Poparide Avaliações 382

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

L'appli Poparide est super efficace pour communiquer rapidement entre conducteur et passagers.En tant que conductrice, je contrôle précisément tous les détails des heures, points de rencontre, nombre... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Since I knew about this app, and I recommend it to everyone, I'm pretty sure at least 50 people around ne use it and all of them find it very helpful. For me, It saved many trips. Many work oppor... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Good concept and they are gradually adding features. The in app payment makes your experience with rides reliable and near flawless, but app allows people to share private contacts for in person payme... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using Poparide for more than a year and have had a great experience. The app is easy to use, affordable, and reliable. The drivers I’ve traveled with have been friendly and professional, mak... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de transportes

Escrito pela empresa

Poparide is a carpooling platform used by over one million members to share rides between cities across Canada. Whether you’re commuting for work, heading to school, or planning a weekend getaway, Poparide helps you travel affordably and reliably. We verify every driver’s licence, display ratings and reviews for both drivers and passengers, and use a secure online booking system with upfront pricing—so you always know what to expect. Our friendly support team is available 7 days a week to help whenever you need it. Download the app on iOS or Android, or book directly from the Web. With Poparide, you can feel confident every step of the way.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

382 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I’ve never had an unreliable experience…

I’ve never had an unreliable experience on the app, and I appreciate that these rides are much cheaper than buses and trains within Ontario.

19 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Thanks for sharing this, we really appreciate it! Glad Poparide has been a reliable and affordable option for you 😊

Avaliado com 1 de um total de 5 estrelas

Pop a ride- BAD COMPANY POLICY AND DRIVER VETTING

Pop a ride, you disappoint me. Because I didn't know who was charging me through my bank I requested a chargeback on the credit card. The trips were booked by mistake and cancelled immediately and I believe I sent reasons for the cancellations through the app.
The car and driver I finally got was frightening and the car was full of garbage. Then you blocked me because I missed your 1 day window to reply. I don't check my email everyday pop a ride. Then out of the blue you tell me I have breeched your agreements and am never allowed a pop a ride account again in the same email thread you asked me to respond to the requested chargebacks...? Keep my $45 dollars, I am happy to find a another way to travel.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Hi Sarah,

We’re sorry to hear that your experience left you feeling this way. Situations involving chargebacks can be complex, and when one is initiated through a bank, we’re required to follow specific procedures.

If we’re unable to resolve the dispute directly with a member, the case must then be handled through our payment provider.

If you’d still like to discuss this further, we’d be happy to review it with you.

Our team has reached out through our official support channel at support@poparide.com.

Avaliado com 1 de um total de 5 estrelas

Ive book 3 times the whole day without…

Ive book 3 times the whole day without any single reply. Why bother to post the ride if the driver doesn't even reply to messages.

14 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Dear Kutemasu,

We're sorry to hear you're facing issues finding a ride.

Drivers with low responsiveness may be banned from the app, so we'll be happy to look into this.

Please reach out to us at support@poparide.com so we can take a closer look.

Thanks!

Avaliado com 5 de um total de 5 estrelas

Very good and inclusive app

I really appreciate this app, cos it’s very secure and helpful for managing interaction with passengers, giving some précisions on time and place to meet. But, try to pay the driver on time please, cos money’s taking longer. It should be maximum 24h after the ride. Thanks.

14 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Thank you for the thoughtful feedback, we’re really glad the app has been helpful! Driver payouts have a 4-day clearance period after the trip, after which the payment processing begins. Depending on the payment method and bank processing times, it may take a little longer for the funds to appear. If you ever have concerns about a payout, feel free to reach out to us at support@poparide.com and we’ll be happy to help.

Avaliado com 5 de um total de 5 estrelas

Love the app

Love the app. Helps save on gas, totally recommend

13 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Thanks for the 5-star review! 💚 We aim to make travel more affordable for everyone 😊

Avaliado com 1 de um total de 5 estrelas

I tried to book with one of the rider…

I tried to book with one of the rider from Oshawa to Cornwal...they start from 7pm to 10pm to 11pm and now they said car broke canceling the ride....unprofessional attitude.

9 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Thank you for sharing your experience. We’re really sorry to hear about this; that’s not the kind of experience we want for our members.

We take concerns like this very seriously and would appreciate the opportunity to look into it further.

Please contact us at support@poparide.com with your trip details, and our team will review the situation carefully.

Avaliado com 5 de um total de 5 estrelas

When it works well it works

When it works well it works. I was shown this by a friend and have now made a couple excellent trips to places that would have been a couple buses . Watch reviews or people that don’t communicate well .

8 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Thanks for your review, Steven!

We're glad to hear Poparide helped you make some great trips, and thanks for your tip about checking reviews and choosing people who communicate well.

