Dreadful response from the people at Perx when I tried to reactivate a card that I had purchased even dispite showing them the invoice I still had for it. I was given a complete runaround and after s... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It is a great way of rewarding staff and a very convenient system, except when you come down to small balances. I suggest that you have a transfer to a charity of your choice option and another option... Ver mais
A empresa respondeu
Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Ver mais
A empresa respondeu
I put through a large order for digital Perx cards fo the first time and due to a change in our internal process we had lots of questions. Jenny provided first class support, her responses were timely... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Informações de contato
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Irlanda
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3,2
Bom
841 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I purchase online and have no problem…
I purchase online and have no problem at all,thanks
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Israek,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Resposta da Perx Reward
Hi Benny,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Really straightforward process
Really straightforward process. Really easy to set up via the app and then add to my apple wallet. Only thing would be if it was easier to copy and paste the card number in the app to pay for something online.
Much better than One4All.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Ruaidhri,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I was having trouble accessing my…
I was having trouble accessing my accand thr virtual card. When I contacted the support team their response was very quick. Throughout the whole process, I was contacted without delay. I especially want to thank both Mark and Ellie for their very professional help in getting my problem resolved.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Robert,
Thank you for your review and I'm glad to hear Mark and Ellie were so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I've used Perx for the last 3 years for…
I've used Perx for the last 3 years for staff bonuses, it has been an ordeal every single time. Both digital and physical cards seem to cause issue and the staff are not much help. We're moving to Clevercards next year.
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Maria,
Thank you for your feedback.
I’m sorry to hear that your experience over the past few years hasn’t been smooth. This isn’t the level of service we aim to provide. If you’d like, I’m happy to review the issues you encountered with both digital and physical cards and see what went wrong.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
Great service for companies purchasing multiple vouchers
I use Perx every years purchasing vouchers for employees. The service is really good with fast delivery even at busy times of year. The support from our account manager is both very fast and usually resolved with one email. Likewise the call centre is good anytime I've had to contact them.
15 de dezembro de 2025
Avaliação não solicitada
Resposta da Perx Reward
Hi Paul,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I had a problem activating my card.
I had a problem activating my card.
Jenny sorted this problem with just a few emails
the issue was conflicting email addresses - therefore very good security
Jenny was very competent and a pleasure to interact with.
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Bernard,
Thank you for your review, glad to hear Jenny was so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I've been receiving Perx cards from my…
I've been receiving Perx cards from my employer for the past two years, the first year I didn’t like the physical card. It was awkward to use and difficult to activate. But in 2025 adding the digital card was a much better experience. Very easy to set up, even my 60+ year old colleague was able to set it up herself. I definitely believe that this is the best way to have a perx card.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Perx Reward
Hi Gemma,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Perx improved on customer experience
I’ve had trouble with getting no where fast with Perx customer support in the past. But today I had an incredibly positive experience with a customer service agent who was able to follow the threads of my somewhat complicated issue and actually got it sorted! I also noted their web interface is waaaay easier now in comparison to last year!
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Aideen,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I found it very simply to add it to my…
I found it very simply to add it to my mobile wallet. I even forwarded it to my own email address and then added it to my google wallet
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Perx Reward
Hi Rosaleen,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Average
Its issued many of times I tried many places but it works only few times create trouble for me but its ok for few times.
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Syeda,
Thanks for your feedback, and I’m sorry the card hasn’t worked consistently for you. It should work without causing trouble, so I understand how frustrating this must be.
If you’re still having issues, please let us know.
Kind regards,
The Perx Team
It was very difficult to activate the…
It was very difficult to activate the card. Following all the instructions it still says incorrect information even though it was all correct
11 de dezembro de 2025
Avaliação não solicitada
Resposta da Perx Reward
Hi Pete,
Thanks for your feedback, and I’m sorry the activation process was so difficult. Even when the information is correct, it shouldn’t keep showing an error.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
Its no good
Received perx for Xmas from work just like every year and every single year the same problem . Showing balance of previouse perx, wasnt able to update new card and couldnt reset password. Had to call support. Adding forgot password option would be helpful. Now i see balance on the card but when using in the shop it keep declining transactions. Very difficult to use 😕
And still cant use it. Asking to verify its me by password when paying thats fine but card its decline everytime when trying to pay in the shop .. tried few different shops and its the same ..
What do i do?
1 de janeiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Andrea,
Thanks for your feedback, and I’m really sorry you’ve run into the same issues year after year. You should be able to update your new card and reset your password without needing to call support, and I understand how frustrating this is.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
UPDATE:
Hi Andrea,
Thank you for the info you provided via DM.
A member our team will reach out to you shortly.
Kind regards,
The Perx Team
Avoid
Disaster of a company. They take an age to tell you they won’t be able to provide a card as you’re ’too small’ in December - why not flag it up front they aren’t taking any more orders? My wife received her card from her employer five weeks after it was ordered. Avoid.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Robbie,
Thank you for your feedback. I’m really sorry to hear about the delay and the frustration this caused. We understand how disappointing it is when an order isn’t accepted during busy periods, and when a card takes so long to arrive.
We’re reviewing our processes to make sure order capacity and delivery timelines are communicated much more clearly, especially in December.
Kind regards,
The Perx Team
Resposta da Perx Reward
Hi there,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I think the Perx Reward card was…
I think the Perx Reward card was excellent and would recommend the use of the Perx card to anyone so easy to set up I had no problems with it.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Perx Reward
Hi Jay,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very difficult to get card active had…
Very difficult to get card active had same trouble last year one formally much easier .
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Perx Reward
Hi John,
Thanks for your feedback, and I’m sorry you had such a hard time getting the card activated, especially since you experienced the same issue last year. It definitely should be a much easier process.
If you’re still having any trouble or need help with anything else, please let us know and we’ll be happy to assist.
Kind regards,
The Perx Team
I had it on my phone
I had it on my phone. Worked good. And when I used it online it was not trouble at all
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Peter,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very good card system
Very good card system. I'm happy to use perx card.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Perx Reward
Hi Aleksandra,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
A nightmare to set up but eventually I…
A nightmare to set up but eventually I got to active the card
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Perx Reward
Hi Lorraine,
Thanks for your feedback, and I’m sorry the setup was difficult.
I’m glad you were able to get the card activated in the end.
If you need any help going forward, please let us know.
Kind regards,
The Perx Team
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