Helen Fensom made the whole process straightforward. Enthusiastic, clearly experienced, and down to earth, she actually listened to what we wanted without going into a pre-prepared sales spiel. She th... Ver mais
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Veja o que dizem as avaliações
Jacob, once again, helped us book another fantastic cruise. He was patient and answered my many emails promptly, keeping me up to date with cabin availability and price options until we narrowed down... Ver mais
My first experience with Panache - Shona was absolutely brilliant- so friendly and efficient and she couldn’t have been more helpful and she got us a great deal on a cruise! She made the whole proce... Ver mais
Contacted Panache & put through to Ben who was 5*, easy to deal & chat with. Sorted a new great price cruise we already booked direct with MSC, but this was a better deal than the one 6 months ago. Lo... Ver mais
Detalhes da empresa
Escrito pela empresa
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Informações de contato
Strawberry Fields, PR7 1PS, Chorley, Reino Unido
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brilliant service throughout the booking process
Nicole was a very helpful, friendly and knowledgeable cruise concierge to deal with, who was prepared to spend time to ensure that our questions were fully explained.
This is our second voyage booked through Panache Cruises and will probably not be the last.
An excellent company to deal with who as well as being efficient are competitive.
Jen Coombes has been an utter delight…
Jen Coombes has been an utter delight to have as our cruise connoisseur.
She has been very helpful with suggestions and reorganising our trips to suit us both.
We would highly recommend Jen at Panache, she is a credit to the company.
Thank you
.
Excellent booking experience
Olga was ever so helpful and responsive in assisting us with our reservation on Explora 1 next April. She ensured she acccessed the best price for us and has been very warm and friendly in all communications.
Kathryn was extremely helpful and…
Kathryn was extremely helpful and patient in helping us to book our cruise and we were happy with the price
Detailed & Enthusiastic
anache Cruises delivered an exceptional booking experience for my 2027 Oceania Allura Mediterranean cruise. Jacob took the time to understand my exact travel preferences and arranged the flights and hotel perfectly around them. His professionalism, efficiency, and genuinely friendly manner made the entire process smooth and enjoyable. Every detail was handled with care, and nothing was ever too much trouble. A first‑class service — I wouldn’t hesitate to book with Panache Cruises again.
Katy was fantastic
Katy was fantastic , offered great advice and help for me booking my first cruise, 100% recommend
Becky from Panache Cruises
Becky our Cruise Connoisseur from Panache Cruises Sydney went above and beyond to help organise a fantastic trip on the Oceania Allura. Nothing was to much trouble we would highly recommend her for anyone looking for a travel consultant.
She managed to put together a wonderful package inc flights and hotel stays.
Thanks again Becky for all your help.
We just made Explora cruise booking…
We just made Explora cruise booking with Paul Kelly.He is tremendous person,very talented and thorough.He explained all about our cruise and all our options and gave us good prices and on board credit
Will use him again in future
Thanks
Ramesh & Vina Shah
Panache Cruises first experiance
We couldn’t recommend Wendy highly enough! From the very beginning, she made booking our SilverSea cruise an absolute pleasure. She was incredibly helpful, knowledgeable and, most importantly, genuinely interested in making sure we had the right experience for us.
Wendy took the time to understand exactly what we were looking for, answered all our questions and made the whole process feel completely effortless. Her speed of response, attention to detail and personal service really stood out.
If you’re considering a cruise or any kind of luxury holiday, we would definitely recommend Wendy. We’ll certainly be booking with her again for our next trip!
Excellent customer service
Jacob listened carefully to what I was looking for and put together an excellent bespoke package well within my budget.
All so far so good .Good…
All so far so good .Good communication.Easy booking and attentive service .Nice to feel you’re actually a person not just a number 😁
No doubt that Paul is the best travel…
No doubt that Paul is the best travel expert I have ever worked with! He has been so supportive, answering many questions on a timely basis, over the course of time we have been working with him. His colleagues step in when he is out of office; everything is seamless. Top notch service! I wouldn't consider any other TA for cruising (and more).
Booking process
Highly Knowledgeable
This is the second time I have booked a cruise with Panache. The first time I got in touch, I spoke to Catherine and she was brilliant at advising and booking our HX expedition to Antartica. She was extremely knowledgeable and put our mind at ease throughout. When we decided to add another cruise to an itinerary for next year, she was the person to ring and yes, she had is sorted in no time at all. Would definitely recommend Panache and of course Catherine!
Nicola provided excellent service from…
Nicola provided excellent service from quote to booking - this is the third time Nicola has arranged cruises for us and we will continue to use her in the future
Responsive and helpful.
Very friendly and the service was great
Jack my cruise connoisseur
Jack my cruise connoisseur, was a great help from the start and nothing was a trouble for him. I did have lots of questions to ask and Jack was able to sort them out as he was very knowledgeable and professional. Panache, booking process and service was good and prices are competitive.
Amazing experience yet again from…
Amazing experience yet again from Nicole Barrett at Panache Cruises.
Always courteous, polite, very knowledgeable and nothing too much trouble.
Thank you Nicole for making things so easy to do business with you.
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