Peter Cox Avaliações 2.615

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent from beginning to end.Staff so friendly and helpful.Team who came to do work were excellent.Polite,helpful,informative and outstanding workers,Tristan and Vance from Liverpool thankyou.We ha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the surveyors report and throughout the works, everyone involved was very polite and helpful. All the work was carried out to a very high quality, with respect to this building during the works... Ver mais

Avaliado com 5 de um total de 5 estrelas

Peter Cox did a magnificent job from start to finish. Robert Bialek carried out the original survey and came up with a pragmatic and cost effective solution to help us avoid flooding in the basement.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had an issue with rising damp. Mark Alexander the Surveyor was very helpful & informative and Steph the Office Assistant kept us regularly updated. But we would really like to thank Mark Kennedy th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de impermeabilização

Sobre Peter Cox

Escrito pela empresa

Founded in 1951, Peter Cox is widely recognised as the UK market leader in the damp proofing and property preservation industry.

We provide specialist advice and guarantee-backed repair treatments for damp problems like rising damp and condensation and associated issues like woodworm, and dry rot or wet rot infestations. We also have dedicated waterproofing, structural repair and bird control teams operating from local branches across the country so get in touch today to get started solving your property preservation problems.

The UK's leading property care experts with 65+ years experience

Open weekdays till 7pm and Saturdays till 4pm
Peter Cox were the first national preservation company to receive Which? Trusted Trader accreditation, an endorsement scheme that helps consumers find reputable traders
National coverage, local service
Peter Cox has branches throughout England, Scotland and Wales, meaning a branch on your doorstep and surveyors with local knowledge and expertise.
Guaranteed service
As the experts in our field, Peter Cox aim to offer the right service and price for your needs. Over 500,000 long term guarantees, up to 20 years for some of our services, have been issued since the company was founded in 1951.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Excellent

From my first phone call to the guys coming out to do the work the service was excellent.

8 de outubro de 2025
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Resposta de Peter Cox

Thank you so much for this great review! We are thrilled to hear that the service was excellent throughout the entire process, from your first phone call to the completion of the work.

Avaliado com 5 de um total de 5 estrelas

Very professional damp proofing

Work conducted very professionally to a high standard and area kept clean and tidy too

15 de outubro de 2025
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Resposta de Peter Cox

We sincerely appreciate your feedback! It's rewarding to know we met your expectations by delivering work that was both professional and of a high standard. We strive to ensure the work area is always kept clean and tidy.

Avaliado com 5 de um total de 5 estrelas

Professional, punctual and a polite team

My parents had noticed some damp along the skirting board in one of their rooms. We decided the best course of action was to have a Damp Survey for which we appointed Peter Cox. Oskar attended and was quickly able to assure my parents of the next steps and rough costings during that visit and a formal report was received a few days later. The remedial works were booked in with a short turn around, the office sent comprehensive notes about what we needed to do to prepare the room ahead and checked in to see that everything was in hand. The team from Peter Cox were professional, punctual and polite. They worked very 'cleanly' leaving no mess. A special mention must go to Joseph who, while he worked, sang beautiful songs to my Mother who has dementia - and this absolutely made her day. A big thank you to Peter Cox for making what could have been a difficult experience for my parents easy and straightforward.

8 de outubro de 2025
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Resposta de Peter Cox

Thank you so much for such a detailed review. We are delighted to hear that Oskar and Joseph represented Peter Cox well. We are so pleased that we could make the damp survey and remedial works a straightforward experience for you and your parents.

Avaliado com 5 de um total de 5 estrelas

A professional survey.

We judged the experience as very professional. Mark Patrick was very helpful and understanding. He seemed well qualified for the job. With the necessary testing equipment.
Sorry for only giving 4stars in my first review. On reconsidering, I have upgraded this to 5 stars. Peter

15 de outubro de 2025
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Resposta de Peter Cox

Thank you for the great feedback. We're very pleased you found the experience to be very professional.

