I ordered a parasol from Patio Life on 25 July 2026 at a cost of £449.10. After a string of e.mails from me asking when delivery would take place I cancelled the order and asked for a refund. Th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Never delivered item, constantly messaged but just get an ai response, they just delay you constantly and dont give refunds. Just a massive scamming company.
A empresa respondeu
amazing customer care and service products arrived promptly, better than photos on site, worth every penny will definitely use again can customers pls be mindful, that the authentic c... Ver mais
A empresa respondeu
Lucky there’s not a zero star as this was the worst experience I’ve had buying something. Everything about this company is just awful. Ordered on jun 14th in the hope of having it up in the garden wit... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de móveis ao ar livre
- também em
- Comércio online
- Loja de Churrasqueiras
- Loja de Móveis
- Loja de Móveis de Jardim
Escrito pela empresa
⚠️ LOOKING FOR PATIOSLIFE.UK? YOU HAVE REACHED THE WRONG COMPANY ⚠️⚠️⚠️ PLEASE READ BEFORE LEAVING A REVIEW ⚠️⚠️ 🚨 WE ARE PATIO-LIFE.CO.UK 🚨 🚨 WE ARE NOT PATIOSLIFE.UK 🚨 PLEASE CHECK YOUR ORDER / EMAIL CONFIRMATION BEFORE POSTING A REVIEW. ⚠️ PATIO-LIFE.CO.UK HAS NO CONNECTION WHATSOEVER WITH PATIOSLIFE.UK. We are receiving reviews from customers who purchased from PATIOSLIFE.UK but mistakenly selected PATIO-LIFE.CO.UK on Trustpilot because of the similarity between the business names. ❌ If your order was placed with PATIOSLIFE.UK, please DO NOT leave your review on this profile. ✅ This Trustpilot profile is ONLY for customers who purchased from: PATIO-LIFE.CO.UK 🔎 PLEASE CHECK THE WEBSITE ADDRESS ON YOUR ORDER CONFIRMATION BEFORE REVIEWING. ⚠️⚠️ PATIOSLIFE.UK ≠ PATIO-LIFE.CO.UK ⚠️⚠️
Informações de contato
2,2
Ruim
76 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful and personable customer service
Very helpful and personable customer service. I had some problems with a delivery and they were very helpful and understanding with regards to resolving my issue.
12 de junho de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Hi Beck, Thanks again for being so understanding. Here to help for any future orders.
Nice guys to deal with!!!!
Nice guys to deal with, quick to answer any questions and great products!
4 de junho de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Thank you for your positive feedback. We will sort the BBQ out for you too.
Patio-Life customer services
Great service, great products, excellent service
Website is very easy to use, great product selection and excellent service.
Highly recommended.
1 de junho de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Thank you Chris. We are happy to help with any future enquiries.
Patio-Life customer services
Top service and a very easy to use…
Top service and a very easy to use website. A pleasure to deal with.
23 de maio de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Anthony, thank you for taking the time to leave us a review. Please feel free to contact us again for any help with future purchases.
Patio-Life customer services
Excellent after sales service
I recently purchased a cooler off Patio Life.
There was a slight fault with it on delivery, but they soon fixed the problem with no quibbles and were very efficient and responsive to my calls and e-mails, excellent post sales service.
I will definitely purchase from them again.
22 de maio de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Hi Rich,
Apologies for the faulty item and thank you for your understanding. We are pleased we sorted out your issue and replaced your drinks cooler with no further issues.
Patio-Life customer services
Great products and great service
Great products and great service. Went above my expectations to deliver on time and with appropriate direction of how and when. Purchased the Bon-Fire model 2B BBQ, which has revolutionised my family outdoor experience... Will be back for more!
22 de maio de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Thank you David, we look forward to doing future business with you.
Patio-Life customer services
‘Honest and Helpful
‘Honest and Helpful, I called Patio Life about some questions I had on how to use the chiminea I wanted to buy, and they answered all my questions. I would definitely recommend using this company for all your outdoor needs!
21 de maio de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Hi Adrian, we are pleased we answered all of your questions. We specialise in outdoor heating and are always happy to help.
Patio-Life customer services
Really helpful and useful advice
Really helpful. I called with a query and got loads of advice, they know their market.
21 de maio de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Thanks Neil, we are pleased we sorted out all of your questions. We are always happy to help.
Patio-Life customer services
Barbecue
Great products and superb quality of service. Worth every penny spent and more. The BBQ is wonderful.
19 de maio de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Thanks Dean, we are pleased you are happy with your BBQ purchase. Look forward to seeing you again.
Patio-Life customer services
Good customer Service...reliable…
Good customer Service...reliable .quality products at reasonable prices.. would recommend these people
19 de maio de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Rob, we are pleased you had a pleasurable experience dealing with us. Always happy to help.
Patio-Life customer services
Great quality products at good prices
Great quality products at good prices. We shopped around first but with no doubt we will use patio life again. Great service. Thanks
18 de maio de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Thank you Jason, a pleasure doing business with you. Feel free to contact us at any time in the future.
Patio-Life customer services
Water feature precisely as described
Water feature precisely as described
Excellent service
Delivered on time
Pete the MD could not have been more helpful
1 de maio de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Thank you for the order Sue and we are pleased the complimentary pump turned up quickly. We hope you sorted the cable connection too.
Patio-Life Customer Services
Fast efficient service
Quick reply to my initial queries, product delivered in two days of purchase.
23 de abril de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Ryan, i'ts always a pleasure doing business with you. Lets hope the summer allows you plenty of use with your new BBQ.
Patio-Life Customer Services
Excellent delivery time great product…
Excellent delivery time great product thank you
17 de abril de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Hi Denise,
A huge thank you for your feedback. We hope you will come back to us again and also spread the word of your great experience trading with us.
Pete Stevens
Managing Director
Patio-Life Ltd
This gazebo is excellent
This gazebo is excellent, it does take 2 people to put together but went up easy, the quality of this product is excellent, would highly recommend to any one wanting to purchase this gazebo
17 de abril de 2018
Avaliação não solicitada
Resposta da Outdoors By Blake
Hi Gary,
Thank you for your feedback and positive review. We are pleased you love your Gazebo and look forward to seeing you again for any other of our great products. We value all of our customers and are always here to help.
Pete Stevens
Managing Director
Patio-Life Ltd
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.