I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chan... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Ver mais
Customer service is dreadful, returns take ages no option to swop sizes. Had to send back then order again new size. Still waiting for a refund 2 months later despite calling several times and emailin... Ver mais
A empresa respondeu
We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel it... Ver mais
Detalhes da empresa
Escrito pela empresa
Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.
Informações de contato
8 Wentworth Rd, Heathfield Industrial Estate, TQ12 6TL, Newton Abbot, Reino Unido
- 0845 576 7686
- info@ospreyactionsports.com
- www.ospreyactionsports.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Zip broken in the bag when it arrived…
Zip broken in the bag when it arrived sent it back seller got back to.me eventually then I sent pictures and I heard nothing....refund on its way
Osprey have been very efficient…
Osprey have been very efficient regarding my order. Despite the courier losing the first order and then damaging the second. I cannot fault the response from Osprey to resolve the problem.
1 went a stray.
I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chance to say and told me the board had gone missing offering me a replacement or refund. They dealt with the matter quickly and efficiently I was very impressed. I shall definitely be buying the next board for my grandson from them.
Pode usar a ajuda de IA para as respostasVer mais
Lack of communication for returns
Lack of communication for returns. A really slow process with no updates unless you ring them. Wouldnt recommend. Only 1 item has been refunded!!!!!!

Resposta da Osprey Action Sports
Very fast delivery
Great gear , great delivery
All good have bought a few times from osprey never a problem
Order too small
Order too small , returned 5/8/26 , emailed 3 times , sent proof of return, still no refund. Very poor service

Resposta da Osprey Action Sports
Customer service is dreadful
Customer service is dreadful, returns take ages no option to swop sizes. Had to send back then order again new size. Still waiting for a refund 2 months later despite calling several times and emailing. Very disappointing would be reluctant to order direct from you again despite liking the product

Resposta da Osprey Action Sports
Great water shoes!
Reasonable pricing
Reasonable pricing, had in stock exactly what I wanted and was shipping straight away. Couldn't ask for better service.
Happy customer.…
Dispatched and delivered promptly completely satisfied item was excellent quality many thanks.
Poor Quality
Really disappointed with the Osprey “Offroad” scooter. My son used it exactly as you’d expect an off-road scooter to be used — riding off-road and through a puddle — and after less than three rides, the wheel bearings seized up.
I contacted customer services only to discover that the scooter comes with a limited 7-month warranty, which is pretty poor for a product that’s supposed to be designed for off-road use.
It certainly looks the part, but unfortunately the quality and durability just don’t match the appearance. An “off-road” scooter that can’t cope with a puddle without the bearings failing after a handful of rides isn’t fit for purpose in my opinion.
Avoid — there are better options out there.

Resposta da Osprey Action Sports
Great quality and selection…
Bought a few bits from Osprey this summer, wetsuit and skimboard.
Great price, good quality, speedy delivery and good selection. Would definitely recommend.
Massive well done to Osprey and their customer service
Massive well done to Osprey and their customer service, I emailed them to say that a part had broken on Harrys scooter, they said they would sort it and much to my surprise a whole new scooter was delivered yesterday 👍🏻 👏
My son was very pleased
Thanks again 🌟🌟🌟🌟🌟
Great product
Great product, swift delivery and excellent communication. Keep up the good work
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







