & took time to explain things to me would highly recommend

Resposta da Opusbroadband
Great installation. Connah was clear, respectful and informative. Answered all my questions and very helpful.

Resposta da Opusbroadband
No good Internet connection evry week gone down weste of mony

Resposta da Opusbroadband
Made an effort to find me a solution in an area that dosent have many options. Ended up with great speeds cheaper than everyone else. Tyler who came to do the install was very pleasant, even turned up 10mins early and did a neat job, tested speeds in each room and cleaned up. Super satisfied.

Resposta da Opusbroadband
The man who came was very helpful and very tidy . Explained it all and it was so simple do. I would truly recommend them to anyone. No fuss just straight forward and not loads of wires too.

Resposta da Opusbroadband
I was a BT (now EE) customer, but my wifi was always lagging. Not good for someone who works from home. I got Opus because a friend of mine said they are good, and that they are indeed. So far I haven't had any issues. Also, the guy who came to install Opus was friendly and got the job done quickly.

Resposta da Opusbroadband
Great service provided by engineers Chris and Seb. Polite and friendly. As always from start to finish of my initial conversation with the staff on the phone, to the completion of the work at my home my broadband speeds are now excellent. Many thanks to all at Opus. Pete Dixon

Resposta da Opusbroadband

Resposta da Opusbroadband
Opus broadband thank you is not enough to send Michael came this morning at 8.05 and explain everything what I need to know, gave some advice for better connections upstairs and sorted everything for us.
Clean and jobs done inside and outside as well.
Thanks Pal

Resposta da Opusbroadband
Had seb and Chris come this morning and fix my internet no problem great service thanks guys

Resposta da Opusbroadband
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