Penny Avaliações 

114
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have had a relationship with Penny for over 12 months and have had several transactions in that time. Communication has been efficient and clear with funds always paid across in a timely manner.... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

My experience with Penny Freedom Finance’s selective invoice financing service has been frustrating from the start. I submitted my first invoice on Sunday, fully aware that initial setup might t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Found Penny Freedom online and opened an account within minutes was in need of advancing invoices due to wages, in very short time my account manager Natalia went to every great lengths to achieve thi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We needed some short term funding and Nick Godward at Penny sorted it all out very quickly and very efficiently. The process is all automated and easy to follow. If you need Single Invoice/Spot Financ... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Financeiros Alternativos

Escrito pela empresa

Penny is a cash advance facility that allows businesses to exchange their invoices for instant funds.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(114)

30 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Service

I have been a user of Penny for coming up 12 months this year and thought it would be now time to make a honest review I can say that I have not had any issues at all iv always ensured that I have replied to any emails or requests for information in regards to my invoices in good time of all the invoices I have submitted I would say all of them have been paid out in under 24 hours I would also like to make a special mention for Chelsea who has always gone above and beyond to help with me any questions or concerns that I have in a professional and polite way what an assess to the company she is

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Hi Andrew,

Thanks for taking the time to leave us this 5-star review.

We're thrilled to hear that Chelsea and the team have gone above and beyond to help you with questions and concerns. We look forward to continuing to help you and your business in the future.

The Penny Team

Avaliado com 5 de um total de 5 estrelas

Useful, helpful and easy (once you’re setup)

We were introduced through a broker. Everyone has been helpful to speak with but in particular Jamie and Megan have both been great. Asking a straight/direct question gets a straight answer which is much appreciated.

We’re using their confidential facility which was a bit of pain to get started with when it came to validating invoices, bank statements etc whilst we learned what was needed, but now we’ve been using them for a few months we’re into the swing of things, know what they need and the last few invoices sailed through.

They’re quite expensive but they’ve been flexible with fees on some of our larger invoices when asked.

Looking forward to growing our relationship with them.

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for your feedback, Jamie, and for leaving us this 5-star review!

We're so pleased to hear you found Jamie and Megan helpful and that you've now got into the swing of using our confidential facility. We really appreciate your patience during the setup process.

We look forward to continuing to work with you in the future!

The Penny Team

Avaliado com 4 de um total de 5 estrelas

Customer service is great but fees can be high sometimes

Customer service is great, helps a small business out of a bind, but the fees can sometimes be aggressive. Chelsea is particularly lovely and beyond helpful!

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking the time to leave this review and for highlighting Chelsea’s amazing support - she’s a gem, and we’ll be sure to pass along your kind words.

We’re glad we could support your business when it mattered most. We understand that fees are an important consideration, and we always aim to be transparent. If you ever want to explore your options further or have any questions, please don’t hesitate to reach out – we’re here to help.

The Penny Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

16 de janeiro de 2025
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Hi Lawrence,

Thanks for leaving us this 5-star review.

We always aim to provide excellent service to our customers, and we'll be pleased to help you and your business again in the future.

The Penny Team

Avaliado com 5 de um total de 5 estrelas

If I could give more stars I would!

Amazing service from start to finish from all of the team. Huge thanks to Emily for holding my hand throughout the process. If cashflow is stifling your small business, definitely give Penny a go!

13 de janeiro de 2025
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Hi Natalie,

Thank you for taking the time to leave us this 5-star review!

We're so pleased to hear that you found our service amazing and that Emily guided you through our process. We'll be more than happy to help you and your business again in the future.

The Penny Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service! they have helped us out massively with cashflow which otherwise would have been very problematic for us and we very much appreciate this:)

27 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb

Superb. I've used Penny for two years now and they provide us with a cash lifeline whenever we need it. Recommended!

5 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The team at penny were absolutely…

The team at penny were absolutely superb in getting me my funds, many thanks to Oliver and my broker Emma in keeping me updated with what was going on the whole way through

Will definitely be using again

29 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to deal with

Easy to deal with - once initial setup complete. Great business tool to aid flexibility. My customers love the ability to extend invoice payment terms when required

19 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Unrivalled customer service and…

Unrivalled customer service and communication
A special thankyou to Sophie who will go above and beyond

11 de agosto de 2024
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking the time to review Penny, this is much appreciated

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding service!

Where do I start!…. Penny have been a huge help to me and my business. I successfully won a various big contracts within my sector in construction.

When I first won these contracts I was over the moon but then had the worry of losing then again due to funding them financially due to cash flow.

I did some research into invoice financing/factoring and came across penny.

From making my first phone call to penny I have always felt welcome even up until this afternoon, their staff are really helpful and go above and beyond for you. I have been dealing with a staff member called Sophie and she has been brilliant for me and my business!

If anyone is thinking of invoice financing then I HIGHLY Recommend penny freedom!

Many thanks
Jack Barratt
Barratts Painting & Decorating

8 de agosto de 2024
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking the time to review Penny, this is much appreciated

Avaliado com 5 de um total de 5 estrelas

Professional and Efficient Approach

We have used Penny Limited's services in two occasions and could not be any happier with the professional approach. Both transactions were done on a timely and efficient manor. Sophie was great assisting with the process throughout.

28 de junho de 2024
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you Luzia for taking time to write the review, we appreciate it a lot

Avaliado com 5 de um total de 5 estrelas

Grow your business with PennyFreedom!

Firstly, Megan has been extremely helpful in assisting us with our enquiries. Megans communication has been prompt at all times.

PennyFreedom's customer service is second to none! They have always been helpful and professional at every step of the way.

PennyFreedom have supported the growth of our new business and using the facility is currently allowing our business to grow.

We would recommend PennyFreedom to any new start up that has a viable business model and requires a facility to grow their business.

Thank you so much Penny!

4 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend

Excellent customer service from initial contact to receiving the facility. Quick turnaround and simplified process makes this a great experience and would highly recommend. We are now a repeat client due to how efficient and how helpful Penny are.

28 de maio de 2024
Avaliação não solicitada

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