Osmo Avaliações 267

Customer support was prompt and gracious in responding to my question

Prompt response time. And seriously concerned about your customers. Every company should use you as a model, especially for customer service.

Within less than I'd say 4 Or 5 hours my problem was resolved and the piece I was missing from my leaf blower is being mailed to me. Everyone was so curtious!!! Thank you,

Lynne Riley

I was impressed how fast your team responded and solved my problem.

The Osmo support team were there for me when I needed them, thank you 🙏

Had an issue ordering online. Connected with chat and problem was resolved complete with billing correction and item is currently being processed for shipping. Pleasant experience.

Theresa clearly had understood the problem - the Black Friday deals website moves far too quickly and just as I was waiting to select size large, I saw the order had gone through with size small.
But I wait to see if the matter is resolved easily.

Fast, accurate resolution of issue.

My request was promptly responded to with all the information I needed.

After a mishap while ordering, Carl at customer service was extremely quick to respond to my initial inquiry and very commited to making it right. Excellent service!

A quick reply to my concern

Vacuum was delivered I had ordered it for my mum as it was lighter than her old vacuum but unfortunately my mum passed away suddenly I contacted you guys who were fantastic and very understanding and with your help vacuum was returned and my money was refunded no problem so can't thank you guys enough for your support and understanding thank you regards from Jennifer

The response I received was fast, though I assume the content was expected as there was no mention of a mistake being made.

Awaiting My Osmo Ckeaner
When I have been contacting this company over the last 3 weeks , everyone who has got back to me very quickly, have been Very Helpful and Very Kind.. 😊

He try to help me but not help me but I still have no idea where his my my hover order was placed 2 November still no idea where my package is

It made my experience with you very satisfying and I also found your attitude towards me when I wanted to cancel my order very pleasant. Perhaps I cancelled my order through no fault of yours but I would still recommend your service.

Fast and efficient customer service