Bestelling is weken onderweg!Nog erger geld terug wordt niet oo gereageerd,telefonisch onbereikbaar ,alleen muziek!geen antwoord op mails. Pure oplichterij!!!!
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Veja o que dizem as avaliações
N'achetez JAMAIS chez PeterHahn, suite a une erreur faite par ma mere âgée qui a fait un paiement non dû a PeterHahn et après 2 mois d'echanges de mails, ils ont finalement promis de rembourser cett... Ver mais
I am also waiting for a refund, endless emails, phone calls, ‘your money will be refunded 3-5 days’, still not received my money, been waiting since early May. I am seriously wondering if this com... Ver mais
A empresa respondeu
Peter Hahn not refunding any customers .I’m owed £124 since 20th June. Told to request C75 from my bank. Are they going into liquidation? Don’t buy unless your certain you won’t be returning goods. P... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Woodview Road, TQ4 7SR, Paignton, Reino Unido
- 0800 054 2120
- service@peterhahn.co.uk
- www.peterhahn.co.uk
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Não respondeu a avaliações negativas
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I adore the things I purchase from…
I adore the things I purchase from Peter Hahn. Their customer service is outstanding. The Gardeur skirt I recently purchased is the exception. The fabric felt inexpensive the one time I wore it. And, my family all advised me n vet to wear it again. If became the joke of our Thanksgiving dinner.
You sell fashions that suit me and look…
You sell fashions that suit me and look good.
Will purchase again
Easy website to navigate. Excellent range of products. Prompt delivery.
Good quality
Good quality
range with reasonable prices and offers. Goods take too long to arrive
Great place to shop for quality fashion!
Great company to shop for quality fashion. Lots of choice for all ages and styles.
Never never ever buy from this company
Never never ever buy from this company. I have asked them on many occasions to STOP sending me email after email advertising their products and they won’t stop !!!! I’m now having to start legal action to get them to stop. Totally inundated with these emails😩😩😩😩
Easy ordering, good delivery updates
My most recent purchase from Peter Hahn was a pair of trousers. The ordering process is easy to navigate and I appreciate the updates regarding delivery dates. The trousers fit well, and I’ve now had them shortened to suit me.
I have been very pleased with all my purchases from Peter Hahn.
My Christmas top has just arrived
My Christmas top has just arrived. Perfect as usual.
I am a customer for many years now and…
I am a customer for many years now and I always enjoy shopping at Peter Hahn UK. If sometimes, I needed a refund, Ph's Customer Service Team has always been responsive and professional. Normally you can expect to wait more than 8 days for any delivery in the UK....yes, indeed, delivery service needs to improve. Top clothing labels, expensive but worth purchasing.
Excellent choice of European labels
Excellent choice of European labels. Long wait for delivery though without any communication during the intervening period. Would have appreciated email update say at point of dispatch.
Scored 4 stars instead of 5 only…
Scored 4 stars instead of 5 only because delivery is very slow, usually 10 days to arrive.
Smart pair of slippers
Although there was delay in receiving my slippers, they arrived just in time for the colder weather. Both sturdy and smart looking pair as well as comfortable and am pleased with them.
Good clothes…
Expensive although there are often offers. Delivery is slow by modern standards but that doesn’t worry me. What I like best is the quality. I’ve bought a few really good items that I expect to wear a lot. Sustainable materials too so that’s good.
Great service and product
Top service for me
Read all negative reviews but my friend has never had a problem so I just ordered my first dress. It came within 10 days and was wrapped beautifully and the dress is amazing. I called customer service to see when it would arrive and I found them to be really lovely. I think if you want the superior brands they offer and high quality goods you need to wait a little longer than usual but that’s ok. Great job Peter Hahn. Thanks 🙏
Terrible customer service
Ordered 16th July supposed to be in stock Did not arrive as promised and when I called told would be delivered in 10 days so I asked to cancel but was told I could not as it had been dispatched (10 days in post?). Arrived after 7 days in different colour so I called as was told either I had ordered wrong or they had sent out the incorrect so I could send back for refund and re order but would have to pay again. The colour they sent isn’t shown on their website so I guess it wasn’t me who got it wrong. They really do not seem interested in customers so I won’t be ordering anything else from this company
I placed an order for a pair of boots
I placed an order for a pair of boots. I received no confirmation email or order number. I emailed Peter Hahn and they asked me to confirm my billing address. Still no order number and I now see they have taken 2 payments from my credit card and not one. Extremely unhappy and will be asking for a refund or ordering charge back from credit card company. I'll never use this company again

Resposta da PETER HAHN
Peter Hahn misleading customers!
Peter Hahn is deliberately misleading their customers, after 3 weeks waiting for my order, I was told after contacting them that my order had been processed, this means nothing.
Ordered 18/06/21
Processed 22/06/21 ????
Despatched 05/07/21 (17 days after my order!)
09/07/21, still not received into the UK, no information on the tracking yet!
I just want to be informed, not deliberately misled.

Resposta da PETER HAHN
I ordered items 3 weeks ago so I…
I ordered items 3 weeks ago so I suppose coming from Germany not too bad. What I think is wrong it says Peter Hahn Uk. For my item it said in stock . Another item not in stock. I assumed in stock meant in the Uk. The company should state very clearly that your item is not in Uk it is in Germany and will take minimum 4 weeks. They never bother to get in touch with an update either. Will never order again. I have cancelled my order but I’m sure I will be told it’s too late. We have such good service and products in the Uk I’m so angry I bothered to place my order with this company .

Resposta da PETER HAHN
Placed an order for a pair of shoes at…
Placed an order for a pair of shoes at the end of May, I am still waiting, they have kept me informed as to time, at first beginning of July now end of July, but they do not state what the delay is. Such a shame I won't order from them again, love the styles but not the wait.

Resposta da PETER HAHN
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