Banner for Pedal Cover

Pedal Cover Avaliações 

1.038
•
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Quotation received for a renewal wasn't upheld when I renewed online. I was charged £20 more! The premium seems expensive for a small, 2 bed house. I've had to insure only my very best bikes for wh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Bicicletas
  2. também em
  3. Agência de seguros domiciliares
  4. Corretora de seguros
  5. Seguradora de Esportes
  6. Seguradora de Viagem

Sobre Pedal Cover

Escrito pela empresa

Pedal Cover provides specialist insurance for cyclists in the UK.

We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.

Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(1.038)

74 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Responsive helpful and informative

Responsive helpful and informative

22 de novembro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi David, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service, accdently paid for a whole year rather than monthly and they resolved it and refunded me quickly so i could pay monthly instead

26 de novembro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service provided. Stay safe, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Novel - Take out bike insurance and add your house and contents

In the past, I took out house and contents insurance and added my bikes. A cycling friend recommended Pedal Cover as an insurance for bikes where you add your house and contents. I was a little sceptical at first but did my research and even called customer service to check all was correct.
I am pleased to say that the process to take out the cover has been simple and straightforward, and better still, the cost was very competitive.
As with all insurance, I just hope I have no need to test the claims process but from what I have seen (and heard, and read) I am hopeful that, if I need to, this will be equally seamless.

19 de novembro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Peter, Thanks for the review! Glad that you found the whole process so positive and the Home & Bike policy so competitively priced. Happy Cycling and stay safe, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Good service deserves loyalty

We wanted to stay with PC as they had assisted us with a claim the underwriters initially rejected.
Our premium had increased a lot when it came to renewal but PC were open about this and also found some margin for compromise, so we were happy to continue with their bike focussed product.

8 de novembro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Andrew, Thanks so much for the review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover

Avaliado com 4 de um total de 5 estrelas

Straightforward

26 de outubro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

What's not to like!

Quick and easy online. Clear information and simple form. Great customer service on the phone. Good price. What's not to like!

21 de outubro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Thanks so much for the fantastic review! We're thrilled to hear you found the process quick and easy – that's exactly what we aim for. Happy cycling, Team Pedal Cover

Avaliado com 4 de um total de 5 estrelas

Easy to use Web site.

19 de outubro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi David, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover

Avaliado com 4 de um total de 5 estrelas

Easy & clear and good value

Easy & clear and good value

18 de outubro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Phil, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Travel Insurance

Competitive pricing, easy snd clear instruction for choosing the level of cover needed.
I have dealt with this company previously and would highly recommend 👌

16 de outubro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Clive, Thanks so much for the review and for your continued support - it truly is appreciated. Stay safe & happy cycling, Team Pedal Cover

Avaliado com 2 de um total de 5 estrelas

Great until you have to claim.

So I received this review immediately after taking out the policy, it was hard to judge at that point, now I can give an honest report, especially as I have been left in the unfortunate situation whereby I have needed to act/use the policy.
We purchased EMTB as an upgrade from the standard MTB. We purchased a gold standard lock recommended to us by the customer service agent. Read every document regarding securing the bikes in a shed, so as not to void our insurance, I will add here I am autistic so quite stringent with rules.
Despite 3 locks a 7foot gate and a camera the scrouts seized their opportunity to abscond with bikes and other items whilst we were on holiday.
Naturally contacted police and then insurance, we have answered every question posed to us by the insurance, we have had the house upside down looking for receipts, and even taken up art to show how the bikes were locked together, now after frequent emails asking and responding the line has gone cold. No emails for 10days, they specifically tell you not to chase. To add insult to all this I have to claim separately for the other items stolen. I reported this after a week as they stated they would get someone to contact me, I still haven’t heard. And even after I lodged a claim I haven’t heard.
This whole situation is a farce, I hope someone from the company reads this and acts accordingly because a courtesy email really goes a long way, the whole situation is violating as it is, but they do not make it easy or pleasant.

22 de junho de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Catherine, I am sorry to read that you feel your claim has not gone as smoothly as you'd have hoped. I can see that our claims team did not receive an email from you which explains the time delay. We apologise for this. I will look into your claim and follow up to ensure everything is in hand. Team pedal Cover.

Avaliado com 5 de um total de 5 estrelas

Flexible, Reasonably Priced Cover for All.

As a person of "a certain age" who isn't too conversant with online purchases of any kind, it was nice to be able to have the option to phone with enquiries, rather than go online continuously. The cover was suited exactly to my requirements, but it was nice to know that anyone - from novice to seasoned cylist - could obtain the cover suited to them. Competitively priced; the exclusion clauses / caveats were not as onerous as some of the insurers from whom I sought quotes.

10 de outubro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Jeff, Thanks for taking the time to leave us a review. Glad you are happy with the service and cover provided. Happy Riding, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Good overall price,clear and simple requirements for cover

Good overall price, clear website and good communication. Simple cover plan, other sites wanted lots of info on what type of riding and even what heights we would be reaching. Pedalcover one plan for riding MTB in the alps simple and easy. Great to deal with.

4 de junho de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Michael, Thank you so much for the glowing review! Enjoy your trip & stay safe, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Great service

18 de setembro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Mark, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service. Stay safe, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Easy Renewal process

Easy to renew.

18 de setembro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi, Thanks for the review! Glad to hear you found the renewal process easy and thank you for your continued support. Stay safe & Happy Cycling, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Super easy quote process and all…

Super easy quote process and all straight forward.

23 de setembro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Damian, Thanks for taking the time to leave us a review. Glad you are happy with the user experience. Happy Riding, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Choose PedalCover!

I recently had the pleasure of working with Pedal Cover after filing a claim for my bicycle. From start to finish, the entire process was seamless and stress-free. Their team was incredibly helpful, guiding me through every step with clear communication and prompt responses.

What impressed me the most was their genuine concern for my situation. They processed my claim quickly, and the payout was hassle-free, allowing me to get back on the road in no time. It’s rare to find an insurance company that not only meets but exceeds expectations, and PedalCover did just that. I couldn’t be happier with their service and highly recommend them to anyone in need of reliable bicycle insurance.

Thank you for turning a potentially stressful situation into a positive experience

20 de setembro de 2024
Avaliação não solicitada
logotipo da Pedal Cover

Resposta da Pedal Cover

Thank you so much for this lovely review, I will be sure to pass your feedback to the claims team! I'm so glad to hear you're back on the bike! Stay safe, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

For cyclists

Quick
Super easy
Super clear
Good value for money

17 de setembro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Dom, Thanks for taking the time to leave us a review. Glad you are happy with the service and cover provided. Happy Riding, Team Pedal Cover

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, good cover with no silly questions. Does what it says on the tin!

4 de setembro de 2024
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi Andi, Thanks so much for the review and for your continued support over the years - it truly is appreciated. Stay safe & happy cycling, Team Pedal Cover

Avaliado com 2 de um total de 5 estrelas

Used to be competitive

Were my go to for building, contents & cycle cover. However this year esure beat the renewal by £200 annual cover, can't argue with that. Enhanced building cover value also.

2 de setembro de 2024
Avaliação não solicitada
logotipo da Pedal Cover

Resposta da Pedal Cover

Hi David, Thank you for your feedback and for choosing us for your building, contents, and cycle cover in the past. We understand that price is important, but we’d like to highlight that our policy offers a unique level of bicycle cover, providing comprehensive protection that may not be available elsewhere. We’re confident that our tailored coverage can offer peace of mind and value that goes beyond just the price. If you’d like to discuss the benefits further or have any questions, please don’t hesitate to reach out. Team Pedal Cover

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais