Payactiv Inc. Avaliações 2.040

O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Absolutely terrible. I switched employers and had to jump through multiple hoops. It was finally sorted after a month, or so I thought. I went to transfer money and was charged the service fee, but th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

As overwhelming and as many times I had to do Chats for month. There are 2 wonderful Agents that assisted me 10 Stars to Rita (Forgot her last name initial) and Brent T. They went above and beyond. Ha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Kyle was super helpful and knowledgeable. Helped me directly and efficiently to getting logged in to my account and I couldn't be more thankful. Very professional and courteous, all of my needs are ta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I spoke with Felix this afternoon and he went way above and beyond trying to help me get set up and answer all my questions until I had everything figured out. Told me he would stay on the phone as lo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço B2B

Escrito pela empresa

Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Daniela Ariel was wonderful

Daniela Ariel was wonderful! She took care of my needs immediately.

17 de novembro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Shane, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.

Avaliado com 5 de um total de 5 estrelas

Daniela Ariel

Daniela Ariel , Your Excellent Customer Service Professional was just that ,
PROFESSIONAL !!! 👍👍👍

My Difficulties in understanding a “Pending Transaction” that I cancelled the same day I made the misunderstood purchase amount ..
… as it remained “pending” on my Card Ap a week later … Daniela is Efficient , Understanding , a Great Listener and has an Excellent Ability in Clearly Communicating …

I gave Daniela 20 STARS and mentioned that “ She Could Go Home Early” !!! 20 Stars are Sustained , but I’m certain she was required to continue her Excellent Work thru Assisting other Customers thru Her Kind Communication Skills …

Sincerely … Donald Saucier , a Very Satisfied Card Customer !!!

11 de novembro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Donald, thank you for your feedback. Our team is always working hard to continuously improve our product for your better experience. Have a blessed day ahead.

Avaliado com 5 de um total de 5 estrelas

Zach Larson was VERY helpful

Zach Larson was VERY helpful! Much appreciated!

8 de novembro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Bobby, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.

Avaliado com 5 de um total de 5 estrelas

Fredrick Chester was amazing...After…

Fredrick Chester was amazing...After multiple times of trying to access my account, he was able to slow down and walk me thru what needed to be done... Nobody else could or able to help. One person sent my claim to IT . Wasn't an IT problem it was taking the time to help.

7 de novembro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Adrienne, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)

Avaliado com 5 de um total de 5 estrelas

Brent T has made life easy thanks man!

7 de novembro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Celly, thank you so much for your encouraging star ratings. If there is anything we can do for you, just let us know at support@payactiv.com. Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Brent was very quick and helpful

Brent was very quick and helpful. Non confrontational and assisted to every request.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Tom, It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thanks for your feedback.

Avaliado com 5 de um total de 5 estrelas

Waller Lee was awesome

Waller Lee was awesome! He helped to answer every one of my questions! Professional, courteous and very knowledgeable! Very friendly guy!

28 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.

Avaliado com 5 de um total de 5 estrelas

Zach Larson was very helpful and very…

Zach Larson was very helpful and very sufficient. He was wander full.

18 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Kina, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!

Avaliado com 5 de um total de 5 estrelas

ROSE WAS AMAZINGGGGGG !!!!!!!!!!!!!

ROSE WAS AMAZINGGGGGG !!!!!!!!!!!!!! THANK YOU ROSE SOOOOOO MUCH YOU NEED A PAY RAISE ASAP . ROSE DID WHAT 30 PPL I TALKED TO COULD NOT DO SHE WAS PATIENT WITH ME SHE UNDERSTOOD ME SHE GOT ME MY MONEY !!!! SHOUT OUT TO ABBY AS WELL YOU TWO LADIES ARE A BLESSING

17 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi ShaDominique, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)

Avaliado com 5 de um total de 5 estrelas

Waller Lee was my service provider this…

Waller Lee was my service provider this morning . In less than 5 minutes he fixed the problem. Thank you again sincerely.

17 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Allison, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!

Avaliado com 5 de um total de 5 estrelas

I haven't been able to access my funds…

I haven't been able to access my funds and Emory L helped me with in 10Min and im so grateful and appreciative of the help Emory gave me I wish I can give 10 stars for the quick help

15 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Tameka, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.

Avaliado com 4 de um total de 5 estrelas

Valarie shaw was awesome at costumer…

Valarie shaw was awesome at costumer service, when there was a problem that she herself couldnt solve she talked to her team and found a solution for me. Went above and beyond to help me. Was very patient with me even when i was being inpatient and grumpy myself.

14 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Lukas, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)

Avaliado com 5 de um total de 5 estrelas

Valarie Shaw excellent service

I have been in a battle for two weeks trying to get my account worked out and funds transferred . It’s been such a headache to deal with but Valarie Shaw helped me in no time. She listened to my concerns and handled everything with upmost satisfaction. When I first called in I was not thrilled but after speaking with her I was put at so much ease with everything handled immediately. Thank you again for your help!

13 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Jessica, thank you so much for your encouraging star ratings. If there is anything we can do for you, just let us know at support@payactiv.com. Have a wonderful day!

Avaliado com 5 de um total de 5 estrelas

Zach Larson was the representative who…

Zach Larson was the representative who assisted me. He was patient, calm and used a calm professional voice and manner of helping me with my issue which made the whole process very smooth. Thank you!

12 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Jessica, we are always looking to improve the experience for our users, and really appreciate the feedback.

Avaliado com 5 de um total de 5 estrelas

Derek Williams was the only one who…

Derek Williams was the only one who could solve my problem and took the time to do so

9 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Patricia, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)

Avaliado com 5 de um total de 5 estrelas

A huge thank you to Zack Larson he…

A huge thank you to Zack Larson he helped me went the extra mile to fix the situation.. I kept getting rude people who didn’t want to help thru the chat and he fixed a simple issue

11 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com, if you have any suggestions. We would love to hear from you. Have a blessed day.

Avaliado com 5 de um total de 5 estrelas

EMOry is the best chat agent.

Emory is the best chat agent.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Michael, It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thanks for your feedback.

Avaliado com 5 de um total de 5 estrelas

Thank you for Sam Will,

Thank you for Sam Will,
Excellent customer service. I tried all last year to a get a new card because I never used it. Sam guided me away to get the money by loading to my atm card. Thank you Sam

4 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Wanda, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)

Avaliado com 5 de um total de 5 estrelas

She was amazing her voice was beautiful…

She was amazing her voice was beautiful she sounded like a goddess helping me she was very calm and respectful if i could tip her I would she was amazing !!!!

3 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Curtaveous, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!

Avaliado com 5 de um total de 5 estrelas

The best always comes through

The best always comes through

2 de outubro de 2025
Avaliação não solicitada
logotipo da Payactiv Inc.

Resposta da Payactiv Inc.

Hi Damion, It is delightful to hear such positive words, and it’s always a pleasure to serve our users. Thanks for your feedback.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais