ProCook - Cheshire Avaliações 

1.260
O TrustScore é 5 de um total de 5

4,8

Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... Ver mais

Avaliado com 5 de um total de 5 estrelas

The young gentleman who served us was extremely helpful and patient as we checked the goods at the counter in the boxes. Decent offers and excellent quality of our dinner set.

Avaliado com 5 de um total de 5 estrelas

Good quality products at reasonable prices. Good design with the saucepan having a built in strainer facility. Member of staff came to offer help with no pressure applied and offered personal experie... Ver mais

Avaliado com 5 de um total de 5 estrelas

It was such a pleasure to be taken care of by Chloe and Becky at the Cheshire Oaks ProCook outlet. Both were incredibly professional, patience, friendly and knowledgable about their products making su... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contato

  • Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.260)

26.330 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Staff…

One staff member was walking round putting vaseline on her lips with her fingers. I think she should do it somewhere where she can wash her hands!
The tills were a bit chaotic with paperwork which seemed more imprtant. The lady who served me was excellent.

21 de junho de 2026
logotipo da ProCook - Cheshire

Resposta da ProCook - Cheshire

We appreciate you sharing your observations. We are addressing the staff conduct and the till area's organization to improve our service. We're glad one of our team members provided excellent service.

Avaliado com 5 de um total de 5 estrelas

A quality product

You can't beat a ProCook product. Always of high quality. For the quality I feel it's value for money, as the items last for years.
I'm always impressed with the customer service you receive.

21 de junho de 2026
logotipo da ProCook - Cheshire

Resposta da ProCook - Cheshire

We're so happy to hear you consistently find our products high quality and great value! It's wonderful that our items last for years and that you're always impressed with our customer service.

Avaliado com 5 de um total de 5 estrelas

Excellent service in shop

Excellent service in shop. Knowledgable, pleasant , friendly and professional staff who served me.
I did research the item that I wanted and I was directed straight to it. Plus honoured blue light discount which is a bonus.

14 de junho de 2026
logotipo da ProCook - Cheshire

Resposta da ProCook - Cheshire

We're so pleased you received excellent service and found our staff knowledgeable and professional. We appreciate your kind words and are glad you found what you needed.

Avaliado com 5 de um total de 5 estrelas

Perfect Service


We were greeted by friendly staff and given a professional level of service and assistance with our enquiry which led to our purchase.

We didn't catch the member of staff's name but she served us at the Cheshire Oaks store on Tuesday 16th June and our order number was O0753543993

16 de junho de 2026
logotipo da ProCook - Cheshire

Resposta da ProCook - Cheshire

We are so pleased to hear about your positive experience with our team at the Cheshire Oaks store. It's wonderful to know our staff provided professional service and assistance, leading to your purchase. We appreciate you sharing this feedback.

Avaliado com 5 de um total de 5 estrelas

always visit but noticed they had moved…

always visit but noticed they had moved to a larger store, must bigger and better laid out, we found a table cloth on a display near the entrance and it was the perfect fit and colour for what we were looking for the staff very friendly as always.but as this was the first shop we went in we only bought a pair of training chopsticks with the plan to re visit later in the morning.

14 de junho de 2026
logotipo da ProCook - Cheshire

Resposta da ProCook - Cheshire

We're delighted you enjoyed our new, larger store and found it well-laid out. It's wonderful to hear our staff were friendly and that you found the perfect tablecloth! Thank you for your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Service as it should be

My experience at Pro Cook at Cheshire Oaks was overwhelmingly positive. The lady that initially approached us was highly professional, very knowledgeable, friendly and not at all pushy. I would definitely recommend the store to others.

9 de junho de 2026
logotipo da ProCook - Cheshire

Resposta da ProCook - Cheshire

We're so pleased you had an overwhelmingly positive experience at our store! We appreciate your kind words about our professional, knowledgeable, and friendly team. We're glad you would recommend us!

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Staff were very helpful and went out of there way to help you

13 de junho de 2026
logotipo da ProCook - Cheshire

Resposta da ProCook - Cheshire

We're so glad our team provided helpful and dedicated service. We appreciate your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Purchased salt and pepper mills from…

Purchased salt and pepper mills from Cheshire Oaks. After returning home to N.Wales noticed the plastic cap from under one was missing. Living so far from the nearest store we phoned the store in Cheshire Oaks and they very kindly mailed us a replacement. Couldn’t expect better service than that. All credit to the staff.

8 de junho de 2026
logotipo da ProCook - Cheshire

Resposta da ProCook - Cheshire

We are so pleased to hear about your positive experience with our Cheshire Oaks team! It's wonderful to know we could assist you promptly and efficiently. We appreciate you sharing your kind words.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais