ProCook - Bluewater Avaliações 

1.158
•
O TrustScore é 5 de um total de 5

4,8

Bluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We went to ProCook to get some kitchen knives, while looking, we were approached by a member of staff. Who asked us if he could help, although we knew what knives we wanted. It was nice that he engag... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wide range of choices and reasonably priced. Very happy with the Gourmet ceramic 24cm frying pan I purchased to replace an old one I had and considering getting an additional larger one too.

Avaliado com 5 de um total de 5 estrelas

Friendly staff. Happy to help out as I picked up the wrong pan so did a stress free exchange. I brought the stainless steel frying pan and honestly wouldn't buy any other frying pan. No need to keep c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We went to get all the stuff we needed to fill a kitchen as we've just bought our first house. I just wanted to shout out Erykah from the Bluewater store as they were so helpful and made sure we got e... Ver mais


Detalhes da empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contato

  • Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(1.158)

25.412 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My husband and I came into ProCook for…

My husband and I came into ProCook for a specific item. Sharon was there to understand and assist us.
She showed us several products and wow did she have incredible product knowledge. Explaining, demonstrating and not only how to use the products best, but also how to care for them to get the best out of them. She was honest and able to answer all of our questions.
We left over the moon with our 5 items purchased.

This was for sure the most memorable customer service experience we have had in a long time. A huge Thankyou to Sharon, she is a asset to ProCook Bluewater. We will for sure be back for future products :)

7 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

On this occasion

On this occasion, pro Cook had the pans we were looking for. The offer was attractive and we were keen to take advantage. Additional items had to be purchased as the offer threshold was not met initially, a very good marketing ploy!!

25 de maio de 2026
logotipo da ProCook - Bluewater

Resposta da ProCook - Bluewater

We're glad you found the pans you were looking for and appreciated the offer! We hope you enjoy your new items. Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Staff were helpful in advising me on…

Staff were helpful in advising me on getting the best deal for the saucepans I bought. Plus the 20% off because it was bankholiday.

25 de maio de 2026
logotipo da ProCook - Bluewater

Resposta da ProCook - Bluewater

We're so glad our team could help you find a great deal on your saucepans! We appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Lovely Young lady (lexis) was extremely…

Lovely Young lady (lexis) was extremely helpful, knowledgeable and polite.

27 de maio de 2026
logotipo da ProCook - Bluewater

Resposta da ProCook - Bluewater

We're so glad our team member was extremely helpful, knowledgeable, and polite. Thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

Helpful and knowledgable staff member

Helpful and knowledgable staff member. We were very pleased with our purchase and the help we were given. Thank you

26 de maio de 2026
logotipo da ProCook - Bluewater

Resposta da ProCook - Bluewater

We're delighted our knowledgeable team provided excellent help and that you were pleased with your purchase. Thank you!

Avaliado com 5 de um total de 5 estrelas

Good range

Good range, competitive prices

20 de maio de 2026
logotipo da ProCook - Bluewater

Resposta da ProCook - Bluewater

We appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Bought the tri-ply stainless steel pan…

Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had in mind which wasn’t suitable for our type of cooking and hob. The pan itself and a solid quality unit which also looks great!

16 de maio de 2026
logotipo da ProCook - Bluewater

Resposta da ProCook - Bluewater

We're happy to hear that our team provided helpful advice, guiding you to the perfect tri-ply stainless steel pan. We're glad it suits your cooking needs and hob type. Thank you for your positive feedback!

Avaliado com 5 de um total de 5 estrelas

The staffs gave me a brilliant customer…

The staffs gave me a brilliant customer service.

I will go to the branch again and also introduce family and friends.

The products brought was also good

19 de maio de 2026
logotipo da ProCook - Bluewater

Resposta da ProCook - Bluewater

We're so happy to hear our staff provided brilliant customer service and that you enjoyed our products! We appreciate your recommendation and look forward to your next visit.

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