patrobson.com Avaliações 

200
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Pat Robson understood very early on what I was looking for when I was house hunting and made helpful suggestions. There was no time wasting or trying to sell me something that was not for me. I was ab... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've worked with Pat Robson & Co best part of a year now as a cleaning contractor. The company as a whole are organised, always communicate clearly on what works are needed, pay promptly and offer l... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Pat Robson Estate Agents have been managing my properties since 2008. During all these years I found them so efficient that I never had any void period except for 3 or 4 days at the EOT for clean... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I managed my portfolio of residential properties in Newcastle on Tyne myself for 45 years. In 2023 I passed the management over to Pat Robson & Co in Newcastle upon Tyne. The manager who looks afte... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

Pat Robson & Co. are a leading residential sales, lettings and property management agent in Newcastle and surrounding areas. We have two offices in the Jesmond and Gosforth areas of Newcastle, which provide us with superb coverage of the major private rental and home owner occupied areas in Newcastle upon Tyne. Both of our offices are superbly situated in the busiest parts of their respective areas for residential lettings and sales. With a vast portfolio of fully managed residential properties to let and a continuously refreshed portfolio of sales stock, covering Newcastle upon Tyne and the wider North East England area, we are able to offer choice whatever your property requirements. As members of all of the main industry professional bodies we strive to take on and achieve the best standards.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

200 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(200)

50 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This agency and their agents Abbie &…

This agency and their agents Abbie & Cameron have been pleasant from the start ie houseviews until now, manages our queries promptly and been understanding to our circumstances.

Amazing services

7 de julho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Arizah, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Easy to work with through the whole…

Easy to work with through the whole process, answered all queries on the house during the viewing well and move in was smooth.

7 de julho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi, thank you for taking the time to leave us a review. We are glad that we could be of assistance.

Avaliado com 5 de um total de 5 estrelas

Daisy showed me around the house and…

Daisy showed me around the house and explained everything very clearly and friendly. For Abbie she was always available to answer any questions I had.

3 de julho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Nguyen, thank you for your feedback, it will be passed onto the team.

Avaliado com 5 de um total de 5 estrelas

Great experience! :)

I’ve been renting for over 4 years in Newcastle and I haven’t had such a smooth process until renting with Pat Robson! Abbie was very considerate and helped both me and my friend have a smooth and easy transition from applying to renting. I would definitely recommend :)

27 de junho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi there, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 1 de um total de 5 estrelas

Avoid!!!! My son rented a 1 bedroom house from…

My son rented a 1 bedroom house from Pat Robson, when he moved in it wasn’t the best, carpets were rotten & needed cleaned.
The smell of cannabis was foul so he asked permission to decorate to be told yes. He painted it white throughout granted he isn’t a decorater but looked better than it was.
He was only there for 6 months, when we handed keys back for them to release the bond, he was informed that no bond would be returned due to issues they reckon it needed professionally cleaned what isn’t true, what they said would cost £200, £232 to cut the grass at the front it’s a size of a postage stamp & £683 to redecorate through out as wasn’t done by a professional painter! He was only there for 6 months & if it was as immaculate what pat Robson said nothing would have needed done.

Absolutely disgusting & when I rang the office to ask for the guy who sent the email the lady who answered the phone said we don’t have anybody in the office by that name however lone behold the guy rang me back.

So totally done over by pat robson, it’s a terrible thing to do.

19 de junho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Thank you for taking the time to leave a review. Following your Property Manager's correspondence, please utilise the deposit schemes free dispute resolution service if you do not agree with the proposed end of tenancy charges.

Avaliado com 5 de um total de 5 estrelas

I would highly recommend Pat Robson …

I would highly recommend Pat Robson to anyone wishing to sell their house , they are very pro-active and keep you updated throughout the whole sales process . We also received a number of offers, the communication with the team was excellent.
I have also let a property via Pat Robson and they fully managed the let for me . Excellent company

20 de junho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Anne, Thank you for taking the time to leave us a review. We are glad to hear you had a positive experience whilst selling your home with Pat Robson & Co. Your feedback will be passed along to the team.

Avaliado com 5 de um total de 5 estrelas

Professional local knowledge and…

Professional local knowledge and experience

20 de junho de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Christine, Thank you for taking the time to leave us a review. We greatly appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Brilliant Customer Service

I had such a great experience thanks to Abbie, she was incredibly helpful, friendly, and professional from start to finish. She went out of her way to make sure everything ran smoothly and was always on hand to answer any questions. Thank you, Abbie!