Avaliado com 5 de um total de 5 estrelas

Great Service from Peter Cox

We use Peter Cox specifically Mark Patrick a lot and they are always helpful, quick to the job and extremely informative as is their reports.

15 de outubro de 2025
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Resposta de Peter Cox

Thank you so much for this wonderful feedback! We appreciate you sharing your experience and your continued loyalty to Peter Cox.

Avaliado com 5 de um total de 5 estrelas

Steve, Shaun and Mick

Steve, Shaun and Mick were so professional and friendly when they came to fix the roof. They worked quickly and cleaned up afterwards. We were kept informed of the progress and shown pictures once the work was complete.

3 de outubro de 2025
Avaliação não solicitada
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Resposta de Peter Cox

Thank you so much for this excellent review! We are delighted that Steve, Shaun, and Mick provided such a positive experience.

Avaliado com 5 de um total de 5 estrelas

I have had very good communication…

I have had very good communication throughout. Excellent workmanship , tidy and clean.

8 de outubro de 2025
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Resposta de Peter Cox

We greatly appreciate you taking the time to share your positive experience. Maintaining very good communication and delivering excellent workmanship while ensuring a tidy and clean site are core priorities for us.

Avaliado com 5 de um total de 5 estrelas

First class service from Peter Cox

First class service from Peter Cox. Very professional from the initial survey through to practical completion.

2 de outubro de 2025
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Resposta de Peter Cox

We greatly appreciate you taking the time to leave this review!

It's excellent to know that the high level of professionalism was consistent for you, spanning from the initial survey all the way to project completion. Providing a seamless and reliable experience is always our top priority.

Avaliado com 4 de um total de 5 estrelas

The damp proof team took great care to…

The damp proof team took great care to cover the floor to keep mess at a minimum and explained what they had come to do. The plasterer was a lovely man but because he had to come back a week later there was more mess than we expected.

25 de setembro de 2025
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Resposta de Peter Cox

Thank you for your feedback and for highlighting the care our damp proof team took during their visit. We’re glad to hear they made a good impression and kept disruption to a minimum.

Avaliado com 5 de um total de 5 estrelas

Great Job

From the beginning with the investigation by the surveyor Mark A., the invoicing and planning through Steph and the final work being carried out by Mark Kennedy the process was fantastic and on time. Mark K. did a great job and also suggested an improvement to complete the work. Would highly recommend this company.

26 de setembro de 2025
Avaliação não solicitada
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Resposta de Peter Cox

Thank you so much for your kind words and recommendation! We’re thrilled to hear that the entire process, from the initial survey through Steph’s coordination to the final work, met your expectations.

Avaliado com 4 de um total de 5 estrelas

Friendly staff and quick response both…

Friendly staff and quick response both on answering query and providing quote.
Staff turned up when they said they would. Further additional work identified early and dealt with.
Staff leave meant the proposed time-scale slipped a bit which caused some issues.
Need for long lead item not identified at time of quote leading to later delays.
Overall, pleased with result. Would recommend to others.

26 de setembro de 2025
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Resposta de Peter Cox

Thank you for taking the time to share your feedback. We're really glad to hear that you were happy with our team's friendliness, responsiveness, and reliability. It's great to know we were able to identify and handle additional work early on and that you were pleased with the final result.

Avaliado com 5 de um total de 5 estrelas

Damp and timber survey

I required a damp and timber survey at my grandmothers property due to her developing dementia and having to move into a care home. I cannot give enough praise to my surveyors James Davies and Mark Parton, who's expertise and professionalism were second to none! James and Mark guided me through what remedial works were necessary, in what was genuinely a tough time for us as a family giving us peace of mind! A great company with surveyors that really do care and are there to help every step of the way. Thank you so much!!!!

