Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure e... Ver mais
A empresa respondeu
I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... Ver mais
A empresa respondeu
Quotation received for a renewal wasn't upheld when I renewed online. I was charged £20 more! The premium seems expensive for a small, 2 bed house. I've had to insure only my very best bikes for wh... Ver mais
A empresa respondeu
Detalhes da empresa
- Seguradora de Bicicletas
- também em
- Agência de seguros domiciliares
- Corretora de seguros
- Seguradora de Esportes
- Seguradora de Viagem
Sobre Pedal Cover
Escrito pela empresa
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Informações de contato
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, Reino Unido
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4,5
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Medical insurance for a cycle race abroad
They were able to provide medical insurance for a cycle race abroad, which my normal travel insurance doesn't cover. However, since I didn't crash during the race and therefore didn't need to make a claim I cannot comment on how efficient they would have been or how good the cover actually was. But at least I was covered!
26 de agosto de 2024
Resposta da Pedal Cover
Hi Kate, thank you for taking the time to leave us a review. Hopefully you never need to make a claim, but if you do we will certainly do everything we can to make the process as smooth as possible. Glad that you are happy with the service so far. Team Pedal Cover
Great for my E Bike
Ive tended to use Your services for a few years now.Its extremely great service easy to use...and in the event of a claim.. they are behind customer's.
1 de setembro de 2024
Resposta da Pedal Cover
Hi Anthony, Thanks so much for the review and for your continued support - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
Very good phone opperative
27 de agosto de 2024
Resposta da Pedal Cover
Hi Steve, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service. Stay safe, Team Pedal Cover
Excellent staff
Excellent staff . Very clear and helpful in getting me the best insurance for my situation
20 de agosto de 2024
Resposta da Pedal Cover
Hi Andrew, Thanks for taking the time to leave us a review, always happy to assist. Stay safe, Team Pedal Cover
Resposta da Pedal Cover
Hi Robert, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Resposta da Pedal Cover
Hi Kenneth, Thanks for taking the time to leave us a review. Glad you are happy with the user experience and the cover. Happy Riding, Team Pedal Cover
Exact cover at a great price
Have only purchased the insurance to cover a DH riding trip. The use of the site and also customer service are without fault. Easy to use and friendly. Policy tells you exactly what sports are covered and very clearly which is a great help when buying this kind of travel insurance.
Great price compared to some companies out there. Hope I don’t have to use it!
21 de agosto de 2024
Resposta da Pedal Cover
Hi, Thanks for leaving us a review. Glad that you found the whole process without fault and at a good price too! Enjoy your trip and stay safe, Team Pedal Cover
Quick and easy
The process from getting a quote to was quick and easy. The policy is worded in non-complex terms.
The quote itself, for the cover provided, offers good value for me.
13 de agosto de 2024
Resposta da Pedal Cover
Hi, Thanks for taking the time to leave us a review and glad that you had an all round great experience! Stay safe and Happy Cycling, Team Pedal Cover
No problem to set up
No problem to set up. I had a query just after I paid. The woman I spoke to was lovely and very helpful
16 de agosto de 2024
Resposta da Pedal Cover
Hi Kevin, Thanks for taking the time to leave us a review. Looks like you spoke to Andrea so I have passed your feedback to her line manager. Stay safe, Team Pedal Cover
Great communication
Great communication, really understand the requirements of cyclists
9 de agosto de 2024
Resposta da Pedal Cover
Hi Chris, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the cover and service. Stay safe, Team Pedal Cover
Great price for combined ebike + home &…
Great price for combined ebike + home & contents cover. Helpful & friendly people on the phone.
4 de agosto de 2024
Resposta da Pedal Cover
Hi Tony, Thanks for taking the time to leave us a review and glad that you had an all round great experience! Stay safe and Happy Cycling, Team Pedal Cover
Had a renewal for £1317
Had a renewal for £1317. Went on line and got a quote for £442. Would have been appreciated if we had been told about this different policy.
1 de agosto de 2024
Resposta da Pedal Cover
Hi Ross. As discussed, the online quote you found was for a very different type of policy than the one you’ve had with us for many years. Therefore, we provided a renewal quote based on the requirements we have previously covered for you, which wouldn't have been covered by the online quote. We're delighted to have you with us for another year and are pleased to offer an alternative product that meets your needs. Stay safe, Team Pedal Cover.
Resposta da Pedal Cover
Hi David, Thanks for taking the time to leave us a review. Glad you are happy with the user experience. Stay safe, Team Pedal Cover
This felt different to your normal…
This felt different to your normal insurance experience. I spoke with the same person each time and I get that understood our strange cycling world.
25 de julho de 2024
Resposta da Pedal Cover
Hi Jonathan, thanks for taking the time to leave us a review, it really means a lot! Looks like you were dealing with Joe, I've passed your feedback onto Joe's line manager. If you need anything further, don't hesitate to ask. Happy Cycling, Team Pedal Cover
Smooth & efficient renewal
Smooth & efficient renewal. Slight price increase on last year
24 de julho de 2024
Resposta da Pedal Cover
Hi Clare, Thanks for the review. We've tried our hardest to keep renewal premiums down as much as possible despite the current market increases and we thank you for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
Good cover for those with eBikes.
23 de julho de 2024
Resposta da Pedal Cover
Hi David,, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the cover for your E-Bike. Stay safe, Team Pedal Cover
Around great service a good premiums
22 de julho de 2024
Resposta da Pedal Cover
Hi Simon, Thanks for taking the time to leave us a review and glad that you felt the service was great. Always happy to answer any questions you may have. Stay safe, Team Pedal Cover
Useless, didn't cover bike where I live despite one of the most secure places
Locked with two gold sold secure locks (150pounds each) to the strongest immovable object, in underground parking garage with 24h concierge, CCTV and residents-only access, in the building I live. E-bike was stolen (locks cut), and even though they cover a "hallway" with residents-only access, and even though there's literally a hallway leading up or the car park, with no additional security, they decide not to cover it.
Complaints procedure was no help either, so I'm now working with a solicitor to take matter to ombudsman. Any reasonable person reading policy detail would agree my situation is covered, company chooses extremely narrow reading to avoid paying out.
10 de julho de 2024
Avaliação não solicitada
Resposta da Pedal Cover
Hello Cristi,
I am sorry to read that you disagree with our claim decision and complaint assessment. We do not agree with your view that an underground carpark could be classified in the same way as a hallway. I can see that our complaint staff have reviewed your case and included all of the details you would need in order to submit your appeal to the Financial Ombudsman service. Yours sincerely, Team Pedal Cover
Excellent service for both bikes and…
Excellent service for both bikes and homes. 😊
23 de julho de 2024
Resposta da Pedal Cover
Hi Mandy, Thanks for taking the time to leave us a review and glad that you felt the service was excellent. Always happy to answer any questions you may have. Stay safe, Team Pedal Cover
Resposta da Pedal Cover
Hi David, thanks for the review, much appreciated! Give us a shout if you need anything further. Happy cycling, Team Pedal Cover
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.