Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... Ver mais
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Ver mais
A empresa respondeu
Our second visit to ProCook this time the Doncaster store. We actually searched out this store (55 miles away) as we have none near us after we had had such a good experience at Norwich. We bought a k... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Reino Unido
4,9
Excelente
744 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful children’s cutlery set and a…
Beautiful children’s cutlery set and a very good price.
7 de agosto de 2026
Resposta da ProCook - Doncaster
We're so glad you found our children's cutlery set beautiful and appreciated the great price! Thank you for your kind words.
I picked up a Rotary Whisk which I find…
I picked up a Rotary Whisk which I find perfect for mixing drinks in the mornings.
Service was great, just picked up and paid quick and easy and product works well.
4 de agosto de 2026
Resposta da ProCook - Doncaster
We're so pleased to hear you found the Rotary Whisk perfect for mixing drinks and that your experience was quick and easy! Thank you for your wonderful feedback.
Tracey was brilliant
Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She is an excellent asset to the company.
6 de agosto de 2026
Resposta da ProCook - Doncaster
We're so pleased to hear about your wonderful experience and that our team member made you feel welcome! It's fantastic that they went out of their way to help you find the perfect product for your needs. We're delighted to know you're happy with their service.
Resposta da ProCook - Doncaster
We are so pleased to hear that you had such a positive experience with our shop and staff. Thank you for your kind words!
Greeted with a friendly member of…
Greeted with a friendly member of staff. Explained what I was after and was shown a range of products . Shopping was a great experience. Thank you
4 de agosto de 2026
Great service and help when asked very…
Great service and help when asked very polite and friendly staff
1 de agosto de 2026
Extremely helpful attendant.
29 de julho de 2026
Great value
Great value, store at lakeside set out beautifully. Staff very attentive.
27 de julho de 2026
Excellent
Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.
14 de julho de 2026
Staff were very knowledgeable and…
Staff were very knowledgeable and welcoming. Always friendly and helpful. Tracey is a star.
21 de julho de 2026
A very enjoyable experience…
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop had. We found everything quite easily and then it was an easy transaction at the till. All in all a very enjoyable experience
17 de julho de 2026
Friendly efficient staff and a lovely…
Friendly efficient staff and a lovely tidy well laid out shop
12 de julho de 2026
Very nice and efficient staff and good…
Very nice and efficient staff and good product
12 de julho de 2026
Happy Shopping at ProCook
I went to ProCook at the outlet Lakeside Doncaster to buy a cast iron roasting pan and was pleased to find it was in the sale . Staff at the store were very friendly and helpful and made my shopping experience a pleasure
I would recommend ProCook Doncaster for the range of quality products at reasonable prices and helpful staff
12 de julho de 2026
Pleasant & helpful assistant
Helpful assistant with warm & pleasant manner, all very much appreciated.
8 de julho de 2026
Resposta da ProCook - Doncaster
We're so glad you found our assistant helpful and appreciated their warm and pleasant manner! Thank you for sharing your positive experience with us.
All products first class
Every one at pro cook is friendly and helpful, and all products first class
2 de julho de 2026
Resposta da ProCook - Doncaster
We're so glad you found our team friendly and helpful, and that you consider our products first-class! Thank you for your wonderful feedback.
Choice of products …
Excellent choice of products and very friendly, helpful staff.
30 de junho de 2026
Resposta da ProCook - Doncaster
We're so glad you enjoyed our selection of products and found our staff to be friendly and helpful! Thank you for your kind words.
returning customer
As a returning customer the staff continue to be very helpful without being bothersome. Their friendly and helpful attitude makes shopping in this shop a pleasure
4 de julho de 2026
Resposta da ProCook - Doncaster
We're so pleased to hear that as a returning customer, you continue to find our staff helpful and friendly, making your shopping experience a pleasure!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.