Payability Avaliações 

475
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ryan never showed up for our phone call. I'm glad though, because it gave me a chance to read a little more about how hard it is to cancel your account because there's no one to get a hold of. Seems... Ver mais

Avaliado com 5 de um total de 5 estrelas

Managing cash when selling on Amazon can be difficult. There are times when a two-week pay period is a challenge. Payability allows you to access your money quicker if needed, and with their new Vis... Ver mais

Avaliado com 5 de um total de 5 estrelas

Payability is the best choice for Amazon sellers. Payability is the only way for sellers to sell on Amazon effectively. I couldn't imagine doing business on Amazon without payability giving me my m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience so far, as an international seller we constantly have funds stuck in reserve, so payability has provided a great solution to our cash flow. Nice to see some funds coming on a daily ba... Ver mais

Detalhes da empresa

  1. Serviço financeiro não-bancário
  2. Consultor Financeiro

Informação fornecida por fontes externas variadas

Payability provides fast, flexible funding to online sellers based on their marketplace sales history. We help businesses grow faster by providing the capital they need to buy larger inventory purchases, spend big on advertising, and operate their business. We also offer accelerated next-day payouts to sellers using marketplaces like Amazon that usually take weeks to pay sellers. So far, we've provided over $3 billion to eCommerce entrepreneurs. As we continue to grow as a company, we're focused on expanding to new marketplaces and offering a larger variety of flexible funding products.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

475 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(475)

6 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Ryan never showed up for our call…

Ryan never showed up for our phone call. I'm glad though, because it gave me a chance to read a little more about how hard it is to cancel your account because there's no one to get a hold of. Seems to be true, even when you're a prospective customer, you can't get anyone on the phone - you have to request contact through their website contact us form. I also read more about customer experiences with Payability's true costs overall and I don't think that's something I'm interested in.

30 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM ALERT – Overcharged, Ignored, and Now They’ve Placed a Lien on My Amazon Account (0 stars ☆☆☆☆☆)

SCAM ALERT – Overcharged, Ignored, and Now They’ve Placed a Lien on My Amazon Account

0 stars ☆☆☆☆☆

I am an accountant with a degree in accounting and 20+ years of experience — numbers are literally my profession. That is exactly why I caught Payability red-handed.

In just two short months with this company, their records showed I had more sales than I had generated all year. Inflated numbers. Fabricated figures. Why? To justify overcharging me and taking money I never owed them.

When I confronted them, they actually admitted there were discrepancies in my account — then had the nerve to blame it on a backend coding glitch “unique to my account.” Right. A glitch that just happened to result in me being overcharged. Numbers don’t lie. People do.

I requested a reconciliation call four times. All four were canceled by Payability. Every excuse was more insulting than the last. I was then completely ignored for over a month — while my money was being held and my bills were piling up.

I finally sent a formal cancellation letter detailing exactly what had happened. Interestingly, they waived the required 30-day notice without hesitation — because they knew they were in the wrong.

Now, months later, they have placed a lien on my Amazon account for $1,700 — money my own records show they owe me. I have been calling, emailing, and leaving voicemails for three straight weeks. Complete silence.

This company is not just poorly run — they are financially dangerous. They have made it impossible for me to pay my bills. The records they kept were so inaccurate and fraudulent that my child could have done a more honest job.

Do NOT sign up with Payability. If they contact you — run. There are legitimate funding companies out there. This is not one of them. They will inflate your numbers, drain your account, and go silent when you try to fight back.

I am actively pursuing every avenue available to resolve this — and I will not stop until this is made right.

I want to be clear — I am not someone who writes bad reviews. This is long overdue and I have exhausted every private option available to me before coming here.

And I’ll tell you exactly what’s going to happen next: someone from Payability — likely Megan or Nicole, the same two who have been ducking and dodging me for months — will respond to this review before they ever return a single one of my emails or voicemails. They’ll post something polished, flip the script, and try to protect whatever image they have left. Don’t believe it. It’s a performance.

Don’t take my word for it — scroll through the other 1-star reviews right here on Trustpilot. You will find a disturbing and consistent pattern: inflated numbers, broken promises, ignored calls, and UCC liens placed on Amazon accounts even after accounts are fully settled. Another reviewer on this very page mentions Nicole by name — the same Nicole who has been dodging me. And Megan Nelson, Director of Customer Experience, somehow finds time to respond to public reviews yet cannot return my calls or emails after three weeks of attempts.

This is not a series of isolated incidents. This is how they operate.

Do a simple Google search on Payability. What you’ll find is alarming. They put on a good show… if you’re into fiction.

Do not sign up with this company. If they call you, RUN.

20 de março de 2026
Avaliação não solicitada
logotipo da Payability

Resposta da Payability

Hi Julie,
Thank you for your feedback.

Payability is a financial services provider with over a decade of experience supporting eCommerce businesses, and we take the accuracy of our reporting and the integrity of our services very seriously.

We want to be clear that Payability does not fabricate or inflate sales data. All advances and fees are based directly on verified marketplace activity. As with any financing product, funds that are advanced are expected to be repaid in accordance with the agreed terms.

In this case, there is an outstanding balance on the account. When repayment obligations are not met, we may pursue standard legal remedies, including securing our position through appropriate channels, as outlined in our agreements.

