Excellent from beginning to end.Staff so friendly and helpful.Team who came to do work were excellent.Polite,helpful,informative and outstanding workers,Tristan and Vance from Liverpool thankyou.We ha... Ver mais
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Excellent from beginning to end.Staff so friendly and helpful.Team who came to do work were excellent.Polite,helpful,informative and outstanding workers,Tristan and Vance from Liverpool thankyou.We ha... Ver mais
A empresa respondeu
From the surveyors report and throughout the works, everyone involved was very polite and helpful. All the work was carried out to a very high quality, with respect to this building during the works... Ver mais
Peter Cox did a magnificent job from start to finish. Robert Bialek carried out the original survey and came up with a pragmatic and cost effective solution to help us avoid flooding in the basement.... Ver mais
A empresa respondeu
We had an issue with rising damp. Mark Alexander the Surveyor was very helpful & informative and Steph the Office Assistant kept us regularly updated. But we would really like to thank Mark Kennedy th... Ver mais
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Escrito pela empresa
Founded in 1951, Peter Cox is widely recognised as the UK market leader in the damp proofing and property preservation industry.
We provide specialist advice and guarantee-backed repair treatments for damp problems like rising damp and condensation and associated issues like woodworm, and dry rot or wet rot infestations. We also have dedicated waterproofing, structural repair and bird control teams operating from local branches across the country so get in touch today to get started solving your property preservation problems.
Compass House, RH10 9PY, Crawley, Reino Unido
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Communication was first rate....no pressure. Workmen were polite,on time, explained the process, worked in a very tidy manner and cleared up all mess before they left.

Resposta de Peter Cox
Joshua Broadbent spent time investigating and discussing the issues with us. We were very pleased by his visit and plan to have any work undertaken by Peter Cox as a result.

Resposta de Peter Cox
Great team both in the office, site survey and installation. Very helpful and accommodating. Installation team cleaned up after them and removed all debris.
Would advise that you cover off all works required and agreed during the site survey so it is recorded.

Resposta de Peter Cox
I would like to thank Peter cox for the work carried out at my property.
Gareth the surveyor explained what needed to be done to cure damp on my halls outer wall.
Paul who removed the horrible black mortar and Mark and his young apprentice Sean who did a wonderful job of plastering my hall, and cleaning up at the end of each day.Also Liam who was at the end of the phone to answer any questions.
I would definitely recommend Peter Cox.

Resposta de Peter Cox
The team worked efficiently to replace the joists and floor boards. Two days were allowed but they only took one. They left the room as they had found it.

Resposta de Peter Cox
We've had Peter Cox do some work in our house since buying in November. The surveyor Rhys has been absolutely incredible with us, explaining everything step by step and always there to answer any questions. Had some work done by Rab and his colleague in the basement, and then the loft and a wall treatment completed by Rhys himself and his colleague Murray. All work has been brilliant, completed on time if not before, and the boys always tidied up after themselves. Good, honest, hard working boys that are a credit to the company, would highly recommend and will be giving Rhys a call when the next job occurs.

Resposta de Peter Cox
Many thanks to Dan who came out to check our damp proof course.
He was efficient & easy to deal with, explaining the test he was carrying out on our walls here at Peddimore.
Keep up the good work, Dan!

Resposta de Peter Cox
I had an inspection of my property on Tuesday 22nd July in SW London. Chris, the surveyor had good people skills and was knowledgeable. However I was appalled that the technician who cut out pieces of the ceiling and looked under the carpet did not ask but took from a cupboard in the hall a hand held brush and dust pan to clear some of the dust and debris from the floor. He should have brought his own and also brought a vacuum cleaner. He left my floor by the door covered in dust and debris. The same with my bedroom, the carpet was covered in debris and the surveyor and technician both watched as I used my own vacuum cleaner to hoover. The bay window ledges were covered in dust and debris and both the technician and surveyor did not pay any attention on clearing the dust and debris they had created. I didn't see any polythene dust sheets or any type of covering for floor or furniture, although I had created space for them and moved furniture out of the way. Your website clearly states:
Our specialists are equipped with floor coverings to protect your home and Hilti dust extraction units to ensure we will leave your property free from dust and debris.
This was not the case last Tuesday.

