Paymentsense Avaliações 

7.638
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chantelle was most helpful. She understood our issue instantly and was able to give, in a very patient manner, very clear and precise instructions of how to get our system corrected. She then... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Darren was incredibly helpful with a technical issue on the card machine today. The instructions he relayed over the phone were clear and precise. He then noted issues with billing and rectified thos... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Processamento de cartões
  2. Serviço de pagamento

Informação fornecida por fontes externas variadas

We’re all about loving what you do. It’s why we all got into business, right? And our passion is helping small businesses take card payments. It’s our thing. So we’re shaking up the industry. Throwing out the rule book. Taking on the big banks. All to help business owners like you get paid, for less.

Paymentsense

Escrito pela empresa

Normal business hours? Never heard of them.
We started Paymentsense because we didn’t think the banks were doing enough for businesses like yours. Paymentsense was built to give you a better service and a little peace of mind. We use the latest technology to make sure you never miss a beat. Our 24/7 UK call centres are powered by real people who have the answers you need. And because even the best tech can go wrong occasionally, we’ll send a new card machine next day if you need one. You can bank on it.
Hello card machine. Meet till.
Your card machine and till don’t need to be strangers. Connect™, our clever cloud-based technology, creates a secure link between your card machine and point-of-sale system. This hi-tech love affair is called integrated payments and until we came along, it was out of the reach of all but the biggest companies. Connect allows for quicker, smarter payments. And the best bit… it comes at no extra cost.
Going fast. It’s kind of our thing.
You’re not in business until the register is ringing, so the last thing you want is to be kept waiting. At Paymentsense, we know time is money, so we’ll get you up and running quicker than anyone else. Sign up online and you could be taking payments within three days (and online payments in 24 hours). Your card machine works right out of the box and if you need any help, just give us a ring. We’ll pick up quick-smart. Because business can’t wait.
Strength in numbers
Since the first mammoth hunt, we humans have done better when we club together. It’s the same with your business and Paymentsense. Unlike the competition, we’re not a bank. What we are is the collective bargaining power of all our wonderful customers, shouting in unison for a better deal. We use that clout to negotiate cheaper rates and pass the savings on to you. And with over 70,000 SMEs (and counting) on board turning over £10 billion a year, we’re just getting started.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(7.638)

10 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Lovely service

Lovely service and super helpful too! Thank you :)

12 de junho de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Emma, thank you for the fabulous five-star review! It's wonderful to hear about the helpful service you have received!

Avaliado com 5 de um total de 5 estrelas

excellent service from Darren,

excellent service from Darren,

Very patient & tolerant

12 de junho de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Hannah, thanks for your five-star feedback! It's great to hear about the excellent service you've received from Darren. Thanks for choosing Paymentsense!

Avaliado com 5 de um total de 5 estrelas

Darren saved the day

After a rocky start in set up I spoke to Darren who sorted everything out quickly and efficiently, with great professionalism and a genuine sympathetic ear , definitely an asset to Payment sense

12 de junho de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Lisa, thank you for the wonderful five-star review! We are so pleased to hear about Darren's brilliant support in getting you sorted!

Avaliado com 5 de um total de 5 estrelas

I'm so impressed with the recent…

I'm so impressed with the recent changes to Customer care at Paymentsense. For the last few months, the staff have been exceptionally helpful, friendly and upbeat in their proactive approach to managing my account, assisting me with billing and terminal advice, plus ensuring I am on the most affordable deal.

I'll be brutally honest and say they have come a long way since I joined them at least eight years ago. I believe there was some misrepresentation when I was sold my original five-year contract, which was too expensive to buy my way out of; hence, I stuck with them. Unfortunately, I was often overcharged, and trying to resolve the issues was very time-consuming. The care team was just rude.

I'm very happy to see such a huge turnaround in services, and the staff are lovely. Thank you to Steph, Amy and Damien, in particular, for your recent support. This is exactly how it should be done! Your attitude and level of assistance are all outstanding THANK YOU!

10 de junho de 2024
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Resposta da Paymentsense

Hi, thank you so much for your wonderful five-star review! We are so happy to hear that you have received such helpful, friendly and upbeat support! Thank you for choosing Paymentsense!

Avaliado com 5 de um total de 5 estrelas

I had a small problem with my Terminal…

I had a small problem with my Terminal and was put through to Trinity. She was amazing, so patient and helpful and talked me through the entire process and had me back up and running within the hour. People are quick to criticize these days but not as quick to offer praise. Praise should be applied here because Trinity was outstanding. Many thanks.

11 de junho de 2024
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Resposta da Paymentsense

Hi Vincent, thank you so much for your five-star feedback! We are so happy to hear that Trinity provided such outstanding support!

