patrobson.com Avaliações 

200
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Pat Robson understood very early on what I was looking for when I was house hunting and made helpful suggestions. There was no time wasting or trying to sell me something that was not for me. I was ab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've worked with Pat Robson & Co best part of a year now as a cleaning contractor. The company as a whole are organised, always communicate clearly on what works are needed, pay promptly and offer l... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Pat Robson Estate Agents have been managing my properties since 2008. During all these years I found them so efficient that I never had any void period except for 3 or 4 days at the EOT for clean... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I managed my portfolio of residential properties in Newcastle on Tyne myself for 45 years. In 2023 I passed the management over to Pat Robson & Co in Newcastle upon Tyne. The manager who looks afte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

Pat Robson & Co. are a leading residential sales, lettings and property management agent in Newcastle and surrounding areas. We have two offices in the Jesmond and Gosforth areas of Newcastle, which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. Both of our offices are superbly situated in the busiest parts of their respective areas for residential lettings and sales. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock, covering Newcastle upon Tyne and the wider North East England area, we are able to offer choice whatever your property requirements. As members of all of the main industry professional bodies we strive to take on and achieve the best standards.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

200 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(200)

50 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helpful and Efficient

Daisy and Abbie have been a pleasure to deal with , helpful and efficient!

5 de novembro de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi there, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 5 de um total de 5 estrelas

Abbie was great

Abbie was great, very patient and understanding as I had issues with verifying my identity.

21 de outubro de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Jonathan, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service from start to finish.
Kept informed on a regular basis of the progression of the sale. Staff were extremely helpful and always answered my queries in a timely manner.
Would recommend this firm without hesitation.

9 de outubro de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Tony, thank you for taking the time to leave us a review. We greatly appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Rent our new place through Abbie who…

Rent our new place through Abbie who has been very helpful, kind and respond very quickly

7 de outubro de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Hsuan, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback.

Avaliado com 4 de um total de 5 estrelas

Very good service

Easy processing, no stress, helpful staffs.

3 de outubro de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi there, Thank you for taking the time to leave a review. We appreciate your positive feedback.

Avaliado com 4 de um total de 5 estrelas

Communication was quick and clear

Communication was quick and clear - excellent customer service

30 de setembro de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Lara, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 1 de um total de 5 estrelas

Avoid (also, other reviews are fake)

Pat Robson are notorious in Newcastle for exploiting tenants and clawing back deposits with inflated, often baseless charges. Their behaviour is aggressive & unprofessional.

They thrive on making the moving-out process stressful and intimidating, hoping people won’t fight back. It’s a deeply shady way to operate and shows zero respect for tenants who have paid rent and looked after their homes.

If you value fairness and peace of mind, avoid Pat Robson at all costs. if you have to go with them, document EVERYTHING. They will miss photos of damage / dirt on their check in report only to add them in on checkout so make sure you have photos saved of it all. Newcastle has far better agents who don’t rely on predatory practices. Other reviews are clearly fake.

1 de outubro de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Bob, Thank you for your review. As per your correspondence with your Property Manager, please utilise the dispute service via the TDS to discuss further. We take the feedback of our clients seriously which is why we value our 5* reviews and our 4.6/5* rating on Trustpilot, which I can reassure you is not achieved by fake reviews.

Avaliado com 5 de um total de 5 estrelas

I have been dealing with Tania King at…

I have been dealing with Tania King at the Pat Robson Jesmond office for a number of years and as a landlord I can highly recommend her to take care of your portfolio, she’s a great communicator and very conscientious!

23 de setembro de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Thank you for taking the time to leave a review, Duncan. We greatly appreciate your positive feedback and will pass it along to Tania and the team.

Avaliado com 5 de um total de 5 estrelas

Recommending a Lettings Co-ordinator

I have just taken over a rental property in Jesmond, via Pat Robson estate agents.
Abbie Percival has been guiding me through the whole process. She has been very helpful and approachable throughout. She made everything easier and had great patience when I had some senior moments. I wouldn’t hesitate to recommend her.

18 de setembro de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Sarah, thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to Abbie and the team.

Avaliado com 5 de um total de 5 estrelas

Great

Great, super easy and efficient process.

29 de agosto de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Cal, Thank you for taking the time to leave a review. We appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Good updates and service

I am purchasing a flat with the agency and Ellie seems to be the main agent in charge, she’s been very friendly and helpful and kept me updated. So far it’s been very good.

22 de agosto de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Gonzo, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 5 de um total de 5 estrelas

Hassle-free and smooth letting experience

Quick and efficient responses to all my queries from viewing my flat to actually moving in. Cameron and Abbie were very helpful and reliable.

1 de agosto de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Nivedita, Thank you for leaving a review. I will pass along your feedback to Cameron & Abbie.

Avaliado com 5 de um total de 5 estrelas

Breaking the stereotypes of letting agencies

Even though I am quite sceptical about letting agencies, I’ve had a great experience with Pat Robson. From the very beginning, the team was professional, responsive, and helpful. They made the entire letting process smooth and stress-free, providing clear communication every step of the way. Whether it was arranging viewings at short notice, answering questions promptly, or ensuring all documentation was handled efficiently and quickly. They are really trying to build trust with you. Our new flat didn't have a bed in one of the bedrooms (even though it was advertised as furnished), yet they were able to communicate that with the landlord and provide us with one. Special thanks to Cameron and Abbie for getting us this amazing place we can call home! :)

29 de julho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Lenka, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 5 de um total de 5 estrelas

Fantastic Experience with Daisy at Pat Robson

I had the pleasure of working with Daisy Hunter at Pat Robson, and she was absolutely wonderful throughout the whole process. As my negotiator, she was incredibly kind, patient, and reassuring—even when I was being a full-on dragon lady!

Buying a home is stressful at the best of times, but Daisy handled every wobble and question with such grace and calm. Her communication was always clear and timely, and I felt genuinely supported from start to finish.

She made a really overwhelming experience feel far more manageable, and I’m so grateful for her help. Thank you, Daisy!

24 de julho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Olivia, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 5 de um total de 5 estrelas

Quick service!

The response and assistant were too great and amazing. My target move in date are settled with no further issues.

22 de julho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Maika, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and wish you all the best with your move.

Avaliado com 5 de um total de 5 estrelas

Excellent company to manage my houses

Pat Robson have managed my houses for a number of years with no void periods. They are very efficient and professional and always keep me informed.
When I have needed extra support they have always stepped up
To the mark.
I cannot rate them highly enough

19 de julho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Angela, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience working…

I had a fantastic experience working with patrobson. I want to specifically mention our point of Contact Abbie , and Cameron who helped us with our viewings .From the very beginning, they were professional, knowledgeable, and incredibly responsive.

They handled all the paperwork efficiently and were always available to answer any questions I had.
Thanks to their expertise, everything went smoothly, and I couldn’t be happier with the outcome. I highly recommend Patrobson to anyone looking to buy, sell, or rent property. They truly go above and beyond!

15 de julho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Shaimy, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 5 de um total de 5 estrelas

Pat Robson have been a big help during…

Pat Robson have been a big help during our move, responding quickly and concisely to any questions asked. Very well organised!

14 de julho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Good morning,
Thank you for your feedback, it is much appreciated!
Pat Robson & Co.

Avaliado com 5 de um total de 5 estrelas

Great service

Abbie was really helpful and made the whole process straightforward

21 de junho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Andrew, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback and will pass it along to the team.

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