Paul James Knitwear Avaliações 

3.975
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really love the cotton gilet and neckerchief I purchased. Great quality both in the design and the material. Both were packed and delivered with care along with comprehensive information and fabric c... Ver mais

Avaliado com 5 de um total de 5 estrelas

My latest, But I Think not my last was of an excellent polo neck jumper made of cotton, for warmth and coolness as required. My package arrived as usual on time and In a cotton bag for which you must... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I purchased a pink, cotton sweater from Paul James. It is PERFECT. The size, fit and colour is wonderful and such great quality. I have purchased from them previously and was equally chuffed. Also no... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the third time that I have purchased from Paul James and once again they did not disappoint. The item arrived in less than a week even they came from the other side of the world (literally - I... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. também em
  3. Atacadista de Roupas
  4. Fábrica de Malhas
  5. Fabricante de Roupas e Tecidos
  6. Loja de moda feminina
  7. Loja de moda masculina

Sobre Paul James Knitwear

Escrito pela empresa

Based in Leicestershire, England, Paul James is a heritage British knitwear brand founded in 1976. We specialise in natural fibre knitwear, ethically made in our family-owned factories in Leicester and India.


We use only 100% natural fibres, working with the world's finest yarn suppliers to create high-quality knitwear that is made to last. Evolved over thousands of years, our yarns are nature's performance fabrics.


Our fibres are skin-friendly, breathable, offer outstanding wicking and thermoregulating properties, are sustainable, beautiful in colour and handle, and, most importantly, provide incredible comfort for our customers.


By working directly with suppliers and manufacturing in our own factories, we can offer fairly priced, premium quality knitwear.


Explore our range of beautifully crafted knitwear, available in a variety of yarns, including Peruvian merino wool, Italian extra fine merino wool, British lambswool, Scottish cashmere and Indian cotton, in styles for men, women and your home.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(3.975)

101 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

You sent a Small jumper

You sent a Small jumper. I had asked for a Large. I returned the small jumper. You have not sent me a Large. Why not?
Please send me a refund or a Large size!
You customer liaison is very poor!
You also owe me a 10 % discount on this order and previous orders.

22 de julho de 2025
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Resposta da Paul James Knitwear

Hi Roger, thank you for your review. We apologise for the trouble caused by this. We can confirm that the correct size jumper has been shipped out today. Please get in touch with our customer service team if you require further assistance.

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery , good quality knitwear

21 de julho de 2025
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Resposta da Paul James Knitwear

Hi Paul, thank you for your review! We’re so pleased you’re happy with the quality and speedy delivery.

Avaliado com 5 de um total de 5 estrelas

Lovely quality jumpers

Lovely quality jumpers. Wash well and good fit.
Would recommend highly.

2 de julho de 2025
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Resposta da Paul James Knitwear

Thank you so much for your kind words! We’re delighted to hear you’re enjoying the quality and fit of our jumpers, and that they’re washing well too

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Fantastic clothes and great service

1 de julho de 2025
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Resposta da Paul James Knitwear

Hi David, thank you for leaving us a review! We are happy to hear that you find our garments fantastic and that you received great service by our team.

Avaliado com 1 de um total de 5 estrelas

Unsolicited emails and texts

The tops were not that good so after receiving my first order I returned them and requested for all of my data to be erased from their system. That was in June 2025 and to this date I am still receiving unsolicited emails and texts. I sent several emails to Paul James to question why my data was still being used despite requesting them to be erased. Paul James denies having any knowledge of these but they are all sent from Paul James?! Who knows whom they have passed my information to without my consent. Careful with your data because Paul James will not.

1 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

These jumpers are lightweight and comfortable

These jumpers are lightweight, very comfortable, and well-made. I have bought a few now in different colours and couldn't be happier with them.

20 de junho de 2025
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Resposta da Paul James Knitwear

Hi Gordon, thank you for your lovely feedback! We're so pleased to hear you're enjoying the jumpers and the variety of colours.

Avaliado com 1 de um total de 5 estrelas

Soo bad

Soo bad, and that you have to pay for return is even worse.

20 de julho de 2025
Avaliação não solicitada
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Resposta da Paul James Knitwear

Hi Hovan, we are sorry to hear this. Please email us at hello@pauljamesknitwear.com, and a member of our customer service team will be happy to assist you.

Avaliado com 5 de um total de 5 estrelas

Good service

Good service. Quality is outstanding. I wish the women's fashions were more up to date.

26 de maio de 2025
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Resposta da Paul James Knitwear

Hi, thank you for your kind words about our service and quality! We appreciate your feedback regarding the women’s fashions and will certainly pass your comments on to our design team.

Avaliado com 5 de um total de 5 estrelas

Excellent Quality Rollnecks

Just topped up my Roll Necks - Navy this time!
Usual excellent quality and fast delivery

27 de maio de 2025
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Resposta da Paul James Knitwear

Hi Nigel, thank you for the feedback on our roll neck jumpers! We're so glad to hear you're pleased with the quality and delivery once again.

Avaliado com 5 de um total de 5 estrelas

Great clothes

Nice clothes, good material cut well. I've bought many items from them and would definitely recommend

27 de maio de 2025
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Resposta da Paul James Knitwear

Hi Philip, thank you for leaving us a review. We are happy to hear that you are enjoying our items!

Avaliado com 5 de um total de 5 estrelas

Good quality, U.K. made

Good quality, quick service

27 de maio de 2025
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Resposta da Paul James Knitwear

Hi, thank you for your kind words! We're so pleased you were happy with the quality and service.

Avaliado com 5 de um total de 5 estrelas

Great fit

Great fit ! lovely material

24 de maio de 2025
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Resposta da Paul James Knitwear

Hi Barry, thank you for your review! We're glad to hear you enjoyed the items and appreciated the quality of the material.

Avaliado com 5 de um total de 5 estrelas

Beautiful t-shirts

This is the third time that I have purchased from Paul James and once again they did not disappoint. The item arrived in less than a week even they came from the other side of the world (literally - I'm in Australia). And the knitted t-shirts that I ordered were a perfect fit, soft, comfortable, had a touch of class and were very well made. I can't wait until I purchase another one of their great garments.

27 de abril de 2025
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Resposta da Paul James Knitwear

Hi, thank you so much for your continued support and for taking the time to leave such a wonderful review! We are glad to hear that your order arrived quickly and that you're pleased with the fit, comfort, and quality of our knitted t-shirts. It's always a pleasure to know our garments are appreciated, and your kind words truly mean a lot to our team.

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good website and nice products. Easy to navigate. Information was provided about shipping. Received product when told.

25 de abril de 2025
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Resposta da Paul James Knitwear

Hi Greg, thank you for your kind feedback! We're glad you found our website easy to use and that your order arrived on time!

Avaliado com 5 de um total de 5 estrelas

Excellent quality

Excellent quality, extensive rage of knitwear and up to date styles.

24 de abril de 2025
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Resposta da Paul James Knitwear

Hi Mike, thank you for leaving us a review! We are happy to hear that the knitwear is of excellent quality.

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