I recently ordered a personalised cheese board for my friends 40th birthday! It's beautiful, but unfortunately it arrived with a crack on the side from the delivery. I emailed the team immediately... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I recently ordered a personalised cheese board for my friends 40th birthday! It's beautiful, but unfortunately it arrived with a crack on the side from the delivery. I emailed the team immediately... Ver mais
A empresa respondeu
Placed an order, it arrived during the day when no one was home (at work). Never left it anywhere or with neighbour. Got Email to say parcel delivery was unsuccessful. I contacted company and was told... Ver mais
A empresa respondeu
I made this order a bit late, last minute thing for a wedding. I emailed them asking if there was any possibility for them to be done quickly and sent out quickly and they stepped up amazingly, the... Ver mais
A empresa respondeu
Superb all round! Placed an initial order that the courier said had been delivered but I didn’t receive it. Contacted Charlotte who went above and beyond to get it resolved and sent a replacement out... Ver mais
A empresa respondeu
Escrito pela empresa
UNIT A1 BAIRD COURT, NN8 6QJ, Wellingborough, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wonderful service and stunning item. Couldn't have asked for anything more beautiful. Bought a picture frame with words and leaves on it for a neighbour who lost her husband and it was perfect. I also recommend getting a box for this type of thing if it is a gift. It was well packaged up and immaculate. I can't think you enough. So beautiful.

Resposta da Personalised Gifts Shop
Amazing service definitely will order from here again really happy with product

Resposta da Personalised Gifts Shop
I have ordered a few times from here and it’s always fantastic, the items are always beautiful and the customer service is excellent even when I’m probably being a massive pain! Customer for life here. I highly recommend!

Resposta da Personalised Gifts Shop
I initially had concerns about the quality of my Father’s Day photo collage when it first arrived, so I contacted customer services. I was really impressed by how quickly and professionally they handled my complaint.
The team listened to my concerns, rectified the issue promptly, and ensured the replacement arrived before Father’s Day. The updated product was much better, and I was very pleased with the final result.
Excellent customer service, great communication, and a genuine commitment to customer satisfaction. Thank you for going above and beyond to make things right. I wouldn’t hesitate to order from Personalised Gifts Shop again.

Resposta da Personalised Gifts Shop
I ordered a personalised Father’s Day poster with a frame from Personalized Gift Shop. The frame itself arrived in good condition and looked nice, but I was very disappointed with the quality of the poster.
The print quality was extremely poor and looked as if it had been printed on ordinary printer paper rather than high-quality photo paper. Honestly, it is something I could have printed myself at home. For a personalised gift that is meant to be special, I expected a much more professional finish.
Update: After I posted my review, the company contacted me, carefully looked into the issue, and sent me a replacement print free of charge. The new print is of very good quality, and I really appreciate the way they handled my complaint.
However, I still believe that the original product should never have been sent in that condition in the first place. While I'm grateful that they resolved the issue, the replacement doesn't change the fact that the initial order was disappointing. For that reason, I don't feel it's appropriate to give a full five-star rating.

Resposta da Personalised Gifts Shop
Absolutely excellent!!. I ordered 2 personalised items which were delivered very quickly. I had an issue with one of the items and contacted the company. Charlotte was absolutely amazing and sorted out a replacement extremely quickly, without any fuss. The prices on the site are competitive and a lot less than you would expect. This will now be my first stop for personalised gifts. Make sure you take a look at their website, you won't be disappointed.

Resposta da Personalised Gifts Shop
What a lovely experience, I had a query about delivery which was responded to quickly, efficiently and felt very personally considered by Charlotte, something I highly value. i thought when my husband opened his gift he was going to cry as it was so lovely, well made, and will definitely be very well used. From ordering to opening was all within 3 days, what more could you possibly ask for. I would highly recommend if you have a reason to use them then please do so, I know that I will be buying from them whenever I can.

Resposta da Personalised Gifts Shop
The service I had from Personalised gift shop was five star and the product is exactly what I wanted.
Unfortunately Evri managed to completely lose my original gift but Charlotte at customer services came to the rescue and organised a replacement which arrived safely and was much appreciated.

Resposta da Personalised Gifts Shop
PGS always comes up trumps when searching for that extra special personalised gift 🎁 for a family member or friend, even their customers service is amazing. Definitely 💯 recommend to all xxx 😘

Resposta da Personalised Gifts Shop
Lovely personalised products perfect for gifts! I had a slight issue with one of my products and they resolved it straight away! Would definitely recommend and purchase again in the future!

Resposta da Personalised Gifts Shop
Incredibly fast service for a personalised gift! Superb quality item with effective and friendly communication throughout. Thank you!

Resposta da Personalised Gifts Shop
The quality of the water bottles is wonderful and they were delivered, well packaged, very promptly.
Contact from the suppliers was good and informative and a minor glitch (item out of stock) was quickly sorted with an alternative but still arrived the next day!
If you're looking for personalised items from a reliable company - look no further than here.

Resposta da Personalised Gifts Shop

Resposta da Personalised Gifts Shop
Fantastic company I ordered a personalised tea tray for my dad and it's beautifully made and came 2-3 days after I ordered. So I would highly recommend if you're looking for something a bit different that's more personable.

Resposta da Personalised Gifts Shop
Everyone has been so kind and helpful and my boss loved his personalized Champagne lid.
Thank you so much!

Resposta da Personalised Gifts Shop
Wow! What truly AMAZING service! I ordered a frosted glass tankard, for a birthday gift, which arrived, very quickly, but had a very tiny piece of glass frosting missing. I hesitated in pointing this out to the supplier but I am very glad I did as, literally, the next day, by a courier at 7pm the evening before the birthday, a brand new, absolutely perfect tankard was delivered at no cost (to me!) It is extremely unusual for me to be so impressed by an organisation but I would not hesitate, for a second, to highly recommend Personalised Gifts Shop. They are seriously impressive and really lovely people to deal with. Very well done, indeed. I will have many more orders, going forward. Jane x

Resposta da Personalised Gifts Shop
First time ordering from Personalised Gifts, ordering process very easy. Variety of photo frames which are personalised and include a personal photo was really good too. Order acknowledged straight away then order received 2 working days after. Quality was amazing delivered with care. I would definitely order from this company and would highly recommend.

Resposta da Personalised Gifts Shop
Recently ordered a personalised wooden champagne box and was very impressed with the finished product (as were the recipients).

Resposta da Personalised Gifts Shop
Absolutely fantastic, great prices , variety and most importantly quality is perfect. Customer service was faultless so ⭐️⭐️⭐️⭐️⭐️ all round can’t wait to get another gift for someone I love

Resposta da Personalised Gifts Shop
The whole process from ordering specifics online to payment was streamlined and easy. The website is very easy to navigate. My order arrived quickly, was exactly the high quality I was expecting and was beautifully engraved. All this was done for a very reasonable price.

Resposta da Personalised Gifts Shop
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.