Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Ver mais
A empresa respondeu
Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure e... Ver mais
A empresa respondeu
I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... Ver mais
A empresa respondeu
Quotation received for a renewal wasn't upheld when I renewed online. I was charged £20 more! The premium seems expensive for a small, 2 bed house. I've had to insure only my very best bikes for wh... Ver mais
A empresa respondeu
Escrito pela empresa
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Resposta da Pedal Cover
Good customer service, accdently paid for a whole year rather than monthly and they resolved it and refunded me quickly so i could pay monthly instead

Resposta da Pedal Cover
In the past, I took out house and contents insurance and added my bikes. A cycling friend recommended Pedal Cover as an insurance for bikes where you add your house and contents. I was a little sceptical at first but did my research and even called customer service to check all was correct.
I am pleased to say that the process to take out the cover has been simple and straightforward, and better still, the cost was very competitive.
As with all insurance, I just hope I have no need to test the claims process but from what I have seen (and heard, and read) I am hopeful that, if I need to, this will be equally seamless.

Resposta da Pedal Cover
We wanted to stay with PC as they had assisted us with a claim the underwriters initially rejected.
Our premium had increased a lot when it came to renewal but PC were open about this and also found some margin for compromise, so we were happy to continue with their bike focussed product.

Resposta da Pedal Cover
Quick and easy online. Clear information and simple form. Great customer service on the phone. Good price. What's not to like!

Resposta da Pedal Cover
Competitive pricing, easy snd clear instruction for choosing the level of cover needed.
I have dealt with this company previously and would highly recommend 👌

Resposta da Pedal Cover
So I received this review immediately after taking out the policy, it was hard to judge at that point, now I can give an honest report, especially as I have been left in the unfortunate situation whereby I have needed to act/use the policy.
We purchased EMTB as an upgrade from the standard MTB. We purchased a gold standard lock recommended to us by the customer service agent. Read every document regarding securing the bikes in a shed, so as not to void our insurance, I will add here I am autistic so quite stringent with rules.
Despite 3 locks a 7foot gate and a camera the scrouts seized their opportunity to abscond with bikes and other items whilst we were on holiday.
Naturally contacted police and then insurance, we have answered every question posed to us by the insurance, we have had the house upside down looking for receipts, and even taken up art to show how the bikes were locked together, now after frequent emails asking and responding the line has gone cold. No emails for 10days, they specifically tell you not to chase. To add insult to all this I have to claim separately for the other items stolen. I reported this after a week as they stated they would get someone to contact me, I still haven’t heard. And even after I lodged a claim I haven’t heard.
This whole situation is a farce, I hope someone from the company reads this and acts accordingly because a courtesy email really goes a long way, the whole situation is violating as it is, but they do not make it easy or pleasant.

Resposta da Pedal Cover
As a person of "a certain age" who isn't too conversant with online purchases of any kind, it was nice to be able to have the option to phone with enquiries, rather than go online continuously. The cover was suited exactly to my requirements, but it was nice to know that anyone - from novice to seasoned cylist - could obtain the cover suited to them. Competitively priced; the exclusion clauses / caveats were not as onerous as some of the insurers from whom I sought quotes.

Resposta da Pedal Cover
Good overall price, clear website and good communication. Simple cover plan, other sites wanted lots of info on what type of riding and even what heights we would be reaching. Pedalcover one plan for riding MTB in the alps simple and easy. Great to deal with.

Resposta da Pedal Cover
Super easy quote process and all straight forward.

Resposta da Pedal Cover
I recently had the pleasure of working with Pedal Cover after filing a claim for my bicycle. From start to finish, the entire process was seamless and stress-free. Their team was incredibly helpful, guiding me through every step with clear communication and prompt responses.
What impressed me the most was their genuine concern for my situation. They processed my claim quickly, and the payout was hassle-free, allowing me to get back on the road in no time. It’s rare to find an insurance company that not only meets but exceeds expectations, and PedalCover did just that. I couldn’t be happier with their service and highly recommend them to anyone in need of reliable bicycle insurance.
Thank you for turning a potentially stressful situation into a positive experience

Resposta da Pedal Cover

Resposta da Pedal Cover
Great service, good cover with no silly questions. Does what it says on the tin!

Resposta da Pedal Cover
Were my go to for building, contents & cycle cover. However this year esure beat the renewal by £200 annual cover, can't argue with that. Enhanced building cover value also.

Resposta da Pedal Cover
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