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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Three day shipping took 11 days. Product (small package, less than a pound) origin shipped from Southern California to Glendale Heights, Il then to Las Vegas, NV to be delivered in Oregon? Why wou... Ver mais

Avaliado com 1 de um total de 5 estrelas

I would give this company -3 stars if I could. Zero customer support. Zero ability to get ahold of a human. Their auto generated email replies offered no help. Their website has a ton of broken link... Ver mais

Avaliado com 1 de um total de 5 estrelas

I do not know who OSM Worldwide is, but I do know I will never, ever order from any company who uses them ever again. NEVER. Absolutely no customer service whatsoever. They do not respond to emails or... Ver mais

Avaliado com 1 de um total de 5 estrelas

OSM are clowns frauds liars and stupid I ordered a package from eBay I was given an USPS tracking number an FedEx tracking number and an OSM number I emailed a customer service agent through email. OS... Ver mais

Detalhes da empresa


Informações de contato

1,1

Muito Ruim

O TrustScore é 1 de um total de 5

446 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Todas as avaliações

(446)

34 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

OSM holding my package

Ordered a book from ebay. OSM picked it up 9 days ago. The package has yet to be delivered to USPS. I ordered from a seller 2 hours away, & at this rate, I'll wait two weeks or longer for the package to even reach USPS.

16 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

OSM Worldwide has held onto my package for over one month.

The United States Postal Service (USPS) says OSM Worldwide received my package on September 21, 2024. The USPS has not received my package from OSM Worldwide as of today, October 23, 2024.

The OSM website claims the USPS tracking data may not be correct in saying OSM received the package on September 21, 2024.

I have received other orders from the sender of this package in less than a month's time as far as I can recall now.

I did not receive my package. I got
a refund.

18 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Experience same as above

Experience same as above - I've got 2 of 5 packages in the past couple of weeks that were shipped OSM - they just sit and you have to wait several weeks before filing a claim. I'm going to notify Ebay. This is certainly fraud - no coincidence.

5 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pathetic Incompetence

I have three books on order from different sellers. All of these vendors use OSM and claim that OSM picked up the packages from them on or before Sept. 25. Now Oct. 10, the tracking numbers all say awaiting delivery to USPS. How can it take 3 weeks to deliver the books to USPS which in all cases is less than 15 miles from the seller? It is utterly pathetic, I will never use these guys again, if I have a choice.

25 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

OSM ruins online shopping

Amazon and eBay packages shipped with OSM are taking forever, sometimes more than a month and some never arrive. Online shopping used to be easy and quick. Now I have to wait 3-4 weeks and then order again.

2 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

OSM is the worst shipper in the business

Recently i have noticed a lot of ebay sellers using OSM worldwide. I have never had a good experience with this shipper. One week ago tracking says package departed OSM facility in York PA (about 70 miles from me) still not package - if you see a seller using OSM - do not purchase from that merchant

1 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

12 days, 800 miles, still no package - BUYER BEWARE

Package was supposed to arrive in 2-5 days. Took OSM 3 days to pick the item up. Then took 7 days to get the package from Illinois to Nevada (bypassing my state Colorado). Now the package is sitting in Nevada with no movement. OSM is a partner of USPS. Ask your seller if they use OSM or USPS. If they do, refuse to do business unless the use another shipper. OSM needs to be driven out of business. They don't care about the customer. They'll just give you a copy paste answer if you inquire.

20 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

HP uses this company for instant ink

Go uses this company for instant ink; they should call delayed ink; the package has gone from Delaware to pa in 5 days; I’m in Florida so I should get my ink in time for the Super Bowl in 5-6 months

10 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My package has been 30 miles away for 5 days

I live in southwest Houston. My package has been sitting in a warehouse in north Houston since Friday. It is now Tuesday and I still haven’t received it. I could’ve walked there and back in 2 days to pick it up.

10 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst Shipping Partner there is!!!

I've personally never encountered a worse shipping company! Takes weeks if not months to receive a shipment from them! They should be banned from American! Ordering something from China is 2 to 3 times faster than anything OSM WORLDWIDE can handle. What a disgraceful company!!

25 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst Service Ever

Ordered a DVD from an Amazon seller. The item shipped from DC to Memphis. (Normally 2-3 day delivery time) OSM shows multiple scans at 6 anonymous facilities over a 9 day period. Twice I was notified it would arrive by 8;00PM tomorrow. Then they said it would take another 6 days. I canceled the order. I will not buy from another seller using OSM.

4 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst delivery compay

This is the worst delivery company of all time. This is the 2nd time I have been forced by a company to use OSM- I am never given a choice.
Current pkg started out in Pennsylvania August 29. My current pkg is sitting in Illinois since August 31 at 7:30pm.
It is now Sept 3 at 4pm in Omaha & my pkg hasn't moved.
It has been my previous experience that OSM pkgs take at least 10 days to reach any address in the US.
At least with USPS or Amazon or UPS or FedEx you know it usually is only 3-6 days.
OSM seems to be hooked up with USPS, which is sad because USPS is generally reliable for pkg delivery.
But OSM does NOT work weekends it looks like. Previous pkg was not shipping during a holiday.
So all I can do is put in a bad review about OSM because I can't make the other companies stop doing business with twr

3 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could give it zero stars I would

If I could give it zero stars I would! My package arrived in Dallas Texas 13 days ago and usps STILL HAS NOT RECEIVED my package. I’ve let several inquiries at their customer service email (of course they don’t have a phone number) and no one is responding! Dallas is four hours away from me I’ll gladly go get it but there’s no way to actually speak to a representative. I’ll be doing some research from this point forward because this entire process has been so stressful. Any seller that has ties with this company will not have a me as a customer !

18 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The WORST shipping company on earth

They currently have 2 of my packages and both should have been delivered to me by now. The tracking information hasn't changed in over a week. I opened PayPal cases on both items. This place needs to be shut down. They are hideously bad. After reading multiple bad reviews, I know I will never receive my items.

16 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The Black Hole of shipping consolidators

Tracking is incorrect, company lies about status, Customer Service copies and pastes boilerplate from the website when inquiry is made. Different Customer Service agents give wildly different reasons for delays, and use phrasing like, "Hopefully, it will be delivered by...", and "It appears to be lost in transit...", none of which gives hope that their "data-driven" service is any less fictional than their parcel status reporting. Most recent experience: item shipped 24 July was received in Secaucus, NJ on 27 July...and has now been there for over a month. OSM denies they have it, claims Secaucus is NOT a facility, but just "a zip code." Status shows "Picked up by shipping partner"; guess who "shipping partner" is: OSM Worldwide. Two Customer non-Service reps say " Picked up" doesn't really mean what the entire English-speaking world thinks it means...turns out it means "logged into the system". Who knew? Worst service ever.

31 de julho de 2024
Avaliação não solicitada

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