Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Ver mais
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Veja o que dizem as avaliações
Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure e... Ver mais
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I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... Ver mais
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Quotation received for a renewal wasn't upheld when I renewed online. I was charged £20 more! The premium seems expensive for a small, 2 bed house. I've had to insure only my very best bikes for wh... Ver mais
A empresa respondeu
Detalhes da empresa
- Seguradora de Bicicletas
- Agência de seguros domiciliares
- Corretora de seguros
- Seguradora de Esportes
- Seguradora de Viagem
Sobre Pedal Cover
Escrito pela empresa
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Informações de contato
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, Reino Unido
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4,5
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great service, call back received and excellent advice provided, as a result money saved on the perfect insurance cover which I needed, happy days.
21 de julho de 2026
Resposta da Pedal Cover
Hi David, Thank you for taking the time to give us a 5-star review. We're glad you found the cover you needed and were happy with the service! Happy Cycling, Team Pedal Cover.
Insurance process made easy for a bike crash!
The team at pedal cover were very communicative and accommodating to the situation I was in (after crashing my bike). The process of providing details was relatively simple and Jonathan was a great help. When dropping off the broken bike the team helped us bring all the parts in and were very friendly. I hope I don’t need to use them again but if I do I feel comfortable knowing that it wouldn’t be made difficult like a lot of insurance processes can be
29 de junho de 2026
Avaliação não solicitada
Resposta da Pedal Cover
Thank you for your kind review. We're delighted to hear that Jonathan and the team were able to support you during a difficult time and make the claims process straightforward. We really appreciate your feedback and are pleased you felt well looked after throughout. We hope you don't need us again, but if you do, we'll be here to help. Stay safe, Team Pedal Cover
Provided me with exactly the policy I…
Provided me with exactly the policy I was looking for.
18 de junho de 2026
Resposta da Pedal Cover
Hi Andy, Thank you for taking the time to give us a 5-star review. We're glad you found the cover you needed! Happy Cycling, Team Pedal Cover.
Good value and great customer service
Good value and great customer service. When things go wrong and have to claim the process is quick and easy, that is when you know just how good the company you have chosen for insurance really is.
16 de junho de 2026
Resposta da Pedal Cover
Hi Stephen, Many thanks for the lovely review and for your continued support over the years - it truly is appreciated. Glad we could get your claim resolved quick and easily. Stay safe & Happy Cycling, Team Pedal Cover
Hassle you for reviews once you have…
Hassle you for reviews once you have paid but the policy hasnt even started!
10 de junho de 2026
Resposta da Pedal Cover
Hi Frederick, We’re sorry to hear that you were unhappy with the timing of our review request.
While we appreciate that your policy had not yet started, the review invitation is intended to gather feedback not only on the policy itself, but also on the purchasing experience, our website, and the service received (where applicable) during the quotation and purchase process. These aspects of your experience are available to review before the policy start date.
That said, we understand that some customers may prefer to provide feedback once their policy is active, and we appreciate your comments regarding the timing. Team Pedal Cover.
Resposta da Pedal Cover
Hi James, Thank you for taking the time to give us a 5-star review. We're glad you found the process quick, easy and good value! Happy Cycling, Team Pedal Cover.
Resposta da Pedal Cover
Hi Simon, thank you so much for your lovely review! Always here to help. Happy cycling, Team Pedal Cover
Great quoting experience
After getting my home insurance renewal, I wanted to get a policy that was more tailored to our circumstances, which is where I found Pedal Cover. They provide both Home, Contents and specialise insurance for bikes. The quoting process was really easy and after a few emails with Joe, who was extremely helpful in helping me understand the policy details, I cancelled my current policy and went with Pedal Cover.
24 de maio de 2026
Resposta da Pedal Cover
Hi Russ, Thanks for the glowing review! I'll be sure to pass your feedback onto Joe. Happy Cycling, Team Pedal Cover
Easy to use website with quick &…
Easy to use website with quick & affordable premiums
29 de maio de 2026
Resposta da Pedal Cover
Thank you for taking the time to give us a 5-star review. We're glad you found the process easy and got the cover you needed at a good price! Team Pedal Cover.
