Penny Avaliações 

114
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have had a relationship with Penny for over 12 months and have had several transactions in that time. Communication has been efficient and clear with funds always paid across in a timely manner.... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

My experience with Penny Freedom Finance’s selective invoice financing service has been frustrating from the start. I submitted my first invoice on Sunday, fully aware that initial setup might t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Found Penny Freedom online and opened an account within minutes was in need of advancing invoices due to wages, in very short time my account manager Natalia went to every great lengths to achieve thi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We needed some short term funding and Nick Godward at Penny sorted it all out very quickly and very efficiently. The process is all automated and easy to follow. If you need Single Invoice/Spot Financ... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Financeiros Alternativos

Escrito pela empresa

Penny is a cash advance facility that allows businesses to exchange their invoices for instant funds.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

114 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(114)

30 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Creative and efficient

Just come onboard with Penny, referred through my broker.
I required quite a complicated international facility (including elements like fx and withholding tax) and needed a creative finance house to understand all this and be able to work with it. Nick was really flexible in his approach and adapted Penny's process to provide a clever bespoke solution.
Ollie operationalised the process very quickly and his service was second-to-none, staying at work late just to get my first submission over the line.
So far, excellent!

6 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service overall…

Absolutely fantastic service overall with Penny.

We have been working with Penny for over a year now and the communication, service, and responses have been excellent. Alice and the team have been great with handling queries, and keeping us updated every step of the way, Alice is an absolute asset to the company.

13 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

From the onboarding procedure through to the straight forward easy to use platform.

There was always a member of there Penny staff to guide me through the process. On the first time using the service i was apprehensive and anxious about the process as i required our funds for a particular deadline. Penny where extremely help through the whole experience and delivered on on the date of my deadline. So i was very happy

26 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would highly recommend Penny for…

I would highly recommend Penny for selective invoice finance. Bobbie in particular provides excellent service at every stage of the process. Whenever I introduce a client to Penny, I feel reassured they will receive the same great service!

30 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Very quick repsonse to my enquiry, and total professionalism by all involved. Great Company and quick and fast access to funds. Special mention to Bobbie Knight for being so courteous and a pleasure to do business with.

30 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Found Penny Freedom online and opened…

Found Penny Freedom online and opened an account within minutes was in need of advancing invoices due to wages, in very short time my account manager Natalia went to every great lengths to achieve this and clear things up with myself, client but most importantly I was able to pay my guys just in time for Christmas. Hassle free really easy and quick responses. Looking forward working closely with Natalia and team in 2024

22 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5* service

5* service, We've been using penny for around a year, service and prompt payments as well as dealing with client problems are next to none, they have a professional approach and are always helping where they can, Vaida is a credit to the business.

11 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish

Poor 'computer says no' service with absolutely no empathy shown by their staff. Every call was answered in an unprofessional, generally unenthusiastic manner by staff who clearly don't want to be there. Given the way the business is run they may not be there much longer.

5 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Penny Freedom? Penny Dreadful more like!

We have thirty nine clients belonging to one group - One of that group was a week late with payment and as a consequence all payments from that group are now frozen. When that client pays and should another be late - all receipts - frozen. They could sit on ALL our reciepts for months. The fault lies with Penny Freedoms insurance aparently - they chose to short cut and insure the group not the individual clients: and why should that be our problem? Add to that immediate harrassment of clients if payments are the slightest overdue severely damaging our credibility. What part of factoring do this company not understand? Do not use this company if your business depends apon it - it very likely will.

10 de outubro de 2023
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for your review. Unfortunately, and as explained, we are unable to fund against any client with outstanding payments with Penny

Avaliado com 1 de um total de 5 estrelas

Absolute waste of time

Absolute waste of time. Waited 2 weeks from confirmation with still no pay out. Always told they are doing there final checks. Cancelled and invoice myself will now wait 30days

In response to Penny reply.

Shows what your about with this reply as I have email confirming and was told I was on the pay run twice.. oh and your favourite response it's in the final checks

4 de outubro de 2023
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for your review, as you are aware, we were not provided with confirmation relating to the invoice submitted and were unable to fund until we could receive this

Avaliado com 5 de um total de 5 estrelas

I couldn't speak more highly of Penny

I couldn't speak more highly of Penny. Yes their fees are probably higher than mainstream factoring companies but they are great for start ups who cannot obtain finance.
Their customer service and validation teams were always on hand to help and my first invoice was paid out very quickly.

11 de agosto de 2023
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking time to provide a review

Avaliado com 4 de um total de 5 estrelas

Great customer service from Hollie 😊

Great customer service from Hollie 😊
I found the Portal a bit tricky and needed a helping hand to familiarise myself with it. Hard to get that right first time.
I’ve been paid my first invoice after just a few days from registering.
So far so good…..

6 de julho de 2023
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking time to provide a review

Avaliado com 5 de um total de 5 estrelas

Penny Freedom have been so helpful with our invoices.

Penny Freedom have been so helpful with our invoices the last month or so. Hollie and Lauren are always on the ball and work hard to help us when there are deadlines in place. I highly recommend the company.

29 de junho de 2023
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking time to provide a review

Avaliado com 5 de um total de 5 estrelas

5***** for Lauren

Lauren has gone above and beyond helpful in not only ensuring invoices are paid promptly, but also in pushing through urgent limit increases and informing us where we can help if there are any delays in validating.
Lauren's communication is excellent, warm and friendly and she is always available to speak with on the phone for guidance when needed.
Thank you, Lauren, you have been so helpful and are a great asset to Penny's.

27 de junho de 2023
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking time to provide a review

Avaliado com 5 de um total de 5 estrelas

highly recommend

Mia has been a great help, ready available to answer any questions provided a great service for both us as a company and for our clients.very professional and paymentS were received promptly. would highly recommend this service.

23 de junho de 2023
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking time to provide a review

Avaliado com 5 de um total de 5 estrelas

Mia- 5 Star service

5 Stars for Mia who has been incredibly helpful in ensuring invoices are paid promptly. Mia's communication is superb and she is always on the end of the phone to guide you through the process. Thank you Mia, you are a great asset to your employer & your assistance is always greatly appreciated.

27 de junho de 2023
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking time to provide a review

Avaliado com 5 de um total de 5 estrelas

Second time we have used Penny

Second time we have used Penny , easy and very helpfull we will be using them a lot more it adds the extra cash which is needed for piece of mind as well as financial help .

22 de junho de 2023
Avaliação não solicitada
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Resposta da Penny

Thank you for taking time to provide a review

Avaliado com 5 de um total de 5 estrelas

No1 same day invoicing

Penny have been our saving grace as a business. We have made use of their services for over a year due to the outstanding communication and personal touch. Lauren and Kate have been particularly helpful, they are at the end of the phone when ever needed and both work very efficiently.

For invoice factoring, quick payment, and outstanding customer services, Penny are by far the no1 go to invoice factoring business.

Thanks for your help

19 de junho de 2023
Avaliação não solicitada
logotipo da Penny

Resposta da Penny

Thank you for taking time to provide a review

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