ProCook - Bullring Avaliações 

399
•
O TrustScore é 5 de um total de 5

4,8

Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU Birmingham, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Polite attentive staff who knew exactly the answer to my questions. Neat well laid out store with ample space to wander and peruse without being hassled by staff. Very relaxing shopping experience

Avaliado com 5 de um total de 5 estrelas

I’ve been to several Pro Cook stores and the Bham Bullring branch is by far the best I would recommend a visit if you’re looking for anything….pots, pans, gadgets or utensils for use in your kitch... Ver mais

Avaliado com 5 de um total de 5 estrelas

I needed a very random item (and found it) on Friday in the Birmingham ProCook in the Bullring. I haven’t been in a Procook shop for many years as their pans, cutlery etc really last so I don’t need t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought a set of knives and honestly wasn't expecting to be able to try them in store, saw how cleanly they cut though some veg and the product pretty much sold itself. The staff member who I now wis... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contato

  • Unit SU523, Middle Mall, Bullring & Grand Central, B5 4BU, Birmingham, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

399 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(399)

25.522 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Reasonable price and friendly service

Reasonable price and friendly service with good range of products

28 de março de 2026
logotipo da ProCook - Bullring

Resposta da ProCook - Bullring

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Impeccable customer service

We found everything we needed but what stood out was the impeccable customer service.

30 de março de 2026
logotipo da ProCook - Bullring

Resposta da ProCook - Bullring

We're happy you found everything you needed. It's great to hear that you were so impressed with our customer service. We appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

Very nice shop to look round and plenty…

Very nice shop to look round and plenty of choice.
I was served by a very helpful and pleasant young lady. As I had other shopping to do she kindly kept my purchases until I was able to collect them

27 de março de 2026
logotipo da ProCook - Bullring

Resposta da ProCook - Bullring

We're so glad you enjoyed browsing our shop and appreciated the selection. We're happy to hear that our employee was helpful and accommodating by holding your purchases for you!

Avaliado com 5 de um total de 5 estrelas

Knife sets…

I thought I can only buy the knives in a set but was eased to know I can purchase one on its own and build my collection slowly as and when I can afford to

26 de março de 2026
logotipo da ProCook - Bullring

Resposta da ProCook - Bullring

We're happy to hear that you found the option to purchase individual knives helpful! We appreciate you sharing your experience and are glad you can build your collection at your own pace.

Avaliado com 5 de um total de 5 estrelas

Cookware

Great interaction with the staff and myself. Extremely helpful

22 de março de 2026
logotipo da ProCook - Bullring

Resposta da ProCook - Bullring

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was extremely helpful to you.

Avaliado com 5 de um total de 5 estrelas

very straightforward

very straightforward transaction

18 de março de 2026
logotipo da ProCook - Bullring

Resposta da ProCook - Bullring

We appreciate you taking the time to share your positive experience, and we are so happy to hear you were satisfied with our service.

Avaliado com 5 de um total de 5 estrelas

Attentive staff

Attentive staff, engaging in chat about the product. Welcomed us back, when we returned after lunch - remembered us and offered further assistance, when we asked about other products.

17 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Great products

I bought six products, I have only used a potato peeler and one of the knives so far. In a nutshell, the peeler was the best one I've ever used. And the knife was equally as good. These were by no means the more expensive products. Very pleased with my purchase.
Also the staff were very helpful and friendly, without jumping in your face.
I will be visiting this store on a monthly basis

15 de março de 2026
logotipo da ProCook - Bullring

Resposta da ProCook - Bullring

We're happy to hear that you're very pleased with the peeler and knife. It's great to know our staff provided helpful and friendly service. Thank you for your positive feedback; we appreciate it and look forward to your monthly visits!

Avaliado com 5 de um total de 5 estrelas

Love the ProCook shop in the Bull Ring

Love the ProCook shop in the Bull Ring. Great customer service, with very helpful staff. Bought some new kitchen cutlery, perfect for my needs.

13 de março de 2026
logotipo da ProCook - Bullring

Resposta da ProCook - Bullring

We're delighted you love our shop and appreciate the helpful service! It's great to hear you found the perfect cutlery for your kitchen needs. Thanks for your review!

Avaliado com 5 de um total de 5 estrelas

Returning a damaged pan

I had to return a non stick pan which had failed. The non stick had come off in a strange circular pattern the first or second time I had used it. I was concerned I would be accused of mis using the pan because of the strange wear markings and be refused a replacement. All of this was far away from the service I received. No quibbles a new pan was found and the exchange completed with little to no fuss.
The staff who dealt with me were pleasant and helpful. I would certainly be confident buying more kitchen equipment from Procook and willing to recommend them to others.
Sometimes for whatever reason goods fail. It is how a company reacts to your issue that matters.

14 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Yes I was very happy with my new …

Yes I was very happy with my new dinner set I we ould rate pro cook hundred present I like to shop more in there 😀

14 de março de 2026
logotipo da ProCook - Bullring

Resposta da ProCook - Bullring

We're so happy you're pleased with your new dinner set! We appreciate your wonderful rating and are delighted you enjoy shopping with us.

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