Opusbroadband Avaliações 

689
O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. The... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I took on opus broadband and they were very helpful until I signed the contract First month payment they took more than they should have out of my account and 4 weeks on still waiting for refund... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

689 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(689)

148 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5 Stars too Affan for all of his Help

I was speaking too an amazing man called. Affan. And he removed half of my debts give me a discounted 3 months to help me get started up again and has set me back up on a 24 month plan that is affordable and payable. I cannot thank him enough for all of his help. Hopefully this review will help him out for helping me out. Thank you again Affan for your help !!

17 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad internet service

Bad internet service ! Ive moved from sky to opus . Had to ring them to get it sorted keeps dripping signals all day

13 de maio de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hi Samra, I'm sorry to hear that you are experiencing connection problems. I'd like to resolve this use as soon as possible so I have sent a information request so that I may investigate this for you.

Avaliado com 5 de um total de 5 estrelas

Aidan was amazing solving my internet…

Aidan was amazing solving my internet speed issue. His disposition was great. Aidan is a great asset to your team at opus.

14 de maio de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a great review for Aiden! We're so pleased to hear that he has been so helpful when visiting your property.

Avaliado com 5 de um total de 5 estrelas

WiFi set up great password and username…

WiFi set up great password and username wrote in a book and acc no etc.

12 de maio de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello Sarah, thank you for leaving your 5 star feedback for our service! We're so pleased to hear that you have been happy with the service.

Avaliado com 5 de um total de 5 estrelas

Definitely worth a shot

This won’t be a review on the installation but on the actual broadband itself. I’ve just renewed my contract on the 300mb package, always getting 350 though. Since opus have taken over all the problems seem to have disappeared although the staff are the same and very competent at that. If you asked me 6 months ago if I would renew it would be a no but now definitely recommend.

9 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hi Diane, we appreciate you taking the time to leave us a positive review. We are so happy to hear that you received a great service and you are happy with the outcome.

Avaliado com 5 de um total de 5 estrelas

Great and very friendly service from…

Great and very friendly service from the 2 engineers that come to fix my internet issue. Really polite and excellent service from Aden and Michael. 9th May visit

9 de maio de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello Usama, thank you for leaving such a great review for our engineers. It's great to hear.

Avaliado com 1 de um total de 5 estrelas

Had this service ( when it worked ) for…

Had this service ( when it worked ) for just over 12 months, constantly updating at wrong times of the day! I spent 3 weeks with no connection yet the Bill was still withdrawn. When speaking with advisor, was asked to check wires and input, I live alone so no one touched, pulled or unplugged any connection, no use at all. Would never return. Now facing a cancellation fee, which they can whistle for. Payments for ZERO service. Stick to who and what you know.

1 de maio de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hi Tracie, I'm sorry to hear that you are experiencing connection problems. I'd like to resolve this use as soon as possible so I have sent a information request so that I may investigate this for you.

Avaliado com 5 de um total de 5 estrelas

I am very happy that you sent Aidan

I am very happy that you sent Aidan
I was going to change the company because of the bad speed of the internet

but I changed my mind he is a dedicated person at work and offers everything he can to help Thank you very much and I am happy now

25 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello Hadali, thank you for leaving such a great review for Aiden, our engineer! It's great to hear.

Avaliado com 5 de um total de 5 estrelas

Scotty was quite knowledgeable with…

Scotty was quite knowledgeable with what he was doing and very professional. He is installed my router with care. Thank you so much Scotty.

25 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a great review to read for our engineer. We're so pleased to hear that they have been so professional when getting you connected. Welcome to Opus Broadband.

Avaliado com 5 de um total de 5 estrelas

It was very quick and prompt attention…

It was very quick and prompt attention from Scottie, nice to have someone that knows what they are doing, thanks again.

25 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello Alan, what a wonderful review to read for our service! Welcome to Opus Broadband!

Avaliado com 5 de um total de 5 estrelas

10 out of 10

Absolutely over the moon with my internet, very quick from enquiring to getting set up. And the connection is quicker than expected I have the 40mb package and it's running over 45mb. Scotty the engineer was great, very friendly and helpful and very polite and efficient

23 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hi Lucy,

Thank you for leaving us such a positive review, we are so happy to hear that you had a good experience with our service. Welcome to Opus Broadband

Avaliado com 5 de um total de 5 estrelas

Got along very well

Got along very well
Done very quickly

22 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Avaliado com 1 de um total de 5 estrelas

I recently changed my WiFi password and…


I recently changed my WiFi password and faced several issues afterward. None of my devices could reconnect properly, and to make things worse, the technical support team was unresponsive — no one picked up my calls despite multiple attempts.

Another major drawback is the lack of parental control options in the network settings. In a home with kids, it’s important to be able to block adult or unsafe content, but there are no tools provided for that. Very disappointed in the lack of basic features and support.

Hoping the company improves both its customer service and gives users more control over their home internet security.

16 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hi Muhammad, I'm sorry to hear that you are experiencing connection problems. I'd like to resolve this use as soon as possible so I have sent a information request so that I may investigate this for you.

Avaliado com 5 de um total de 5 estrelas

Very good

Michael was very polite and explained everything to me and went through details very well. Excellent service thank you

16 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Avaliado com 5 de um total de 5 estrelas

Very polite clean up aftder

Very polite clean up aftder

8 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Avaliado com 5 de um total de 5 estrelas

Ix wireless

He worked until it was finished, cleaned up after himself, made sure we could connect to it via Wi-Fi .

8 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

Avaliado com 5 de um total de 5 estrelas

Its has been goog instaltion and good…

Its has been goog instaltion and good wifi

2 de abril de 2025
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Hello, what a wonderful review to read for our service! It's great to hear that the engineer has been so helpful when getting you connected to your new service. Welcome to Opus Broadband!

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