Resposta de Peter Cox
This is the second time I've used Peter Cox.
On both occasions they have provided an excellent service.
They certainly know what they're doing.
All of those involved from start to finish on all sides of the work - Stefan the surveyor, Murray the technician, Brian the plasterer along with Sarah in the office and Toni her supervisor - were friendly, helpful, knowledgeable and professional.
Couldn't ask for more.
Great job too, on time and all cleared up after completion.
Thanks to you all.

Resposta de Peter Cox
The survey was comprehensive and and the report issued to us in quick order. The quote for the works was clear, with itemised activities priced separately.
The work done (replastering with damp proof course) was expertly done. Justin, the plasterer, arrived on time and was very efficient and polite. He kept us in the loop at all times and minimised the mess. He was really great.
The reason I gave 4 stars was that it was suggested on the website and during the survey that the cost of the survey would be deducted from the cost of the works. However, I was then told upon booking the work that this only applies if all the works are requested (as opposed to only picking some of the items on the quote). The quote did not mention this caveat at all, which is a bit sneaky.

Resposta de Peter Cox
Very happy with the service great communication John who did the work was fantastic and left the house spotless as I was not there I thought he hadn’t been in until I looked a the working aria closely.

Resposta de Peter Cox
Excellent professional members of staff. Friendly service and work done to high standard with minimal inconvience.

Resposta de Peter Cox
Everyone we dealt with was professional and helpful.
Work was done well and as laid out in the proposal.

Resposta de Peter Cox
Phil came this morning. On time and ready to go. Explained all elements of the treatment he was going to do and what chemicals he would be using. Put floor protectors down and was very conscientious. Place was spotless when he left. Gave good clear instructions about “aftercare” and left paperwork explaining the same.
Very pleased. Would definitely recommend

Resposta de Peter Cox
Peter Cox arranged the installation of a roof ventilation fan for my mother. She said the installer was very polite and carried out the installation quickly and cleanly.
The fan cannot be heard. Within a few days of it being fitted mums house already seems to have a fresher atmosphere.

Resposta de Peter Cox
You cannot fault Peter Cox, this is the second time I have used them for my damp proofing work, and the whole experience was amazing! The communication and planning was perfect from both Jaden and Donita. The contractors AJ and Jason, were incredible, turned up on time, really friendly and talked me through the process, I was more than happy to leave them in my house while I went to work, and the whole job was completed perfectly in 2 days. I will be contacting Peter Cox to come back for some more work in due course, and would urge anyone else to use them.

Resposta de Peter Cox
Did not turn up to do the job this morning. No call, so called them. They called the technician, he's in bed I'll and didn't bother to ring them.
I've taken a day off work as I work from home. I don't get paid if I don't work and that's a £500 loss. Whole room is moved around and covered. Now I have to take another day in 2 weeks time. But they can't recompense my loss because they said they didn't know!
Absolute disgrace.

Resposta de Peter Cox
Job survey on time very helpful.
Quotation next day email.
The young man that installed the new DPC was very professional.
Only had one issue accounts were too abrupt at the time of the call looking for payment. I was on a track machine & did not have the time to talk. She could do with slowing down a little & understand its not all about her ticking the box on that phone call in fact if it was not for my secretary I would have cancelled. Some one else phoned & they sorted it out between them the job was done next day. 10 out of 10 to the young man.

Resposta de Peter Cox
Woodworm treatment application today was carried out by max armstrong. Very polite and informative and kept us informed throughout the process. Answered any questions. Very helpful and easy to talk too.

Resposta de Peter Cox
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