Ordered an arcadia guard from them and immediately clocked that they hadn’t emailed me a confirmation. 3 of my emails have been completely ignored. Blatant fraud/scammers. PayPal didn’t ask questio... Ver mais
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Veja o que dizem as avaliações
Stu is amazing. We've purchased a leopard gecko, giant millipedes and now a beardie!! He's so knowledgeable and extremely helpful. He always makes sure to spend time with his customers. My husband wan... Ver mais
Awesome shop with everything you need. Brought a beardie from here. Really knowledgeable staff who could answer any question I asked no matter how stupid. Will definitely going back again in the futu... Ver mais
I ordered a bulb from them on the 4th March waited a week and nothing was updated order was processing, so i tried to ring them no answer, emailed them twice no answer. Went to Paypal to get refund wh... Ver mais
Detalhes da empresa
Escrito pela empresa
Specialist Online Reptile Store with a Showroom near Boston, Lincolnshire. Delivery, Click & Collect or just pop down in store. Online Prices in Store. Well known for our Natural Bioactive Terrariums and Pauldariums, built and customised to order.
Informações de contato
Unit 12, Cowbridge Business Park, Pe227dj , Boston, Reino Unido
- 07787 111813
- Sales@plantedterraria.co.uk
- www.plantedterraria.co.uk
2,6
Ruim
103 avaliações
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Exceptional customer service and great products
I placed an order but failed to realise that when ordering live plants etc, I’d need to collect.
Stu organised everything to be delivered to me and everything arrived in perfect condition.
Brilliant service.
22 de janeiro de 2024
Damaged on arrival and no response to my email.
The items were so poorly packaged that when they arrived they were damaged. A heavy bag of substrate was packaged together with basking bulbs and UV bulbs loose within. As a result only the substrate remained intact whereas the glass items were damaged by the heavy bag rolling around.
I have had no response to my email asking for either a refund or an exchange.
31 de outubro de 2023
Easy purchase and best price
Easy purchase and best price. Just no order confirmation and had to get in touch to chase delivery as didn’t know when it was going to arrive.
5 de novembro de 2023
he knows what he is doing
4 de novembro de 2023
Great service in store
Great service in store. Online order arrived really quickly, and all intact. Great choice of products. Fab choice of cork bark and decor. Good advice re reptile care as well. Would recommend. Fantastic bioactive vivs.
28 de outubro de 2023
arrived in perfect condition and very…
arrived in perfect condition and very fast delivery
7 de outubro de 2023
Definitely a repeat customer.
Easy to use website, good selection of products, delivered on time.
Communication through messenger for delivery feedback within a few minutes.
8 de setembro de 2023
Planted Vivarium Soil
I ordered the planted vivarium soil, the process was simple and fast and I am pleased with the product I received.
Would recommend to a friend.
27 de julho de 2023
5 star service as always
18 de junho de 2023
Great product at a reasonable price
Great product at a reasonable price, will be using these regularly
5 de maio de 2023
Prompt delivery of product as described.
18 de abril de 2023
Rapid turnaround and best price online.
28 de março de 2023
Fantastic quality product fast delivery
13 de março de 2023
Quick and easy purchase
Quick and easy purchase, arrived on time and the product is great thanks x
24 de fevereiro de 2023
Great service and great products.
Great service and great products.
Their cork is always amazing and great communication throughout the order. Will be using again!
12 de janeiro de 2023
Goods delivery
All my goods arrived in good time and in good condition. I was a bit disappointed with the springtails.
25 de novembro de 2022
Cork bark was amazing
Cork bark was amazing, as was the substrate, awesome value for money.
19 de agosto de 2022
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