I ordered a thermostat on the 10th of October and have only had confirmation of purchase and dispatch 20 days later. I needed the product 7 days after purchase. I tried contacting them via the phone n... Ver mais
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Veja o que dizem as avaliações
Don't buy from these people! Unfortunately I was in a rush when ordering and purchased before reading reviews. Like others have experienced, they take the money then the product never comes. They don'... Ver mais
Total Scam company. Both contact numbers on website are wrong and fake. Need to report to card provider for blocking the payment if possible
Order arrived on time, as promised. Items were as stated on internet. No problems at all. I think the low starr reviews given, may relate to a similar named website. Would definately use this company... Ver mais
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Untrustworthy. Six Weeks, No Delivery, No Refund — Avoid
All I received were repeated false “failed delivery attempt” emails and weeks of hassle. After six weeks with no delivery, I had to recover £360 through a bank chargeback because Mr Hussain, the director, refused to issue a refund.
He insisted I should wait for the item to arrive, then pay return postage before a refund would even be considered — despite the company advertising 2-day delivery.
Wait for something I had paid for, which clearly wasn’t arriving, then pay to return it? Interesting business model.
To be clear, DPD were not the issue. They deliver to our addresses multiple times every week without problem.
Hideously poor service, an unreasonable refund policy, and not a company I would trust.
I think this is a scam - all five star reviews are from new profiles (probably fake) all negative reviews say similar - paid money, got nothing, would not refund.
Missing items
Missing items. Been lied to saying they have been sent out. Really hard to get a response via any form of communication.
Terrible customer service
So glad I found this place
So glad I found this place Managed to get exactly what I needed without any hassle and saved a bit of money too. Delivery was super quick which was a massive help. Will definitely be back
Quick delivery
Top service from start to finish. Proper easy to find what I needed and the price was right. Shipping was lightning fast too. Will 100% be using them again for the next project.
Bad customer service
Sent the wrong item, ignored emails after saying they would arrange a swap. Then I called them and asked them to do a partial refund instead and they agreed but noting happened and then ignored emails again.
Opened a claim with credit card company.
Avoid at all costs - item never delivered and communication very bad
Wish I had read reviews before ordering. I made an order for three items on Feb 18th. Supposedly next day delivery (cost extra). Nothing arrived. Kept chasing and eventually was told one item was on back order and would be in soon. Kept chasing by email as phone calls go unanswered. Still never arrived and they stopped answering emails. Eventually went to cancel and they sent an email confirming cancellation and the refund on Mar 3rd. No refund posted in two weeks to chased (no response) and contacted my bank (need to wait 31 days). Now raising a dispute via my bank.
Scam company,stay well clear .ordered a…
Scam company,stay well clear .ordered a pump which did not arrive in time so cancelled order ,still waiting on my money to be returned nearly 4 months later ,credit card company is chasing after them .
Tried to ring countless times ,never answer the phone ,just goes to answer machine.
Countless emails with no response.
Definitely A Scam Company!
Needed some fittings the next day
Needed some fittings the next day. They came on time with nothing missing. Great experience would recommend
Very positive experience despite initial concerns
I had a very positive experience with this company.
I ordered over £230 worth of Speedfit fittings, and they were the best value I could find online. After reading some mixed reviews, I was initially a bit unsure, so I contacted them to confirm my order.
They replied within 20 minutes, which was very reassuring, and my complete order arrived just two days later.
Everything was correct and well packaged.
It’s worth noting that there appears to be a similarly named company with poorer reviews, which may be causing some confusion. Based on my experience, I would definitely use this company again.
Order arrived on time
Order arrived on time, as promised. Items were as stated on internet.
No problems at all. I think the low starr reviews given, may relate to a similar named website. Would definately use this company again.
Great service and prices
Ordered a part on Monday and it came the next day, excellent service and great prices
No Refund
Ordered parts and realised straight away they were incorrect. Cancelled next day without goods being shipped. Waiting for refund more than a month later. Very difficult to get on the phone. Would not recommend this company!
Stay away
Order never arrived emails and phone calls, at first said they where sorting it out, still did not arrive contacted them again no reply to emails and no pick up on calls. In the end i had to ask my bank to step in received full refund, STAY AWAY FROM THEM !!
Excellent service
Really good service, cheapest online, the person on the phone was very helpful and polite and as promised we recieved next day delivery. Would recommend to anyone.
Thanks a lot.
Ordered a part came the next day
Had a leak, ordered a part and it came the next day. Great service and great prices.
Great service great price
Great service. Website was easy to navigate and prices are very good. Order arrived on time. Will be ordering from them again
Excellent thank you so much best price…
Excellent thank you so much best price around as a single mother with 3 children under 5 we needed the part before the plumber was going away ordered one day here the next :) x
I'd give them zero if I could.
I'd give them zero if I could.
Ordered a part, paid for express delivery. 2 weeks later the wrong part arrived.
They ignored all my messages
It is a scam site
It is a scam site. They sent me a wrong part and it is impossibile to contact them in any way (email, phone or whatsup listed on their site). I returned the pump to their return address but no response or refund since then recieved. Don't waste your money and time.
Avoid, Avoid, Avoid
Avoid, Avoid, Avoid, Scam company!!! Order never received, they promised a full refund, I never got it, they don't answer the phone, they don't reply to emails,
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