bought 2- 84" fans for my new living room, it is 30x35 with 18 foot ceilings and 2 of these on 4 foot drops move so much air that we never have to use the AC and normally turn them down or off in the... Ver mais
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Veja o que dizem as avaliações
The fan arrived on time. It looks great. I haven’t been able to put it up because the accessories and angled roof hook and extension pole were shipped separately and have taken three weeks to get here... Ver mais
A empresa respondeu
Absolutely horrible company and product. My ceiling fan lasted less than 2 years and the receiver in the fan broke so I ordered a new one directly from them online. The confirmation email said the ord... Ver mais
A empresa respondeu
I am always very leery of ordering from a Chinese company. Twice I have been burned by them saying they delivered the product and i didn't receive it. Then I would have to pay another company money t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Parrot Uncle represents a distinguished American home brand, specializing in the integrated development of premium ceiling fans, designer lighting, and complementary furniture collections. Built upon over a decade of focused expertise, our synchronized design approach creates environments where performance and aesthetics converge seamlessly. Supported by U.S.-based operations and logistics, we deliver exceptional craftsmanship, consistent quality, and a refined end-to-end experience.
Informações de contato
17745 E Valley Blvd, 91744, City of Industry, Estados Unidos
- 888-275-3352
- support@parrotuncle.com
- www.parrotuncle.com
3,6
Bom
75 avaliações
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta de ParrotUncle
Dear Angela,
We are very sorry to learn that you have not yet received your purchased items, and we understand the frustration and inconvenience this has caused.
To ensure we can quickly check your order status and resolve the issue, please send your order information (such as order number, product name, shipping address, etc.) via email to Support@parrotuncle.com or call our customer service team at 888-275-3352. We will follow up immediately.
Thank you for your feedback, and we look forward to resolving this matter for you as soon as possible.
Warm regards,
The Parrot Uncle Team
Resposta de ParrotUncle
Dear Tim,
Thank you so much for taking the time to share your 5-star review! We're delighted to hear that you experienced fast delivery and found the installation to be easy.
Our goal is to make every step of your experience seamless and satisfying, so your feedback truly means a lot to our team.
We truly appreciate you choosing Parrot Uncle and look forward to serving you again in the future!
Warm regards,
The Parrot Uncle Team
P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.
I haven’t received the order yet!
22 de janeiro de 2026
Resposta de ParrotUncle
We sincerely apologize for the inconvenience caused by the delay in receiving your order. After checking the tracking information, we found that the package was delayed due to severe snowstorms affecting transit. According to the latest update, it is now scheduled to arrive tomorrow.
We truly regret the frustration this has caused and appreciate your patience. If you have any further concerns, please feel free to reach out to us directly—we’re here to help.
Thank you for your understanding.
Product issue
When ordering nothing was said I had to wait for them to get my order in so they could ship it would have been a month my money being tied up. When I did contact them they did step up and let me get another product that they had on the shelf then I got it fast. Thanks
22 de janeiro de 2026
Resposta de ParrotUncle
Dear Lorin,
Thank you for taking the time to share your experience and for your 4-star review. We sincerely appreciate your feedback, and we’re glad our team was able to step in and provide a solution that worked for you.
We apologize for any lack of clarity regarding the initial shipping timeline. We are actively working to improve our ordering and communication processes to ensure customers are fully informed about product availability and expected delivery dates upfront.
It’s great to hear that you received your replacement product quickly and that our team was able to assist you promptly. We always strive to respond flexibly and helpfully when unexpected delays occur.
We truly value your understanding and your willingness to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out to us at Support@parrotuncle.com or 888-275-3352.
Thanks again for choosing Parrot Uncle. We look forward to serving you again!
Best regards,
The Parrot Uncle Team
Very good customer service
The response and assistance I received from customer service was great!
7 de janeiro de 2026
Resposta de ParrotUncle
Dear Kiki,
Thank you so much for taking the time to share your 5-star review and for your kind words about our customer service team! We are delighted to hear that the response and assistance you received were helpful and met your expectations.
Our team strives to provide timely, caring, and effective support to every customer, and feedback like yours truly encourages us to keep doing our best.
We truly appreciate you choosing Parrot Uncle and look forward to serving you again whenever you need us!
Warm regards,
The Parrot Uncle Team
P.S. We’re always here if you need anything! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.
Best fans ever
Best fans ever
I bought six and they look great on my bedrooms
best customer service backing up their wonderful product
26 de janeiro de 2026
Resposta de ParrotUncle
Dear Michelle,
Thank you so much for your incredible 5-star review and for calling us the "Best fans ever" – we are truly honored! We're thrilled to hear that all six fans look great in your bedrooms and that you're delighted with both the product and the customer service you received.
Knowing that a customer like you, who purchased multiple fans for their home, is so satisfied means the world to our entire team. We strive to provide not only stylish and reliable products but also support that our customers can count on, and your feedback is the best encouragement we could ask for.
We truly appreciate your trust and support. It was our pleasure to assist you, and we look forward to serving you again whenever you need us!
Warmest regards,
The Parrot Uncle Team
P.S. We're always here for you! Feel free to contact us anytime at Support@parrotuncle.com or 888-275-3352.
Saw the add on FB I researched the fans…
Saw the add on FB I researched the fans and decided to buy the farm style fan for our living room.
Ordering was easy i received emails of the receipt after that I was sent notices of shipping to the day I got the fan.
It was easy to install everything was plug and play.
It’s a great fan and a great company to do business with. Thank you , John Wyatt
2 de janeiro de 2026
Resposta de ParrotUncle
Dear John,
Thank you so much for taking the time to share such a detailed and positive 5-star review! We are thrilled to hear about your journey—from seeing our Facebook ad and researching our fans, to placing your order, receiving timely shipping updates, and finally enjoying the easy, plug-and-play installation of your farm style fan.
It’s especially rewarding to know that every step of the process met your expectations and that you are so pleased with both the fan and your experience with our company. We strive to make the entire process—from discovery to installation—as seamless and transparent as possible, and your feedback truly confirms we’re on the right track.
We are honored that you chose Parrot Uncle for your living room and truly appreciate your trust. We look forward to the opportunity to serve you again whenever you need us.
Warm regards,
The Parrot Uncle Team
P.S. Should you ever need anything, we’re always here to help! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.
Resposta de ParrotUncle
Dear Kana,
Thank you so much for taking the time to share your 5-star review! We are delighted to hear that the product provided a "very nice touch" to your space and that you found it both high-quality and easy to install.
At Parrot Uncle, we pay close attention to design details and strive to make installation as straightforward as possible, so your feedback is truly rewarding for our team.
We truly appreciate you choosing our products and look forward to serving you again in the future!
Warm regards,
The Parrot Uncle Team
P.S. We're always here if you need us! Feel free to contact us at Support@parrotuncle.com or 888-275-3352.
Ordered a TV Stand with a built in…
Ordered a TV Stand with a built in Fireplace online. The item was marked as in stock, but just after purchasing I received an email saying the fireplace insert was out of stock. I asked them to send them both together when this part was in stock, they advised it would take between 2 and 3 weeks. 4 weeks have gone by and only half the item has turned up. I am still waiting for the TV stand and am unlikely to get this before Christmas, despite ordering well over a month beforehand. Support respond in a reasonable timeframe, but may as well be parrots the way they fire stock responses back at you. Poor service across the board and no contact number for their UK store. Avoid!
22 de dezembro de 2025
Avaliação não solicitada
I was close to buying a their biggest…
I was close to buying a their biggest fan till I read these reviews. Thanks
24 de agosto de 2025
Avaliação não solicitada
I love my fan but it only worked for 4 days
I love my fan but it only worked for 4 days. It is impossible to get hold of the company. I have been passed around then I finally get a call and and theeen
an email when I was out of the country and am back to square one. They state the fan is under a 1 yr warranty but that does not matter if you cannot get hold of any to rectify. I would not buy a ParrotUncle fan again. Will just throw away and purchase a different model and maker.
21 de junho de 2025
Avaliação não solicitada
DO NOT BUY THEIR CEILING FANS I HAVE 2…
DO NOT BUY THEIR CEILING FANS I HAVE 2 AND IN LESS THAN 3 MONTHS HAVE FAILED
Parrot Uncle Wireless RF Fan Control and Receiver Kit GA012/GA012Q THIS IS THE FAILED POOR QUALITY UNIT THAT NEEDS REPLACING
THAT YOU CANNOT BUY IN THE UK AS PARROTUNCLE.COM HAVE TOLD ME.
SO DO YOURSELF A FAVOUR AVOID THEIR PRODUCTS I HAVE 2 THAT DO NOT WORK AT ALL (LIGHT OR FAN) ABSOLUTE RUBBISH.
2 de julho de 2025
Avaliação não solicitada
Eh...
I love my ceiling fan, but I am upset with this company. I installed a new fan/light set in November 2023 and October 2024 I'm already having issued and having to replace the receiver/remote. A light went out and it messed up the whole set, I can't turn the lights off with the remote anymore, but I can still turn the fan off by remote. I've contacted the seller through Amazon and they can't do anything. I contacted support throught Parrot Uncles website twice and they told me to send an email to a specific person twice and so I did, TWICE, and I haven't heard back from this person and have received ZERO help. I like the look of Parrot Uncles fans, but the headache isn't worth it.
10 de outubro de 2024
Avaliação não solicitada
Item Not Really New.
They sent me an item that had been used/owned by someone else. There were clear signs that the pieces in the box had already been opened and handled. The remote came without a battery so we couldn't even test it once we got the fan light assembled. No doubt the prior owner had removed the battery from the remote and forgot to replace it when they returned the fan light.
This company seems to have a very strict return policy so how they could repackage someone's return and call it 'new' is certainly a contradiction.
6 de dezembro de 2022
Avaliação não solicitada
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