Update: Der Customer Service hat sich gemeldet und das Problem sensationell schnell und perfekt gelöst. Wirklich sehr tolle Lösung. Der Ring ist absolut perfekt. Danke! Endlose Lieferzeit.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This review is about my second purchase from PearlsOnly, where I purchased two pearl bracelets, white and black (to match black pearl necklace as first purchase), together with a black pearl ring. I... Ver mais
Ordered 12/12/25, notification from Parcelforce that they are expecting the item for next day delivery on 16/12. Still no sign on 23/12. As others have said - seem to pretend to be local with fast d... Ver mais
A empresa respondeu
My first experience was not good, probably because of lack of information and suspicion after reading some of the reviews.I couldnt an track as item hadnt arrived at Post Office plus a few other issu... Ver mais
Detalhes da empresa
Escrito pela empresa
About PearlsOnly PearlsOnly is a trusted online destination for high-quality pearl jewellery at exceptional value. We specialize in freshwater and Akoya pearl necklaces, earrings, bracelets, and rings, crafted for timeless elegance. By working directly with pearl producers, we offer genuine pearls without traditional retail markups—so you get luxury quality at a fair price. We stand behind every order with a 90-day free return and full refund guarantee. Elegant. Affordable. Risk-free. That’s the PearlsOnly promise
Informações de contato
1321 Upland Dr. #1300, 77043, Houston, Estados Unidos
- 1-800-580-9537
- customercare@pearlsonly.com
- www.pearlsonly.com
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have used PearlsOnly a few times now…
I have used PearlsOnly a few times now to purchase gifts for my wife as she loves Pearls. I have been very pleased with all of the Pearls I have purchased. The web site is easy to navigate and I have found it is safe and secure when making payments. I have been updated by email on my orders progress, and all purchases are tracked when posted and a signature is required upon delivery. Overall I have been extremely satisfied with PearlsOnly.
Much room for improvement with this company
Update: I did actually recommend this store to my mother as she admired the purchase I made. I don't have issues recommending Pearls Only for smaller purchases and when the customer is accurately informed about what they are receiving.
I will be as logical as I can for this review. There is much room for improvement with this company.
The good:
1) Ordering process was quick and easy.
2) The box and pouch are decent quality and are attractive.
3) The item was packed safely.
4) The pearls are the correct rating for quality (AAA) (Not with regards to the shape though). I have taken the CPAA course.
5) The pearls are pretty but nothing and I mean nothing like how they look on the website.
Room for improvement: 1) the pearls looked nothing like the photo. Firstly they came as very very light lavender compared to the photo images. Secondly, they were OVAL (pretty much almost potato shaped). Both the description and image on the website describes them as round.
2) Delivery: Canada post.... the item was dropped in a community post box outside in the -10 celsius temperatures. I would not liked to have invested in an expensive item and have it treated this way. The website states that the necklace ships in 12hrs. I waited 3 days for a shipping status. The item was packaged well for having been put in the postal system.
3) Customer service: When I called to ask customer service whether I received a mistake due to the shape and colour, the person looked at my order and said they shipped what was advertised on the website. I wanted to talk to someone who knew the products to see if they do sell the pearls round and a bit deeper in colour and if so I would have been happy to exchange it. However, the individual did not seem very vested in the process.
I cannot recommend Pearls Only to my peers for the above reasons. However, I have decided to keep the pearls as they are pretty, were at a decent price and I am a sucker for misfit things. My husband thought they looked nice for the price as well.
PearlsOnly
Purchased 6.5-7.0mm Black Akoya Round Pearl Stud Earrings online from PearlsOnly. Fast delivery with no issues. My wife was delighted with the card, the gift wrapping and especially the pearl earrings. Loved the colour and size. Good value as well. Excellent hassle free service. I would definitely recommend PearlsOnly. Very happy with the purchase.”
Just received my order
Just received my order - very pleased with the pearl earrings.
Have made previous orders with this Pearl company & have always had good service
extremely efficient & excellent value
Great experience
Great experience. Beautiful pink pearl necklace. Great quality, can be used dressed up or casual. Love it.
I have used pearls only for about 6…
I have used pearls only for about 6 years they have some beautiful pearls
They are very quick with delivery and the prices are reasonable
Gift for bride as welcome to family.
I bought the pearls as a wedding gift for my daughter in law. She loved them & especially the colour and even sizing. She said she'd keep them forever & ever. I was impressed with the service I received and how they were packaged. The best experience and an ideal gift to welcome a new member of our family. Thank you PearlsOnly for this excellent product. The pearls were spectacular and incredible value for money. Very happy with purchase and daughter in law was over the moon!
The service was excellent
The service was excellent, as was the product bought.
Love the lavender AAAA quality set in white gold studs
I have bought 3 pairs of fresh water pearls from PearlOnly, first pair was for my son’s wedding. Very happy with these, they were the larger pearl stud and paired beautifully with my dress. I decided to purchase another 2 pairs, this time in lavender and 1 was large size and the other in a smaller size 7-8mm in AAAA quality in Lavender set in white gold, just love these, they are great for work or weekends and love the shine. Very quick delivery, can highly recommend.
Good value for money
I brought a pair of Tahiti pearl earrings five years ago and the quality was good and still going well. I recently had purchased a pair of Colleen Earrings, the size is slightly than I thought, but quality wise, still very excellent. So I decided to get my dream purple fresh water pear bracelet, the color is less purple than the image, but still beautiful and it also changes color under different lights. I really enjoy wearing it! Good value for money, too.
Heirloom pieces- Thankyou Pearl's Only!
I purchased a pendant and earrings for my daughter for her wedding and they are exquisite! Absolutely high quality, stunning Heirloom pieces. Her little girls also wore small pale pink pearl studs from Pearls Only as flower girls - so very gorgeous! I am so grateful to PearlsOnly as I was able to afford these to gift to my daughter and her daughters... so much so, that I even got to wear Black Pearls - yes.. also from Pearls Only to the wedding too!
They send me empty parcel
They send me empty parcel. I paid 400€ and box was empty. SCAMERS, I already dispute and have to visit police maybe.
Purchased earrings in jersey
Purchased earrings in jersey, not cheap, never wore them as unable to actually get through my ears, have been in the box since until I went to try again, the gold has turned a peculiar blue colour, emailed Just pearls and guess what never heard back!!!!! Don’t buy anything if that’s the sort of customer service you can expect, waste of money,
I bought beautiful earrings to wear for…
I bought beautiful earrings to wear for my 60th birthday
Necklace Earrings and Bracelet Set
Bought a set (necklace, earrings and bracelet) for my sons wedding. They arrived in good time and are absolutely beautiful and excellent qualty!! Will be purchasing a ring to match asap :)
Incredible value for money!
First of all I couldn't believe the price! I was apprehensive about buying the bracelet as knew I'd seen similar ones in various jewellers for so much more, but when my beautiful pearl bracelet arrived, I couldn't have been more delighted! It is gorgeous!
I purchased my pearls for my daughters wedding
I purchased my pearls for my daughters wedding 18 months ago a bracelet and necklace I was super pleased with them . I have worn these about 4 times once for the wedding and 3 times to dinner they have never be worn no more than an hr or two each time and goes straight back into the box . Upon wearing the pearls to dinner at a winery last week the bracelet fell off my wrist . Upon examining it the little metal crash that hooks round has completely snapped off . I wrote and asked them what could they do to help me and their reply was pay $45 to get it mended, as it’s out of warranty. I am refusing to pay this as I have only worn it 4 times and it shouldn’t just snap after 4 times . Yes I understand my warranty is over but come on . it’s not something I would wear everyday just special occasions . I said maybe it’s an inferior weakness in the bend of the metal clasp and they should look at a better clasp because this should not happy . Dress jewelry from the dollar store lasts longer . Like I said no complaints about the actual pearls they r beautiful but the clasp should last longer that wearing it 4 times . I was going to get a matching ring but I am thinking twice about ordering from you again .
Can't fault Pearls Only
I have made several purchases from pearls only. The quality of these fresh water pearls are all graded and sizes given with each listing.
The range of pearls and styles are extensive.
The prices are fantastic and range from under $100 to over $25000. Certificates are provided for insurance purposes.
Good value and Looked Very Good
Pleased with the purchase Was good value and looked pretty. Bought it as a present and no doubt she will love it.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








