Pink Connect Avaliações 109

I dropped my laptop off with Noah at 9:10, he called me at 10:30 to say they had sorted the issue and wanted to keep it for a little while longer to run further tests.
Noah called again at 12 to say my laptop could be collected and I received an email the following day with a detailed explanation of what caused the outage.
Great customer service and communication!

Noah was very helpful and, most importantly, extremely patient, as I am not the world's most technologically capable person!

Recently upgraded our phone system which I expected to be a complete pain in the A but was pleasantly surprised with how straightforward the whole process was. Marina at Pink Connect made sure everything ran smoothly, answered any questions I had, and helped to smooth out any kinks in the transition. The whole process took about 30 minutes and I was able to get on with my working day. When I realised I had a few questions I phoned Pink Connect back, they answered the phone straight away and were able to help me right away. Only leaving 5 stars because I can't leave 6!

Pink Connect provide ongoing IT support for both work tablets and phones. Noah is extremely helpful and always follows up with technical issues to ensure they are resolved satisfactorily.

I am very grateful for the patience, kindness and efficiency of Omar Chaudry who came to site and quickly identified the computer problem I was experiencing, he swiftly put it right and as always in a courteous and efficient manner.
I consider myself very lucky to have such good support from Pink Connect and especially Omar.

We have been working with Pink Connect for some years now and it's faultless.
Marina has been an asset throughout our business relationship, always a pleasure to speak to, very helpful, informative and quick to deal with any queries raised.
Many thanks for all your help over the years, long may it continue!

All of the IT team are fantastic and very helpful (especially Omar). We do call Pink connect quite often and always met with the same professional help and advise.

Omar has always provided myself and the team with a first class service. No matter what the issue he always resolves it for us promptly. He is an asset to Pink Connect.

Sam also recently assisted us with a Cyber attack and acted on this so swiftly, we were very impressed.

I have had a longstanding IT issue and Noah has been fabulous throughout- always kind, patient and extremely professional. I would highly recommend using PinkConnect, all staff have always been so happy and helpful.

They always deliver a fantastic service, very friendly and efficient.
Their service is top-notch.
I would like to mention OMAR who is very professional and knowledgeable.

The response to my out of hours incident, where contractors had severed all Tele-comms into one of our sites was outstanding. Replying to emails throughout Saturday and Sunday, resulting in an engineer being on site before 9am on Monday morning.

A special mention for Jack Elliott who dealt with this incident.

I have just migrated my business phone to Pink Connect and have been so impressed by the professionalism and responsiveness of the teams. They have kept me updated at all steps, been proactive in providing solutions, uploaded my settings and providing me with training on the system. Being a small business I know how vital it is to deliver excellent service to customers and Pink Connect definitely make me feel that my custom is valued by them. Thank you.

Noah resolved my issues efficiently. I would highly recommend.

Best customer service experience I have ever received. Sam and Mabz in particular are always just one phone call away.

They responded quickly and efficiently in getting the issue with my work tablet resolved.

The team at Pink connect support always very helpful and patient when dealing with my enquires. They have helped me out on every occasion. I cannot fault them in any way.
Thank you Team.

Great service and support in dealing with our IT issues. David and his team are always at the end the phone, so problems get sorted as they occur.

Excellent support from Pink Connect, especially David, who whilst migrating us onto their IT support system came across many issues but went above and beyond to ensure we moved over to their support system successfully.
On going help is very good too.
Plumbits
Stafford

David was brilliant Friday evening we had problem and sorted very helpfull he was

David couldn’t have been more helpful and sorted my problem quickly.