They sent me the wrong order. I ordered 3 carpets , 1.2m x 3m. I paid for express delivery, however the order arrived several weeks later on 1/7/26 and was incorrect. I was sent a 12 meter long carpet... Ver mais
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Veja o que dizem as avaliações
I received two jumbo truck tail lights with reverse function. These are very good jumbo tail lights super brite and well made, come with e-mark certification. bloody love these lights quick service. G... Ver mais
World class Quality, I have just received 2 x sets of 250Kg bearing “camp kitchen/fridge” draw runners. These are huge 1422mm open to double 2844mm, perfect for my camper build. Jim, thankyou for yo... Ver mais
The delivery was poor, a tad slow to process order and extremely poor delivery service by Aramex. Unfortunately for buyers they are absolutely terrible. I can only imagine what’s it’s going to be... Ver mais
Detalhes da empresa
Escrito pela empresa
At Ozanda, we offer high-quality products at affordable prices. Our range includes home and garden equipment, hardware and industrial supplies, as well as sports and fitness gear. With hundreds of thousands of products sold and a large base of satisfied customers, we take pride in our customer service. As a proudly Australian-owned and operated company, we are committed to serving our community with exceptional products and experiences.
Informações de contato
Austrália
- www.ozanda.com.au
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 12% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They sent me the wrong order
They sent me the wrong order. I ordered 3 carpets , 1.2m x 3m. I paid for express delivery, however the order arrived several weeks later on 1/7/26 and was incorrect. I was sent a 12 meter long carpet runner. When I contacted them several times 2 days at a time to reply and all they could say was if you have concerns with your order. It was the wrong order sent. I asked for them to pick it up and send correct order. Still waiting on a reply 2 weeks later. Don't buy from Ozanda.
Recently bought this handrail
Recently bought this handrail, great shopping experience. Hight recommend.
Handles the weight of all my bulk cans…
Handles the weight of all my bulk cans and appliances with no dramas at all.
Awesome service and supermarket display…
Awesome service and supermarket display rack.
Parcel delivery was on time
The item you have advertised is out of…
The item you have advertised is out of stock. This should have been noted prior to purchasing through this site. I do understand you have offered a partial refund however the wait time is unacceptable as the item could have been purchased through someone else.
Quality was better than expected and…
Quality was better than expected and everything arrived sooner than I thought.
Absolutely awful customer service…
Absolutely awful customer service ordered my product in February it is now May and I have still not received or got any updates. I would not recommend this company.
Paid for express postage, package delayed
I would love to write a review about the product I bought, but I haven't received it yet. I paid for a piece of furniture on Wednesday, and when I followed up on Saturday, and then Monday, I was told it had only just been shipped -- despite the fact I paid extra for express postage. When I went to see the status of my order, the message I received was that the package hadn't even been prepared yet by the sender. Really dissappointed, especially after having a bad experience with a different online furniture site and turning to Ozanda because their reviews were so good!
These guys are an absolute clown show…
These guys are an absolute clown show 🤡. After sending me another person's product, they gave me his name, address and phone number so I would on ship it to them (LS ill keep your details private). I've been left $85 out of pocket with a product that I didn't even order. This is on top of the delay now to reorder it fom another supplier. Whilst I've written off the $85, the kicker is that the winch they incorrectly sent, wasn't packaged in any way, and looks like it would last about 30 seconds.

Resposta da Ozanda
Sits flat against the sliding door and…
Sits flat against the sliding door and gives plenty of shade.
Really good experience with this
Really good experience with this. Customer service gets back to me super fast and really helpful.
Makes grabbing clothes much more…
Makes grabbing clothes much more convenient, and it's super easy to use.
simple to use and makes a big…
simple to use and makes a big difference, great foam and perfect for a relaxed weekend beer at home.
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