I ordered 2 bodyboards. One turned up well in time fir my grandsons visit. I was concerned about the other as understood it had arrived at the carriers but Osprey picked up the issue before I had chan... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I bought two changing robes from Osprey, wondering what they might be like for the price, compared to other brands exuberant prices. We were well shocked, their products are amazing, true to size and... Ver mais
Customer service is dreadful, returns take ages no option to swop sizes. Had to send back then order again new size. Still waiting for a refund 2 months later despite calling several times and emailin... Ver mais
A empresa respondeu
We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel it... Ver mais
Detalhes da empresa
Escrito pela empresa
Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.
Informações de contato
8 Wentworth Rd, Heathfield Industrial Estate, TQ12 6TL, Newton Abbot, Reino Unido
- 0845 576 7686
- info@ospreyactionsports.com
- www.ospreyactionsports.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The quality of the wetsuit was very…
The quality of the wetsuit was very poor around the seams and only lasted a week before ripping

Resposta da Osprey Action Sports
Great quality kids mask snorkel and…
Great quality kids mask snorkel and flippers delivered on time and as described. Thank you
We ordered a hooded towel with bag
We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel itself has nearly completed a summer of watersports. It has been brilliant, the bag is not only a brilliant idea but has saved my car seat on a number of occasions.
Still haven’t received my parcel a…
Still haven’t received my parcel a month later, extremely difficult to communicate with as emails take 7-10 days to get a response.

Resposta da Osprey Action Sports
Very comfortable and great in the…
Very comfortable and great in the water. Really quick drying
Perfect as a first wetsuit for Scottish summers
This is my first wetsuit for trips to the beach and lochs in Scotland in the summer! and so far so good. I followed the Osprey sizing guidelines and the fitting is pretty good. The quality seems good to me for the low price I am no expert. I would say it's perfect as a first suit for occasional use.
Product fine service terrible
The products are fine however when you need a refund it takes forever!
Had to send two things back, both were sent on a tracking service so I knew when the arrived back yet it still took nearly a month each time to receive the refund and this was after trying to contact them multiple times
For this reason wouldn't use again.

Resposta da Osprey Action Sports
The zip broke on the third time…
The zip broke on the third time wearing. Also stitching has come loose.

Resposta da Osprey Action Sports
Really happy with both wetsuits
The first wetsuit did not arrive as the…
The first wetsuit did not arrive as the postcode was wrong by one number. This may have been a typo but there is no such postcode in this area, so this should have been a warning to both the company and Evri, the delivery service. Where was it delivered to if there is no such postcode? The second wetsuit was much too small despite taking my measurements before ordering. I returned it immediately and it took a long time to receive a refund. I had to send a chasing email to ask where my refund was.

Resposta da Osprey Action Sports
Despite a mix up with shipping that…
Despite a mix up with shipping that left me stranded ... they did resolve and paid me back the rapid shipping cost.
All good in the end.
No way to run a company. What terrible customer service.
On first use, right back wheel appeared to be bent. Then on movement left front wheel kept falling off, screws keep coming loose. Emailed company on 7th August, no reply. Emailed again 11th August, no reply to date. Apparently replies take up to 48hours or in busy periods 7 to 10 days!

Resposta da Osprey Action Sports
Avoid
Really upset with this company. It was such slow delivery that I had to buy the item elsewhere. Then, when I sent it back for a refund I received nothing. I’ve tried contacting them but they don’t respond. Total rip off.

Resposta da Osprey Action Sports
1* on the basis of really poor customer…
1* on the basis of really poor customer service experience and very slow delivery. plus I can see you have not published my previous 1* review on your website, (which I gave after you emailed asking!), yet you keep emailing asking me for additional reviews here on trust pilot. This makes me think you are a dishonest company that hides poor reviews and only publishes good ones.

Resposta da Osprey Action Sports
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







