Absolutely terrible. I switched employers and had to jump through multiple hoops. It was finally sorted after a month, or so I thought. I went to transfer money and was charged the service fee, but th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Absolutely terrible. I switched employers and had to jump through multiple hoops. It was finally sorted after a month, or so I thought. I went to transfer money and was charged the service fee, but th... Ver mais
A empresa respondeu
As overwhelming and as many times I had to do Chats for month. There are 2 wonderful Agents that assisted me 10 Stars to Rita (Forgot her last name initial) and Brent T. They went above and beyond. Ha... Ver mais
A empresa respondeu
Kyle was super helpful and knowledgeable. Helped me directly and efficiently to getting logged in to my account and I couldn't be more thankful. Very professional and courteous, all of my needs are ta... Ver mais
A empresa respondeu
I spoke with Felix this afternoon and he went way above and beyond trying to help me get set up and answer all my questions until I had everything figured out. Told me he would stay on the phone as lo... Ver mais
A empresa respondeu
Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.
Stevens Creek Boulevard 4880, 95129, San Jose, Estados Unidos
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Daniela Ariel was wonderful! She took care of my needs immediately.

Resposta da Payactiv Inc.
Daniela Ariel , Your Excellent Customer Service Professional was just that ,
PROFESSIONAL !!! 👍👍👍
My Difficulties in understanding a “Pending Transaction” that I cancelled the same day I made the misunderstood purchase amount ..
… as it remained “pending” on my Card Ap a week later … Daniela is Efficient , Understanding , a Great Listener and has an Excellent Ability in Clearly Communicating …
I gave Daniela 20 STARS and mentioned that “ She Could Go Home Early” !!! 20 Stars are Sustained , but I’m certain she was required to continue her Excellent Work thru Assisting other Customers thru Her Kind Communication Skills …
Sincerely … Donald Saucier , a Very Satisfied Card Customer !!!

Resposta da Payactiv Inc.
Zach Larson was VERY helpful! Much appreciated!

Resposta da Payactiv Inc.
Fredrick Chester was amazing...After multiple times of trying to access my account, he was able to slow down and walk me thru what needed to be done... Nobody else could or able to help. One person sent my claim to IT . Wasn't an IT problem it was taking the time to help.

Resposta da Payactiv Inc.

Resposta da Payactiv Inc.
Brent was very quick and helpful. Non confrontational and assisted to every request.

Resposta da Payactiv Inc.
Waller Lee was awesome! He helped to answer every one of my questions! Professional, courteous and very knowledgeable! Very friendly guy!

Resposta da Payactiv Inc.
Zach Larson was very helpful and very sufficient. He was wander full.

Resposta da Payactiv Inc.
ROSE WAS AMAZINGGGGGG !!!!!!!!!!!!!! THANK YOU ROSE SOOOOOO MUCH YOU NEED A PAY RAISE ASAP . ROSE DID WHAT 30 PPL I TALKED TO COULD NOT DO SHE WAS PATIENT WITH ME SHE UNDERSTOOD ME SHE GOT ME MY MONEY !!!! SHOUT OUT TO ABBY AS WELL YOU TWO LADIES ARE A BLESSING

Resposta da Payactiv Inc.
Waller Lee was my service provider this morning . In less than 5 minutes he fixed the problem. Thank you again sincerely.

Resposta da Payactiv Inc.
I haven't been able to access my funds and Emory L helped me with in 10Min and im so grateful and appreciative of the help Emory gave me I wish I can give 10 stars for the quick help

Resposta da Payactiv Inc.
Valarie shaw was awesome at costumer service, when there was a problem that she herself couldnt solve she talked to her team and found a solution for me. Went above and beyond to help me. Was very patient with me even when i was being inpatient and grumpy myself.

Resposta da Payactiv Inc.
I have been in a battle for two weeks trying to get my account worked out and funds transferred . It’s been such a headache to deal with but Valarie Shaw helped me in no time. She listened to my concerns and handled everything with upmost satisfaction. When I first called in I was not thrilled but after speaking with her I was put at so much ease with everything handled immediately. Thank you again for your help!

Resposta da Payactiv Inc.
Zach Larson was the representative who assisted me. He was patient, calm and used a calm professional voice and manner of helping me with my issue which made the whole process very smooth. Thank you!

Resposta da Payactiv Inc.
Derek Williams was the only one who could solve my problem and took the time to do so

Resposta da Payactiv Inc.
A huge thank you to Zack Larson he helped me went the extra mile to fix the situation.. I kept getting rude people who didn’t want to help thru the chat and he fixed a simple issue

Resposta da Payactiv Inc.
Emory is the best chat agent.

Resposta da Payactiv Inc.
Thank you for Sam Will,
Excellent customer service. I tried all last year to a get a new card because I never used it. Sam guided me away to get the money by loading to my atm card. Thank you Sam

Resposta da Payactiv Inc.
She was amazing her voice was beautiful she sounded like a goddess helping me she was very calm and respectful if i could tip her I would she was amazing !!!!

Resposta da Payactiv Inc.
The best always comes through

Resposta da Payactiv Inc.
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