25 de setembro de 2025
Avaliação não solicitada
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Resposta de Peter Cox

Thank you so much for your wonderful feedback. We're really pleased to hear that James and Mark were able to provide the support and professionalism you needed during a challenging time. We understand how important it is to have trusted advice when dealing with property matters, especially under sensitive circumstances. It's great to know our team could offer you clarity and peace of mind.

Avaliado com 5 de um total de 5 estrelas

We had a surveyor visit who recommended…

We had a surveyor visit who recommended a course of action which we deemed to be reasonable, and the work was then carried out on the 17th September.
We do not have any expertise or knowledge in damp issues and therefore trust that the solution offered was the right one.
The work was carried out promptly and we have no complaints. Time will tell if the advised solution solves our damp problem.

17 de setembro de 2025
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Resposta de Peter Cox

Thank you for taking the time to leave your feedback. We're pleased to hear that the surveyor's recommendation was clear and reasonable, and that the work was carried out promptly to your satisfaction.

Avaliado com 5 de um total de 5 estrelas

Very happy

Fantastic people. Very professional. Reliable. Alexander explained clearly what problems we had and what needed doing. Jaden made sure all correspondence was clear and on time. The people who carried out the work (Ollie and Lee I think) were thorough and left the house really clean and tidy.

11 de setembro de 2025
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Resposta de Peter Cox

Thank you so much for your lovely feedback! We're thrilled to hear that each of our team members played a part in delivering a smooth and professional experience for you. We really appreciate you taking the time to share your experience!

Avaliado com 5 de um total de 5 estrelas

Good people who did a great job

The technicians did an excellent job of my damp proof treatment, needed in 2 rooms. They were friendly and professional, wouldn't hesitate to recommend.

11 de setembro de 2025
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Resposta de Peter Cox

Thank you for your kind feedback! We’re delighted to hear you were happy with the damp proof treatment in both rooms. It's great to know our technicians made a positive impression with their friendly and professional approach.

Avaliado com 5 de um total de 5 estrelas

Very efficient

Timely response to the initial enquiry, arrived on time for the survey. Clear quotation with clear scope of work. Once engaged, they kept us informed of the process, arrived on time to carry out the work. Conducted the work in a professional manner and left the property in a clean and tidy condition. Would highly recommend.

1 de setembro de 2025
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Resposta de Peter Cox

Thank you for taking the time to leave such a detailed and thoughtful review. We're glad to hear you were happy with our communication, punctuality, and the quality of the work carried out.

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent. Phil was professional, friendly and efficient. Would recommend and will use again.

5 de setembro de 2025
Avaliação não solicitada
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Resposta de Peter Cox

Thank you so much for your kind words! We're thrilled to hear you had a great experience with Phil.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service
Friendly workman - informative head office about timings

First rate

3 de setembro de 2025
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Resposta de Peter Cox

Thank you so much for your feedback. We are glad to hear that you are satisfied with the service our team rendered.

Avaliado com 4 de um total de 5 estrelas

Seemed a professional service

Seemed a professional service. I do find it concerning when a company wants 100% payment up front. Hopefully the treatment will work

1 de setembro de 2025
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Resposta de Peter Cox

Thank you for your feedback. We truly appreciate your recognition of our professionalism.

Avaliado com 5 de um total de 5 estrelas

recent problem we had with internal damp

We asked Peter Cox to investigate a recent problem we had with internal damp. After an appointment was made for a survey to be done by a Mr. Gareth Hayward the gentleman himself phoned us to announce his arrival. Having duly arrived he impressed us greatly by diagnosing the cause and the solution to our problem.
He also gave some expert advice on how to check for and deal with other problems that he came across in his job, should they ever arise. This is the second occasion we have dealt with Peter Cox and have found them to be very good at their job. The office staff are very polite and the surveyors are really good. We would certainly use them again.

18 de agosto de 2025
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Resposta de Peter Cox

Thank you for taking the time to leave such a thoughtful review. We're so pleased to hear that Gareth made such a positive impression and was able to identify and explain the issue clearly, along with offering helpful advice.

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