Remember that you can report members directly on the app or contact us at support@poparide.com if something isn't working well.

Thanks for being part of the community!

Avaliado com 5 de um total de 5 estrelas

I took a ride from Edmonton to…

I took a ride from Edmonton to whitecourt and it was a great ride with Amarjit bhai , he is very nice and friendly and very knowledgeable. I like this platform. Thank you so much Popride team.

5 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

We are thrilled to hear you had such a great ride from Edmonton to Whitecourt with Amarjit. It is wonderful to know that you found the trip friendly and informative.

Welcome to the Poparide community 🧡

Avaliado com 5 de um total de 5 estrelas

It’s my first week having people with…

It’s my first week having people with me on board. Great experience so far. I believe I would continue….

6 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

We're so glad you enjoyed your trip with Poparide! Thanks for being part of our community. 💚

Avaliado com 5 de um total de 5 estrelas

I’ve been using Poparide for 3 years…

I’ve been using Poparide for 3 years now and have nothing but positive things to say about the platform. Obviously you have the occasional negative experience but that’s an individual issue rather than the platform. I feel very safe and comfortable using this app. The drivers are reliable in my experience and the passengers I’ve shared rides with have always been pleasant. When I’ve had issues Poparide has been prompt to refund me and even offer extra credit towards future rides. 10/10. I’ve recommended it to all my friends. I’m also a young and petite woman and have always felt very safe

4 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Thank you so much for sharing this thoughtful review!😍 We’re really glad to hear that your experience with Poparide over the past years has been a positive one. It means a lot to know that you feel safe and comfortable using the platform, and that both drivers and fellow passengers have made your trips pleasant.
Thanks again for being part of the Poparide community and for taking the time to share your experience with others!🧡

Avaliado com 5 de um total de 5 estrelas

Superbe application

Superbe application, j’ai trouvé mon covoiturage facilement et tout a été respecté

4 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Merci d’avoir partagé votre expérience et pour cet avis 5 étoiles ! 💚 Nous aimons rassembler les gens et rendre les voyages faciles et abordables.

Avaliado com 5 de um total de 5 estrelas

Thank you Postcode for me to easy…

Thank you Postcode for me to easy earning as a newcomers

4 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Thanks for your 5-star review, Ashok!

Just to clarify, Poparide is a carpooling platform that connects drivers and passengers travelling in the same direction to share trip costs.

Under carpooling regulations, drivers are not allowed to make earnings from trips; members only receive compensation to help cover their travel expenses.

If you have any questions about our service, feel free to reach out to us at support@poparide.com. Our team will be happy to help!

Avaliado com 5 de um total de 5 estrelas

Saved my a** many times

Customer service 5/5. While some of the drivers on the app can be challenging, customer support is very accommodating and understanding.
The app is super easy to use, not overly complicated. Notifications are minimal and does not spam emails.

3 de março de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

We are thrilled to hear that you had a great experience with our Support Team.

Providing accommodating and understanding support is a top priority for us, and we are glad we could help you navigate any challenges with drivers. It is also wonderful to know you are finding the app easy to use and that our notification frequency is working well for you.

We appreciate having you in the Poparide community! 🧡

Avaliado com 5 de um total de 5 estrelas

He was right in time.

He was right in time.

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Hi Ichechi,

We're glad to hear your trip went smoothly and hope your future rides are awesome!

Avaliado com 1 de um total de 5 estrelas

Rude drivers

Rude drivers
Some drivers on the app are very rude and without manners.
They
Don't vet them
What is important to them is money.

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

We're sorry to hear you've had bad experiences with some of the drivers on our platform. Kindness is a core value at Poparide, and we strive to create a respectful and friendly environment among our members.

We'd love to have a chance to look into this further. Please contact us at support@poparide.com with your trip details, and our team will review the situation carefully.

Avaliado com 1 de um total de 5 estrelas

Usually a good experience - except when it is unsafe and ignored

Usually a good experience.

However, there was one incident when a driver did now show up, communicated incorrect information, refused to answer their phone, and left me stranded in a rural area by a highway they asked me to go to. Poparide did not provide a report on what happened or provide any information on what would be done to ensure safety in the future - instead, they blocked me from the app when I asked questions.

I think that issues like this need not only to be published on sites like this, but also have options for regulator intervention - without fear for retaliation.

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Thank you for sharing your experience. We’re really sorry to hear about this; that’s not the kind of experience we want for our members.

Safety and trust are at the heart of our community. We take concerns like this very seriously and would appreciate the opportunity to look into it further. Please contact us at support@poparide.com with your trip details, and our team will review the situation carefully.

Avaliado com 5 de um total de 5 estrelas

Amazing platform

Amazing platform. I am so glad i found it.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Poparide

Resposta da Poparide

Thanks for your review! We're glad to have you as part of our community 😊.

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