Pink Connect Avaliações 109

PINK CONNECT ENGINEER OMAR CHAUDRY
VISITED OUR OFFICE TO SORT OUT ON GOING
PHONE ISSUES - ALL SORTED - GREAT SERVICE
FIRST CLASS - VERY NICE MAN

Omar sorted out the issue i was experiencing quickly and explained how i can fix the issue myself should it happen again. He made some changes to the system so in theory it wont happen again.

Highly recommended

I called in Pink Connect initially to provide a survey for the optimal positioning of 3 new WiFi access points for our offices. We then asked them to install the access points which was carried out quickly, professionally (and tidily) by Jack Elliott and Jake Umney-Jones. A big thank you to them both. Based on this experience, I would highly recommend Pink Connect.

Their customer service team is fantastic!

Outstanding customer service, Mabs is always great in explaining any changes to our bills in a way which doesn’t make you think you are thick!!!! Would highly recommend Pink Connect as a personalised and friendly business who take care of you and your needs.

Kind and careful delivery of information ....

Jack and Jake arrived promptly on the day the attended. We were having trouble with wireless access in our building. They quickly and efficiently diagnosed and sorted the problem which is now sorted. They were polite and their work very neat. they also checked the network in all the various areas of the building, troubleshooting as they went.
End result is fantastic wi fi coverage in a large sprawling building which is exactly what we needed.
Many thanks for all the help.

I am really pleased with my recent experience - I received excellent service before, during and post the engineers' visit yesterday. Jack & Jake were very thorough and set everything up exactly as we requested. They were extremely careful to ensure that the least possible disruption was created during a busy day. I am very happy with the service provided by Pink Connect and would wholeheartedly recommend them to others.

Sam is our point of contact and is always so helpful and informative with any issues and queries raised, gets back to me quickly and works hard to find resolutions or give advise on what works best. Thank you!

Joe was great when he did our PAT testing. Very efficient, helpful and friendly. Would definitely use again.

Pink Connect has to be my favourite service provider. Working with this team especially Marina Mallington is delightful. She cares so much about her customers. Always positive and polite and magnificent. Thank you Marina (Pink Connect) Team.

Absolutely sterling service from Pink-Connect. David, our technician, went the extra mile to deliver for us - and as a small charity, with little technical expertise, that was extremely valuable.
Communication with Pink Connect was five-star - telephone support and staff were extremely helpful and professional.

The engineer that was assigned to us for our office move, Joe, was excellent. He arrived promptly and set us up in our new office with no issues which meant that, rather than have to close for the entire day, we were fully operational by 3pm.
Great service, thank you!

Thank you to Jules Rastelli from Pink Connect for a brilliant service provided recently with my phone. I now have a permanent number that I can take with me if I ever move offices, and an app on my phone which I can use to dial out using my office number. All sorted out quickly and smoothly, Jules listened to my needs and provided the perfect solution. Thank you, Jules Rastelli

Excellent service at Pink Connect, extremely quick to respond and customer services exceptional. I wouldn't hesitate to recommend them.

I know I can be an awkward Customer especially when dealing with something out of my comfort zone, this is definitely the case with IT and cyber security.
I explained to Meir my desire to look after my Customers and have their data saved online and accessible by them at all times. It did not concern me that my back up system was an external hard drive or that I was using home office versions of Microsoft and google for my email. Or in fact that I had no outside help if all my systems failed.
Meir showed amazing patience, even setting up a meeting with his MD Steffan in order to ally my fears that I was getting what I was driving for. I signed up for £27/month, have a Tera bit of online back up and phone support.
The system to share documents with my Clients is called Sharepoint and it has meant I can now do exactly what I set out to do.
How has it helped my business, last Thursday I was contacted by a Client missing 1 of 20 fire risk assessments. I found the document on Sharepoint and resent it separately to her via email – result happy Customer.
On Monday my Client was having an issue with syncing their systems and my Sharepoint, he could not gain access. One phone call later, the Tech guy Jack had connected to my Clients computer and the issue was sorted out. Without that back up it would have been possible to sort eventually with emails and documents sent over, with it, it made my Client realise the professional backup and support I now have in my IT.
Oh I also have 3 years cyber security for a fraction of the cost I was paying previously!
Given my experience I would recommend Pink Connect and Meir as a value for money IT solution. Needless to say I will look to him when I need to sort out my Telecoms as well!
Kind Regards

Gary Durnall

I was having phone and email issues and Pink Connect in Stafford resolved everything within a day and now manage it all for me so i can focus on more important things.

Excellent service received from Pink Connect, I was unhappy with my current provider. I met Jules at a networking meeting and told him about my current situation. He managed get everything moved over and I am really happy with the outcome.

I would recommend Pink Connect to anyone who wants a professional service from a telecom company !

It has been refreshing to work with Pink Connect as a company and with David Hartry as our IT support. He is so knowledgeable and helpful and he seems to be able to convey complicated IT information in a completely understandable way for us novices! He also manages to anticipate questions or experiences we may have had too which is also a really productive way to work.