OutOfOffice.com Avaliações 

746
O TrustScore é 5 de um total de 5

4,9

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Avaliado com 5 de um total de 5 estrelas

I can't say enough good things about Wolf, my travel advisor. He asks the right questions, listens, offer recommendations, and is open to discussion. Based on conversations, he suggested a Grand Canyo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Rich really thought of every detail for our trip to French Polynesia. He was easy to communicate with- despite being in very different time zones, and he tailored our itinerary for things we knew we w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our family uses Out of Office for all major trips across the Americas and Europe and have so for the last four years. Extremely knowledgeable, professional and on top of it all, friendly, cheerful an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Millicent made the planning process so easy and stress free! It was great to have one on one help from someone who lived in Italy and was able to give us that point of view. She handled all of our que... Ver mais

Detalhes da empresa

  1. Operador de turismo
  2. Agência de Viagens

Escrito pela empresa

Tailor-made luxury travel. We build unique itineraries for your luxury holiday or vacation and we are where exclusivity meets inclusivity. From honeymoons to the trip of a lifetime, we will personalise the perfect vacation for you. With a dedicated concierge team on call 24/7, our experts will tailor your trip to you. We are diligent in our approach to working with properties and suppliers worldwide, ensuring that all our customers are welcome - paying special attention to ensuring those customers who are LGBTQ+ can travel safely, no matter who they love.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

746 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(746)

131 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

OOO Brazil Guides/Experiences Great!

OOO Tailor-Made Tour for three to Rio-Iguazu Falls-Sao Paolo-Buenos Aires met our goal of blending guided experiences with independent time. Samantha McCormack was willing to help make anything we wanted to do happen, while also comfortable and tolerant of blending with activities we planned. We managed major sights in Rio and Buenos Aires this way on our own relaxed timeline and had specially curated experiences from OOO. OOO's South American connections made this come together beautifully!

Tour excelled at making our desire to have authentic dance experiences in both Rio and Buenos Aires a reality! Not tango or samba shows, but highly skilled dance performers/escorts with carnival or regional dance competition winners who accompanied us to the Rio Scenarium and a milonga in Buenos Aires/San Telma following private instruction. Special applause for our RIO guide, Rachel Cerkes - she stood out for above expectation support.

Don't miss the luxury and unique after park hours access to Iguazu Falls made possible by a stay at Hotel Das Cataratas! And the small, private yacht sunset cruise in Guanabara Bay was a lovely experience. Special attention to our interest in public street murals was blended in well throughout the trip. All activities were private - just us.

Enjoy the cachaca caipirinha's! Saude!

11 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

NYE in Portugal

We dined, drank and danced our way through Porto and Lisbon to ring in the New Year. Maria gave us excellent, personalized guidance and arranged several amazing experiences — including day tours to Sintra and wine country. It was an unforgettable trip — the second trip we’ve booked with Out of Office, and it didn’t disappoint!! Thanks Maria!

26 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

I was planning a trip to Vietnam and Cambodia and decided, after extensive online searching and reviews, to reach out to the team at Out of Office travel. Was connected with Millicent who has extensive experience in those countries and who ended up putting together a tremendous itinerary for us. Millicent was great to work with including excellent communication as well as feedback and adjustments to the itinerary to design the perfect trip.

30 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trip of a lifetime to Japan

We worked with Maria to plan our trip of a lifetime to Japan in November, and we had an unforgettable experience. Maria choreographed a perfect itinerary based on our interests and timeline. We especially loved the Ryokan in Takayama that she and her partners chose, and also the room in our night in a Buddhist monastery, which was a work of art and offered the best sleep we had on the trip. She also encouraged us to add in Naoshima art island, and that experience was transcendent! Our guides were wonderful, too. As a couple in our 70s, we particularly appreciated the ease of our travel during the whole trip. We love to walk, and were happy to explore places on foot, but to have the drudgery parts of travel disappear was fantastic. Maria went above and beyond to accommodate our needs. Thank you, Maria. We look forward to working with you again!

5 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Marvellous Millicent make Malaysia happen!