We also want to clarify that our team, including both Customer Experience and Collections, has made multiple attempts to engage and resolve this matter directly. This has included phone conversations and ongoing correspondence over time.

We understand that disputes can be frustrating, and we remain open to working toward a resolution. We encourage you to reconnect with us directly so we can address this constructively.

Payability is committed to transparency, fairness, and supporting our customers, and we stand by the integrity of our processes.

Avaliado com 5 de um total de 5 estrelas

Ryan was great

Ryan was great, followed up consistently throughout the process and was able to answer all of my questions. Payability will be a great fit for our business!

17 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unlawful Delay in UCC Termination

I paid off the advance in full, but two years later the UCC filing still hasn’t been removed. Keeping a satisfied UCC in place this long should be a crime.

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Slimy Sales Tactics

I was cold called by a Payability sales rep trying to get our business. After some basic questions, it became apparent he was lying to me as he was trying to lead me to believe he was already working with our developers to get set up. Shame on Amazon for giving our info to Payability in the first place and shame on their sales team for their dishonest practices. I'm out.

23 de maio de 2025
Avaliação não solicitada
logotipo da Payability

Resposta da Payability

Hi GG,
This is Megan Nelson, Director of Customer Experience at Payability. I’m very sorry to hear about your experience and appreciate you taking the time to share it.

To clarify, Payability is fully integrated with Amazon and is a certified Payment Service Provider Program (PSPP) partner. Our core functionality, which advances your Amazon sales early, is already built and functional. I apologize if this was misrepresented on your call.

We’ve built our business on trust and transparency, and what you described does not reflect the standards we hold ourselves to. I would really appreciate the opportunity to look into this further—if you're willing, please reach out to me directly at megann@payability.com and I can do a deeper dive.

Best,
Megan Nelson
Director of Customer Experience

Avaliado com 5 de um total de 5 estrelas

Payability has been great for me for…

Payability has been great for me for the time I have used it? this is not a robot or any paid reviewer! I seen all the stuff online that people say that payability is a bad company but actually in realitry they are great I have been able to scale to new heights since using payabilty and I wouldnt be in this situation with out them! Big Shout out to Megan and Chris they are great people and will take good care of you! I recommeded a friend and now he uses it and is sky rocketing as well. dont trust those old reviews and comments. trust these people.

14 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Stars

5 Stars – Excellent Service and Fast Setup!

I had a great experience getting started with Payability. Christopher Ortiz was incredibly helpful throughout the entire setup process—he made everything quick and hassle-free. He responded to my questions and requests right away, which made me feel confident and supported from the beginning.

If you're looking for fast access to your funds and outstanding customer service, I highly recommend Payability. Big thanks to Christopher for making the onboarding experience smooth and efficient!

14 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best onboarding experience ever!

This has got to be the best onboarding that I've ever experienced, while running my business. The representative was responsive. I got a referral from a friend and he replied as soon as he was available, and we have not stopped being in contact from pre-onboarding until I was onboarded and my account was all set up. He answered every questions and I even feel as though we were communicating on the weekend while I was traveling. Had an excellent experience and I would recommend this company to everyone.

18 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Chris was my agent he was prompt, professional, and assisted every step of the way. Chris provided a pleasant atmosphere and provided excellent customer service. I highly recommend Payability for your Business needs.

8 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Deceptive, lies, scam... The whole trifecta

Received a cold call from them on 3/21 at 1pm pacific. The guy lies and says he's calling from "Amazon Store". I said who? He THEN tells the truth and says he's calling from Payability. I immediately said remove my number. He continues to give his pitch. I repeated to remove my number. He still continues to ignore what I said. Then I got mean, and he retorts with "I'm sorry, it's just that usually businesses prefer to get paid earlier for free".... I said great, don't care, REMOVE MY NUMBER. FYI, this service is NOT free. This is a lie. If he would've just respected my wish to remove my number the FIRST time I asked I wouldn't be here writing this review. Might wanna rethink your strategy.

21 de março de 2025
Avaliação não solicitada
logotipo da Payability

Resposta da Payability

Hi Stephanie,

I’m truly sorry to hear about your experience, and I want to personally thank you for bringing it to our attention. This is not the kind of interaction we strive for at Payability, and I want to assure you that we’re taking it very seriously. Your request to have your number removed should have been respected immediately—no exceptions.

I also want to clarify that our Free Access product is, in fact, completely free. It’s designed to help eligible Amazon sellers get their payouts daily, with no cost or fees involved. We’re proud to offer this service to support growing businesses with their cash flow.

That said, we understand how important respectful communication is, especially during an unexpected call. We will take the necessary steps to ensure this doesn’t happen again.

If you're open to it, I’d really appreciate the opportunity to speak further and make things right. Please don’t hesitate to reach out directly at Megann@payabiliry.com

Thank you again for your honest feedback—it helps us continue to improve.

Best,
Megan
Director of Customer Experience
Payability

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience with…

I had an excellent experience with Chris during my application process for Payability. From the start, he was extremely efficient, always responding quickly to my questions and guiding the entire process with clarity and professionalism. He was also very willing to help, ensuring that everything went as smoothly as possible. His communication was outstanding, making the whole process much easier and faster. I highly recommend his assistance without hesitation!

16 de março de 2025
Avaliação não solicitada

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