The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais
A empresa respondeu
Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. The... Ver mais
A empresa respondeu
I took on opus broadband and they were very helpful until I signed the contract First month payment they took more than they should have out of my account and 4 weeks on still waiting for refund... Ver mais
A empresa respondeu
Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained... Ver mais
A empresa respondeu
Ribble house, Ribble Business Park, BB1 5RB, Blackburn, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was speaking too an amazing man called. Affan. And he removed half of my debts give me a discounted 3 months to help me get started up again and has set me back up on a 24 month plan that is affordable and payable. I cannot thank him enough for all of his help. Hopefully this review will help him out for helping me out. Thank you again Affan for your help !!
Bad internet service ! Ive moved from sky to opus . Had to ring them to get it sorted keeps dripping signals all day

Resposta da Opusbroadband
Aidan was amazing solving my internet speed issue. His disposition was great. Aidan is a great asset to your team at opus.

Resposta da Opusbroadband
WiFi set up great password and username wrote in a book and acc no etc.

Resposta da Opusbroadband
This won’t be a review on the installation but on the actual broadband itself. I’ve just renewed my contract on the 300mb package, always getting 350 though. Since opus have taken over all the problems seem to have disappeared although the staff are the same and very competent at that. If you asked me 6 months ago if I would renew it would be a no but now definitely recommend.

Resposta da Opusbroadband
Great and very friendly service from the 2 engineers that come to fix my internet issue. Really polite and excellent service from Aden and Michael. 9th May visit

Resposta da Opusbroadband
Had this service ( when it worked ) for just over 12 months, constantly updating at wrong times of the day! I spent 3 weeks with no connection yet the Bill was still withdrawn. When speaking with advisor, was asked to check wires and input, I live alone so no one touched, pulled or unplugged any connection, no use at all. Would never return. Now facing a cancellation fee, which they can whistle for. Payments for ZERO service. Stick to who and what you know.

Resposta da Opusbroadband
I am very happy that you sent Aidan
I was going to change the company because of the bad speed of the internet
but I changed my mind he is a dedicated person at work and offers everything he can to help Thank you very much and I am happy now

Resposta da Opusbroadband
Scotty was quite knowledgeable with what he was doing and very professional. He is installed my router with care. Thank you so much Scotty.

Resposta da Opusbroadband
It was very quick and prompt attention from Scottie, nice to have someone that knows what they are doing, thanks again.

Resposta da Opusbroadband

Resposta da Opusbroadband
Absolutely over the moon with my internet, very quick from enquiring to getting set up. And the connection is quicker than expected I have the 40mb package and it's running over 45mb. Scotty the engineer was great, very friendly and helpful and very polite and efficient

Resposta da Opusbroadband

Resposta da Opusbroadband
I recently changed my WiFi password and faced several issues afterward. None of my devices could reconnect properly, and to make things worse, the technical support team was unresponsive — no one picked up my calls despite multiple attempts.
Another major drawback is the lack of parental control options in the network settings. In a home with kids, it’s important to be able to block adult or unsafe content, but there are no tools provided for that. Very disappointed in the lack of basic features and support.
Hoping the company improves both its customer service and gives users more control over their home internet security.

Resposta da Opusbroadband
Michael was very polite and explained everything to me and went through details very well. Excellent service thank you

Resposta da Opusbroadband

Resposta da Opusbroadband
He worked until it was finished, cleaned up after himself, made sure we could connect to it via Wi-Fi .

Resposta da Opusbroadband
Very polite got me back online very quick over all 10/10 rating thank you very much

Resposta da Opusbroadband
Its has been goog instaltion and good wifi

Resposta da Opusbroadband
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