We've just booked our trip to Malaysia and Indonesia with the amazing Millicent! It has been a dream of mine to go and see the wildlife, especially pygmy elephants, there for many year. Millicent has been wonderful; kind and thoughtful, and extremely organised. We gave her a very short time scale to sort this all out and she's done a brilliant job. We booked our honeymoon via OOO 10 years ago and had an amazing time, so we are super excited for this trip. Thanks Millicent and OOO for all your help!

27 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Personalized Service From Start to Finish

We had an outstanding experience with Wolf and his team at Out Of Office. Even though I was admittedly very indecisive and changed my mind more times than I can count, they were patient, thoughtful, and incredibly accommodating throughout the entire process.
Our trip to the Philippines was absolutely unforgettable. Every detail was handled with care — from seamless logistics to experiences that truly captured the beauty and culture of the destination. It was clear that Wolf and his team brought real expertise and attention to detail to every part of the journey.
What impressed me most was the level of support and communication. No matter how many changes or questions came up, the team remained responsive, kind, and genuinely invested in making sure our trip was perfect.

26 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I just completed a 6-day Pacific coast…

I just completed a 6-day Pacific coast Costa Rican excursion and I am extremely impressed with the quality of the experience.

It was well planned with a final location that climaxed the entire trip to an amazing end in an incredible country!!

10 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great once in a life time adventures

Maria has been (and continues to be) fantastic! She is consistently on top of the details, informed and insightful when helping us choose options and has twice now turned our conversations into once in a life time adventures.
OOO partners have also been consistent and helpful with local contacts.
We are now planning our third trip with Maria and OOO.

10 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Rich Experience

I have always dreamed of visiting the Seychelles, but knew I needed assistance making arrangements for lodging, flights, and various logistics. I contacted OutOf Office and was immediately speaking with an affable and helpful guy named Rich Ryan. Our first conversations were by phone. Rich asked all the right questions and it was clear he loved working with clients to tweak their plans so as to insure that they got exactly what they wanted. By the next day I had a full itinerary, and he was smart enough to suggest visits two of the main islands, as he knew I wanted rest and relaxation, coupled with site seeing and activity….and some nightlife. What followed was a series of emails, all promptly answered thoroughly, knowledgeably, and attention to my needs. Through Rich, I’m confident my trip will mesh well with what I’ve envisioned. Grading-A+

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Alice was absolutely amazing

Alice was absolutely amazing. Whatever curveballs we through at her she was able to handle it and get things sorted. Really looking forward to our honeymoon she has organised for us and would thoroughly recommend her to everyone!

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing, Amazing, Amazing

I have used Out of Office before for a Bali trip which was great but I especially wanted to use them for the Maldives given the LGBT rights there and the fact they are specialists. They were brilliant and we returned a few weeks ago from the most amazing trip to Luxe South Ari Atoll. It was literally spectacular and everything was seamlessly arranged between our agent (thanks Wolf O'Neill!) and the hotel. We had pre booked some special dinners which were so decadent and the food on the whole resort was excellent and just superb for my coeliac partner with everything clearly marked, lots of choices and very informed staff. It is the first time I have ever written to a hotel afterwards to thank them for the trip - it was THAT good. The fact we found the hotel in the first place was down to Wolf and the team suggesting options and discussing them. I couldn't find fault with anything except that I wish I had gone for about six months longer. Amazing amazing amazing!!!

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Can’t say enough about OutOfOffice

I can’t say enough about how great Maria and the rest of the team is at Out of Office. We just got back from Switzerland, our second trip through OOO of which Maria planned. Even locals said she did an amazing job hitting all of the key sites to see. The trip went so well that I got my first tattoo of the Swiss alps! We first worked with Maria in 2023 where we went to the Maldives and she did such a nice job, we booked Switzerland with her. I’ve now asked to look at a trip to South Africa. Maria has been amazing to work with the last few years and I’m looking forward to working with her for many more adventures to come. She’s truly been a game changer in making the most of our global travels.

13 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highest Praise for Alice and Out of Office

I've never used a travel agent before - but after booking with OutofOffice I will now only travel under their guidance and services. Booked my first trip to Costa Rica as a solo traveler and was connected with Alice Evans. After a brief intake where she asked questions like 'What kind of trip am I looking for?' and 'What kind of activities do I enjoy?', she packaged a beautiful trip within my budget which included exactly what I asked for: some adventure, some relaxation, and some culture. I was presented with a daily itinerary, and everything ran like clockwork - all the pick ups, tour start times, driver connections - everything occurred as it should. I can't sing the praises of OutofOffice or Alice high enough - give yourself a gift and take the stress out of vacation planning and call them today!

24 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect execution of a dream trip

Kudos to alice and the team for a beyond perfect vacation. Altho we designed the trip and all but one property Alice put together a logistically perfect trip with perfect service while traveling. I trust the team at out of office completely to put together a dream luxury vacation

20 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM!!!!


SCAM!!!!

DON'T USE THIS TRAVEL AGENCY.

Worst experience ever!

We were told that they only charge an agency fee of £500, which is FALSE!! We were overcharged £4,000, they added ZERO value to our honeymoon.

We had booked hotels for our honeymooon in Iceland through Booking.com. They asked us to cancel those reservations claiming they had better rates. We found out that they rebooked everything through Booking.com and were overcharged a ridiculous amount for that. When we found out and sent them screenshots proving the scam they ignored us and forced us to either pay the remaining balance due or lose our £3,500 deposit.

I recommend you verify bookings directly through hotels websites and Booking.com. Rates available to the public are way lower than what they charge their customers.

THEY RUINED OUR HONEYMOOON.

WE'LL NEVER USE OUT-OF-OFFICE AGAIN

I’m editing my review following your reply to my initial review as it full of lies!

1) I never shared any positive feedback following my honeymoon.

2) Zero transparency re prices of hotel bookings (you refused to send us itemized prices of each hotel bookings—I’d be more than happy to share email exchanges with any customer who needs proof).

3) Several hotels managers confirmed to us that our reservations were done through booking so stop claiming that you booked through trusted local partners because that is simply not true and you know it.

4) The itinerary was clearly prepared by someone who has never been to Iceland or has even checked distances on Google Maps because the first day of our roadtrip you made us drive for more than 14 hours!

Happy to send a proper itinerary and tips for free to anyone who is planning to go to such a magical island. Just avoid relying on the advise of the worst travel agency ever.

21 de outubro de 2025
Avaliação não solicitada
logotipo da OutOfOffice.com

Resposta da OutOfOffice.com

Hi Hugo,

We’re disappointed to read this, especially in light of the positive feedback shared with us following your honeymoon to Iceland.

Your itinerary was booked exactly as quoted and agreed, with full transparency around pricing outlined before any deposit was paid. The overall cost reflected a high-end Iceland honeymoon, including leading hotels, VIP experiences, helicopter flights, a luxury SUV rental, and full support from our team before and during travel. Based on the itinerary delivered, we remain confident that our pricing was transparent and aligned with the experience booked.

To clarify, the accommodation and experiences for your honeymoon were booked through our trusted local partners, not via Booking.com. As reflected in our wider Trustpilot reviews, our focus is on delivering high-quality, luxury travel experiences, which means we are not always the cheapest option. This approach is central to our work as an inclusive travel agency.

We’re now in our 10th year of operating and remain committed to providing carefully planned, inclusive, high-quality travel experiences for our clients.

Avaliado com 5 de um total de 5 estrelas

Millicent Kenworthy-Green - A Valuable Resource at OutOfOffice.com

Millicent Kenworthy-Green, a luxury travel expert at OutOfOffice.com, offered my partner and me outstanding travel recommendations for our trip to Rome. A friend had suggested lodging near the Borghese Gardens, but Millicent advocated for a superior location: the Six Senses Rome hotel. Millicent's advice was spot-on; Six Senses proved to be a fantastic choice.

Furthermore, Millicent emphasized the value of privately guided tours for Rome’s major sites and surrounding areas, which was also excellent counsel. The guides, sourced from various providers, were all exceptional.