We have just been refused our claim for…
We have just been refused our claim for two bikes valued at £5000. They were both stolen from our garage last weekend, what we didnt realise when we stored them in our garage was that the garage door had to be a specific type to ensure we were covered, we obviously didnt see this in the small print so unfortunately we are now down £5000 and no bikes. Please make sure if you insure with Pedal Cover that you check all small print or you might well be insuring nothing like us
29 de maio de 2026
Avaliação não solicitada
Resposta da Pedal Cover
We’re very sorry to hear about the theft of your bikes and appreciate how upsetting this situation must be.
However, we would like to clarify that the security requirements relating to garage doors and approved storage are not hidden in “small print.” These criteria are clearly detailed throughout the quotation and policy purchase/renewal process, as well as within the policy documentation.
As a specialist cycle insurer, our security requirements form a key part of the policy terms and are agreed to by customers when purchasing cover. These conditions are in place to help protect against theft claims and ensure fair and consistent underwriting for all policyholders.
We always encourage customers to review the security requirements carefully and contact us if they are unsure whether their storage arrangements meet the policy criteria.
We genuinely sympathise with the loss you have experienced, if there is anything further we can assist with, don't hesitate to reach out. Team Pedal Cover
Excellent
Advised to use the Company for my upcoming Mountain Bike Training package. Reasonable priced with a discount applied.
25 de maio de 2026
Resposta da Pedal Cover
Hi Natalie, Thank you for taking the time to give us a 5-star review. We're glad you found the cover you needed at a reasonable price! Happy Cycling, Team Pedal Cover.
Was easy to do as I hired a road bike…
Was easy to do as I hired a road bike in lanzarote to ride some of the ironman course it was so good to see and having the cover was a piece of mind
21 de maio de 2026
Resposta da Pedal Cover
Hi Richard, Thank you for taking the time to give us a 5-star review. Happy Cycling, Team Pedal Cover.
Glad I found Pedal Cover exactly the…
Glad I found Pedal Cover exactly the cover I needed for a cycling trip in France.
10 de abril de 2026
Resposta da Pedal Cover
Thank you for taking the time to give us a 5-star review. We're glad you found the cover you needed! Enjoy your trip, Team Pedal Cover.
Great cover tailored to the needs of Cyclists
Really well explained cover and easy to apply. Meets the needs of Cycle tourers and enthusiasts where other companies do not
18 de maio de 2026
Resposta da Pedal Cover
Hi Rob, Thank you for taking the time to give us a 5-star review. We're glad we could assist! Happy Cycling, Team Pedal Cover.
Great choice and easy to book
16 de maio de 2026
Resposta da Pedal Cover
Thank you for taking the time to give us a 5-star review. We're glad you found the process easy and got the cover you needed! Team Pedal Cover.
Website easy but I couldn't use my…
Website easy but I couldn't use my cycling Uk number, but man on phone helpful and did it for me
16 de maio de 2026
Resposta da Pedal Cover
Hi Bridget, Thanks for the review! Sorry you had issues with your code but glad we could assist over the phone. Happy Cycling, Team Pedal Cover
Good experience
Easy to navigate website but prompt and friendly telephone assistance when I needed it.
13 de maio de 2026
Resposta da Pedal Cover
Hi Karen, Thank you for taking the time to give us a 5-star review. We're glad you found the process easy and friendly! Team Pedal Cover.
Knowledgeable advice
Knowledgeable, straightforward advice from a trustworthy advisor. Reasonably priced.
12 de maio de 2026
Resposta da Pedal Cover
Hi Joanna, Thank you for taking the time to give us such a lovely 5-star review. Happy Cycling! Team Pedal Cover.
Resposta da Pedal Cover
Hi Ifor, thank you so much for your lovely review! Always here to help. Happy cycling, Team Pedal Cover
Any excuse to wriggle out and they will
Been with this company for six years and had my best racing bike stolen from my shed. First they used the excuse that I could not prove proof of ownership, then they said I had the wrong kind of padlock on. Even though the thieves used bolt cotters to get in. Don't know what has upset me the most, the thieves who stole my bike or the insurance company who won't pay up.
15 de abril de 2026
Avaliação não solicitada
Resposta da Pedal Cover
We’re genuinely sorry to hear about the theft of your bike.
Our decision wasn’t about finding reasons not to pay. Proof of ownership and meeting the required security standards are fundamental parts of the policy agreed to when cover is purchased, and they’re essential to ensuring claims are handled fairly and consistently.
In this case, those conditions weren’t met, so we were unable to pay the claim. Team Pedal Cover
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