Very helpfull to resolve trouble shooting issue. Provided a sensor under warranty, and replacement details . Thanks, unit back up and running.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I run a small nonprofit that donates supplies to parrot rescues, and I also have rescued birds here. We've donated probably a half dozen or more units from OxygenPlus Medical, and they have been true... Ver mais
A empresa respondeu
Placed order on 12/18. rcvd ack. on 12/19 rcvd message stating due holiday schedule NO. shipments until after 1/6 due closure. Tben got msg stating Fedex issued pckup order on 12/18 for pickup on 12/2... Ver mais
A empresa respondeu
You guys did excellent I use it when I came home from the hospital for two weeks since then I’ve been OK not having to use it
Detalhes da empresa
Informação fornecida por fontes externas variadas
Find a large selection of all the top brands of oxygen concentrators. Portable and home units. Available as new, used and refurbished models.
Informações de contato
North Old Moneta Road 12348, 24121, Moneta, Estados Unidos
- www.oxygenplusmedical.com
4,6
Excelente
208 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unit works very well for one cannula
Unit works very well for one cannula. I would like to see a little more pressure from oxygen outlet, enough to run 2 cannulas.
1 de fevereiro de 2020
Avaliação não solicitada
Resposta da OxygenPlus Medical
Thank you for the review! Had we known you wanted a machine with more pressure, we might have recommended a 5LPM unit like the DeVilbiss 525 with 9PSI output pressure or possibly a high flow machine like the Airsep Intensity Dual Flow that features two flow meters, 8LPM and 22PSI!
Machine arrived on time
Machine arrived on time. Love how quiet it is. It is used by my wife. Works great.
9 de janeiro de 2020
Avaliação não solicitada
Resposta da OxygenPlus Medical
Thank you for the review...we are glad you like it!
Placed order on 12/18
Placed order on 12/18. rcvd ack. on 12/19 rcvd message stating due holiday schedule NO. shipments until after 1/6 due closure. Tben got msg stating Fedex issued pckup order on 12/18 for pickup on 12/27 for est delivery on 12/30. Fedex had no record of pickup until I caled on 12/30 afternoon & foud closed until 1/6. Left uncomplimentary mesage about "service". Two hoirs later Fedex said just picked up machine est del 1/2. Arrived!!! Well packaged. Clean. Works. Lousy customer interface (auto computer input???)
3 de janeiro de 2020
Avaliação não solicitada
Resposta da OxygenPlus Medical
Hello sir, and we are sorry to see this review. We wish you would have contacted us so we could explain the situation. Our website, and all subsequent follow up emails to our customers made it pretty clear that any orders placed during this time would be delayed past our 3-5 day lead time, since FedEx shipping delays were a big problem this year, and also because we would be closed for the holidays. We did not hold any punches there, and I am sorry you never saw any of those notices. With that being said, we did not want our customers to wait too long for their orders, and we actually came in during our vacation to process some orders, yours included. For a package to be received 4 days before it was even supposed to ship, I think would be pretty good customer service and warrant more than a 2 star review. In the end, we are happy that you got your machine, and seem happy with it.
Process was simple.
27 de dezembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Thank you for the review!
Resposta da OxygenPlus Medical
Thank you for the review!
I bought a oxygen Concentrator from…
I bought a oxygen Concentrator from them but there was no owners manual so I emailed them they said look in your junk mail I did no owners manual so I emailed them again an this time I didn't get a answer.I am pretty mush dissatisfied with there customer service.
23 de dezembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Yes sir, what we said is true. We always email an owners manual to each customer once their order has shipped. If you did not receive it, it is very likely it was put in your spam folder which is why it was recommended that you look there for it. Since we replied to an email from you, we also attached your owners manual to that email as well....did you get it? When in doubt, we also have a link on the bottom of our webpage called "Owners Manuals" where you can find ALL manuals for every product we offer, and please note that each and every product page on our website has a link at the very top of the product description with a link directly to the owners manual for that specific product :) Sorry to hear you are unhappy with our customer service, but we truly try to make our websites as easy and informative to use as possible.
My oxygen machine liter
I can't rate because I did not receive my oxygen 8 liter in the mail.
19 de dezembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Hello sir, and we understand your statement! As discussed on the phone, your order was sent from our shop quicker than anticipated. What we did not anticipate was your package being held in the Jacksonville, FL terminal for a whole week before it was delivered on Christmas Day! That terminal was seriously backed up due to the holiday rush, and we apologize for the delay. The fact that they delivered it on Christmas Day speaks to just how backed up they were! Happy New Year!
order came on time
18 de dezembro de 2019
Avaliação não solicitada
Fast service and nice machine thank you
16 de dezembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Thank you for the review, glad you are happy with it!
It didn't work at first
It didn't work at first. We took it to a reputable dealer and it was an easy fix, a hose inside was leaking. Since then it works great. I would buy again.
10 de dezembro de 2019
Avaliação não solicitada
Arrived quickly
Arrived quickly, easy to set up.( had to look online for directions, as none were included with purchase) have used it both continuous plugged in, and pulse on the battery. Seems to work fine both ways. Need to look into an extra battery for backup. So far, I am very happy with the unit.
6 de dezembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Hello and thank you for the review! We are glad to see you are happy with your order. We have identified that we had typed your email address into our system incorrectly (sorry) so we will be resending you a copy of your invoice and owners manual ASAP!
Such a smooth and quick transaction
Such a smooth and quick transaction. Shipped in record time. Very happy with my experience
6 de dezembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Thank you for your order....we are glad you are happy with your purchase!
Happy repeat customer
I run a small nonprofit that donates supplies to parrot rescues, and I also have rescued birds here. We've donated probably a half dozen or more units from OxygenPlus Medical, and they have been true life savers. Their prices are great, their service is excellent, so I've never felt any need to look elsewhere. Chalk me up as a satisfied repeat customer!
4 de dezembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Thank you! As pet owners and lovers, we are proud to have serviced animal rescues of all kinds. We look forward to working with you in the future!
Excellent service
Excellent service. Arrived at my residence ahead of anticipated arrival date - Fedex really came through. Solid packaging. Unit worked right out of the box.
That’s why I am a repeat customer.
4 de dezembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Thank you for the order, we are glad to have you as a repeat customer!
Good Service
I’ve order several units from this company. Good service and delivery. Had one to die within warranty. They replaced it. Fast. No problem.
26 de novembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Hello sir and Happy Thanksgiving! We are glad to have you as a repeat customer. As always, feel free to call us if you ever need anything!
Prompt shipping
Prompt shipping . Their product solved my problem.
Excellent selection.
4 de novembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Thank you for your order, we are glad to hear you are happy with your filters!
The machine is used by my husband
The machine is used by my husband. He says he's very happy with it.
1 de outubro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
We are happy to hear your are enjoying your purchase! Thank you for the patronage!
Awesome site and customer service!
The web site was easy to navigate, found what I needed quickly, Checkout was quick. Although I noticed that there was a fee for shipping. I ordered a filter kit that at the bottom of the page it said "free shipping on all filter kits". Placed the order anyway, there price was more than reasonable. The next day I remembered I had also wanted to get new 50 ft. tubing for my oxygen machine. So I called customer service4 to see if it could be added to my order. The service rep said no problem but there would be an additional shipping fee. So I mentioned the free shipping I was supposed to get with the filter kit. He said he would look into it and put me on hold for 1 1/2 minutes. Came back and said there was an error on there part, they had stopped that promo 6 months ago but it was never taken off the site. So he said that he would honor that and also give me a discount on the shipping for the tubing. Sais I should get it in 5 to 7 days. I got updates on the orders status and received it in 4 days. Amazing right! Will definitely order from them from now on.
28 de setembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Glad to hear you are happy with your order! Thank you for the opportunity to make it right :)
They ship quick and have very good pricing.
14 de setembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Thank you for the review!
Super fast reasonable shipping!
3 de setembro de 2019
Avaliação não solicitada
Resposta da OxygenPlus Medical
Hello! Thank you for the review. We trust that you are happy with everything, and wanted to say thank you for the review and that we do appreciate your business very much!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.