Avaliado com 5 de um total de 5 estrelas

Annaliese went above and beyond to get…

Annaliese went above and beyond to get the queries cleared and was very helpful.

6 de junho de 2024
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Resposta da Paymentsense

Hi Michelle, thanks for the lovely five-star review! It's great to hear about Annaliese's amazing support!

Avaliado com 5 de um total de 5 estrelas

Great help!!

9 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Jo, thank you for your five-star feedback! We are so happy to hear you have received such helpful support!

Avaliado com 5 de um total de 5 estrelas

Customers service NO PAIEMENT SENCE are…

Customers service NO PAIEMENT SENCE are very lucky to have a man who care take time but most of all get the job done.
Im à Customers for long time with them and was thinking to leave after some issue BUT THE SERVICE, WELCOME AND MANERS OF DARREN WHERE EXEPTIONEL. THANKS YOU

6 de junho de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Thank you for the brilliant five-star review! It is amazing to hear about Darren's superb support. Thanks for choosing Paymenstense!

Avaliado com 5 de um total de 5 estrelas

So happy with the service

So happy with the service

6 de junho de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Nairman, thank you for your fantastic five-star review! It is great to hear you are so happy with our service! Thank you for choosing Paymentsense!

Avaliado com 5 de um total de 5 estrelas

VERY HELPFUL

3 de junho de 2024
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Resposta da Paymentsense

Hi Mukesh, thank you for your five-star feedback! It is wonderful to hear you have received such a help service! Thank you for choosing Paymentsense!

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service Employee

Spoke to someone who knew exactly what they were doing, and who was extremely helpful, polite and understanding. I wasn’t made to feel like an idiot and Dawn took me through everything step by step, making it very easy to do.

30 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Paul, thank you so much for your fantastic feedback. It is lovely to hear you received such helpful and understanding support!

Avaliado com 5 de um total de 5 estrelas

I found Trinity very helpful and…

I found Trinity very helpful and pleasant

24 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Valerie, thank you for the lovely five-star feedback! It's great to hear about Trinity's wonderful support!

Avaliado com 5 de um total de 5 estrelas

Successful result

We had a breakdown on one of our card readers, I rang thinking I would be on hold for ages and struggle to get sorted but Shauna answered quickly and had excellent technical knowledge of the product. The end result being an upgrade to replace the faulty unit and to upgrade all the other machines too! Very satisfied.

29 de maio de 2024
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Resposta da Paymentsense

Hi Dave, thank you for your five-star review! It is great that Shauna provided such knowledgeable service and that you were very satisfied with the resolution!

Avaliado com 5 de um total de 5 estrelas

Very polite and thorough..

Very polite, patient and thorough customer advisor. Got back to me as promised. Well done and thank you.

29 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Shafeeq, thank you for your five-star feedback! It is wonderful to hear you have received such a polite and thorough service. Thank you for choosing Paymentsense!

Avaliado com 5 de um total de 5 estrelas

Problem Solved

My problem was solved quickly and expertly.

24 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi John, thanks for your five-star feedback! It's great to hear your problem was resolved quickly and expertly. Thanks for choosing Paymenstense!

Avaliado com 5 de um total de 5 estrelas

Darren was very helpful

Darren was very helpful, thorough and knowledgeable as he helped me resolve set up our terminal. Thank you Darren

23 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Thank you so much for your five-star review. It is great to hear that Darren provided such an efficient and knowledgeable service. Thank you for choosing Paymentsense!

Avaliado com 5 de um total de 5 estrelas

darren is a superb asset to your…

darren is a superb asset to your company
His manner is excellent and his knowledge perfect.
very helpful and understanding in the way he explains to you the procedures needed to correct your problem.

23 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Tony, thank you for the lovely five-star review! It is brilliant to hear about Darren's super support!

Avaliado com 5 de um total de 5 estrelas

PAYMENTSENSE =superb service and rates

We have used payment sense in our buisness for many years and have no intention of leaving them. The rates are excellent and service second to none.

23 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi, thank you for your five-star feedback. We are so happy to hear you are finding our service competitive and second to none!

Avaliado com 5 de um total de 5 estrelas

Customer Service is honestly faultless

Customer Service is honestly faultless, very impressive. No complains about anything else either. Lottie was very helpful with my issues today

23 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Stephen, thank you so much for your five-star review. It is wonderful that Lotte provided such a helpful and faultless service!

Avaliado com 4 de um total de 5 estrelas

Olivia Dick…

Olivia Dick was more helpful and productive in 15 minutes then her other colleagues at payments sense who took 8 weeks to solve a issue for the business
Appreciated

22 de maio de 2024
logotipo da Paymentsense

Resposta da Paymentsense

Hi Theo, thank you for the positive review! It's lovely to hear about Olivia's brilliant support!

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