For all future European travel needs, Millicent and OutOfOffice.com will remain my trusted and valuable resource.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great to be back

Great to be back
We used OutofOffice to book a vacation to French Polynesia in 2024 and had no doubt that we would use them again for our next major vacation - New Zealand in 2027. We have begun the process with Hannah Cousins and as in our prior trip, it has been a pleasure to deal with a professional in this area. We told Hannah what we were thinking, that we had no idea at all about New Zealand and in a manner of days she came back to us with a great itinerary, and most importantly some of her own recommendations, since she had recently visited New Zealand. I am sure there will be some changes as time progressed, but know that we are in Hannah's more than capable hands, and working again with OutofOffice, gives us the peace of mind we need for this upcoming escapade.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da OutOfOffice.com

Resposta da OutOfOffice.com

Thank you so much Mark for your lovely review, it really means a lot! It has been an absolute pleasure planning your unforgettable trip to New Zealand, and I’m sure you’re both going to fall in love with it as much as I did. Hannah

Avaliado com 5 de um total de 5 estrelas

Highly highly recommend Alice!

Our experience with Alice has been incredible! She is extremely organized, proactive, and quick to respond. She took the time to understand what we wanted, put together a perfect itinerary, and made the entire planning process feel effortless. She’s also incredibly warm and kind, which made the experience even better. We couldn’t recommend her more!

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Samantha M and OutOfOffice for the WIN!

Samantha M. and the OutOfOffice team made my dream Bhutan trip an effortless, unfathomably satisfying and seamlessly executed reality! I had a "last minute" chance to visit Bhutan the later half of this year. I called Sam in August, after another luxury tour operator failed to respond to my inquiry. Sam responded immediately and from then on, my bucket list 10 day, spiritual, sight-seeing adventure was basically on auto-pilot.

I've never used a travel agent before, since my husband and I are pretty seasoned, independent travelers. Bhutan, requires travel with a guide, which must be arranged through an agency. Fate connected me with Sam and the rest is history. Indelible memories, and the the best trip of my lifetime has been the final result. Sam was on top of things from our very first conversation. She had a very quick and thurough comprehension of why I wanted to go, and what I wanted to experience while I was there. All that I was hoping to do, and experience was organized and planned for, and nothing was missed. It was 10 days of traveling bliss in one of the most special countries on earth. Their partners, Creative Travel, on the ground, in Bhutan delivered flawlessly as well.

I am pleased to say, that Sam and OutOfOffice, will always merit consideration on any of our upcoming exotic travels. I could not have done nearly as well on my own, and to sit back and relax, while packing, knowing that all planning, logistics, lodging, guides, transport and payments, were all being handled was delightful. I'd give 6 stars, if I could.

14 de novembro de 2025
Avaliação não solicitada
logotipo da OutOfOffice.com

Resposta da OutOfOffice.com

Hi Chris, thank you for your kind words, It was such a pleasure to work with you and bring your dream trip to Bhutan to life. I am delighted to hear your trip was everything you dreamed of and more, and I am looking forward to seeing where our next journey takes us. Sam

Avaliado com 5 de um total de 5 estrelas

Amazing Honeymoon Planning

Out of Office did an exceptional job planning our entire 18-day Italian honeymoon from start to finish. Every detail was thoughtfully arranged — hotels, tours, transfers, and experiences — which made the entire trip feel seamless and stress-free. They curated an itinerary that perfectly matched what we wanted: a balance of romance, history, sightseeing, and relaxation, with unique local experiences woven throughout.

The hotels were fantastic, the guided tours were top-tier, and every transfer (from trains to private drivers to water taxis) was smooth and punctual. We especially appreciated how they anticipated logistics we wouldn’t have known to plan for, making the whole journey effortless.

Our honeymoon was unforgettable, and we couldn’t be happier with the itinerary they created. We highly recommend Out of Office to anyone looking for a beautifully organized, worry-free luxury travel experience.

24 de setembro de 2025
Avaliação não solicitada

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