2 de maio de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Annabelle, thank you for leaving us a review. We are grateful for your feedback, it will be passed onto the team.

Avaliado com 5 de um total de 5 estrelas

Pat Robson fantastic for helping tenants

Pat Robson were excellent at getting everything sorted for me to move into a new place. Abbie who handled the move was brilliant and professional, answering all my queries promptly and super helpful and friendly.

21 de maio de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Ethan, thank you for leaving us a review. We greatly appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Everything’s been easily done and all…

Everything’s been easily done and all staff have been amazing answering most questions I’ve hounded them with! Haven’t moved into the property yet but so far it’s went well

2 de maio de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Michael, thank you for this review. We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Top class people

The agents were very polite, friendly and courteous. They assisted me where needed and were a pleasure to deal with.

1 de abril de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Steven, Thank you for taking the time to leave a review. We greatly appreciate your positive feedback and will pass it along to the team.

Avaliado com 5 de um total de 5 estrelas

Helpful and gentle coordinator

Abbie was very helpful and gentle, process of check references was arranged in a good way.

16 de abril de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Mahmoud, thanks for taking the time to leave us a review. Your feedback will be passed onto the team.

Avaliado com 1 de um total de 5 estrelas

I would never use these guys again

I would never use these guys again. When I arrived at my newly rented flat in August 2022 it was in an utterly disgusting state; mould in the kitchen, dust and hair everywhere, rubble in the boiler room, not to mention the lights, shower, freezer, boiler and bed were all either broken or in very poor condition despite an 'inspection' being done prior to my arrival. I got a professional cleaner in the day I moved in (as it was near uninhabitable) and Pat Robson refused to reimburse me the £180 it cost as they said they needed an opportunity to get their own cleaners in (the opportunity for that was prior to my arrival). It was then a constant back and forth between myself, them and the landlord to get all the stuff fixed which was only done after I stopped paying my rent.

My shitbag of landlord also for some reason had all his post come through to my flat and I was nice enough to make semi-regular drop offs to my local Pat Robson office as requested. In return, he refused to fix the ceiling once a big chunk of the plasterboard started falling off and then had the utter audacity to try and charge me a £100 cleaning fee when I left despite my dear mother and I spending about 5 hours cleaning that place, not out of any kind of loyalty but to get the deposit back and so the next tenant didn't have to go through the same experience. Pat Robson even sent me an email recommending not disputing it to save the trouble; needless to say the TDS awarded me the full £100 back as that place was near spotless when I left.

I do get that a big part of this was the landlord and not Pat Robson but Pat Robson should not do business with absolute pricks like my landlord or demand a much better standard from them. I have also just bought a house and intend to rent it out in the future but will not be using Pat Robson for this.

31 de março de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Jake, we are sorry to hear of your negative experience, we take these matters very seriously. If you would like to discuss this further, please do contact us at info@patrobson.com.

Avaliado com 5 de um total de 5 estrelas

Used Pat Robson's for my house sale

Used Pat Robson's for my house sale. Was kept up to date on progress regularly and they answered my questions promptly. Would use again.

28 de março de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Gillian, thanks for leaving a review. We are grateful for your feedback.

Avaliado com 5 de um total de 5 estrelas

Danielle could not have been more…

Danielle could not have been more helpful throughout the sale process - from beginning to end.

She was brilliant as was the rest of the team - would thoroughly recommend.

25 de março de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Richard, thank you for taking the time to leave us a review. We are glad that Danielle could be of assistance. Your feedback will be passed onto the team.

Avaliado com 5 de um total de 5 estrelas

Abbie was very efficient and explained…

Abbie was very efficient and explained everything I needed to do clearly, making the experience stress-free.

20 de março de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi Alicia, thanks for leaving us a review. We are glad that Abbie could be of assistance. Your feedback will be passed onto the team.

Avaliado com 5 de um total de 5 estrelas

A very positive experience

A very positive experience with their professional team in Jesmond, Newcastle. All went swiftly and smoothly from viewing to moving. Cameron and Abbie have been great with excellent communication and promptly actioning everything.
A.Sadaka

11 de março de 2025
Avaliação não solicitada
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Resposta da patrobson.com

Hi, thank you for taking the time to leave us a review. We greatly appreciate your feedback.

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