The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till... Ver mais
Localização
Trocar localizaçãoUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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Veja o que dizem as avaliações
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Ver mais
A empresa respondeu
Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome... Ver mais
ProCook is a lovely , clean and organised shop, and the service and attention to detail is excellent, so whenever we go to Lakeside we pay them a visit. We may just go in to have a look, but we always... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Reino Unido
4,9
Excelente
803 avaliações
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Resposta da ProCook - Doncaster
We are so pleased to hear that you had such a positive experience with our shop and staff. Thank you for your kind words!
Greeted with a friendly member of…
Greeted with a friendly member of staff. Explained what I was after and was shown a range of products . Shopping was a great experience. Thank you
4 de agosto de 2026
Great service and help when asked very…
Great service and help when asked very polite and friendly staff
1 de agosto de 2026
Extremely helpful attendant.
29 de julho de 2026
Great value
Great value, store at lakeside set out beautifully. Staff very attentive.
27 de julho de 2026
Excellent
Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.
14 de julho de 2026
Staff were very knowledgeable and…
Staff were very knowledgeable and welcoming. Always friendly and helpful. Tracey is a star.
21 de julho de 2026
A very enjoyable experience…
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop had. We found everything quite easily and then it was an easy transaction at the till. All in all a very enjoyable experience
17 de julho de 2026
Friendly efficient staff and a lovely…
Friendly efficient staff and a lovely tidy well laid out shop
12 de julho de 2026
Very nice and efficient staff and good…
Very nice and efficient staff and good product
12 de julho de 2026
Pleasant & helpful assistant
Helpful assistant with warm & pleasant manner, all very much appreciated.
8 de julho de 2026
Resposta da ProCook - Doncaster
We're so glad you found our assistant helpful and appreciated their warm and pleasant manner! Thank you for sharing your positive experience with us.
All products first class
Every one at pro cook is friendly and helpful, and all products first class
2 de julho de 2026
Resposta da ProCook - Doncaster
We're so glad you found our team friendly and helpful, and that you consider our products first-class! Thank you for your wonderful feedback.
Choice of products …
Excellent choice of products and very friendly, helpful staff.
30 de junho de 2026
Resposta da ProCook - Doncaster
We're so glad you enjoyed our selection of products and found our staff to be friendly and helpful! Thank you for your kind words.
returning customer
As a returning customer the staff continue to be very helpful without being bothersome. Their friendly and helpful attitude makes shopping in this shop a pleasure
4 de julho de 2026
Resposta da ProCook - Doncaster
We're so pleased to hear that as a returning customer, you continue to find our staff helpful and friendly, making your shopping experience a pleasure!
Very friendly staff and very polite.And…
Very friendly staff and very polite.And very helpful.
1 de julho de 2026
Resposta da ProCook - Doncaster
We are so glad to hear that our staff was friendly, polite, and very helpful during your visit. We truly appreciate your kind feedback!
Great customer service received in the…
Great customer service received in the Doncaster store today. Useful information shared to help us make our decision.
29 de junho de 2026
Excellent help and advice
Excellent help and advice. Cheerful and friendly staff.
29 de junho de 2026
The lady who served us was very…
The lady who served us was very knowledgable about the different knifes and let us try them out in store.
27 de junho de 2026
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