The sales assistant was very helpful, couldn't do enough to help me. Well informed about the product I was buying. Very friendly and made my shopping experience a pleasure.
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Veja o que dizem as avaliações
The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Ver mais
A empresa respondeu
I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two... Ver mais
Very helpful staff as had a detached handle from saucepan lid. Gourmet pan set 5 years old still in good working order 👌
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 28, 22 Princesshay, EX1 1GE, Exeter, Reino Unido
- 01392 712609
4,9
Excelente
530 avaliações
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The sales assistant was very helpful
The sales assistant was very helpful, couldn't do enough to help me. Well informed about the product I was buying. Very friendly and made my shopping experience a pleasure.
21 de julho de 2026
Helpful and knowledgeable staff.
21 de julho de 2026
Quick
Quick, easy and very helpful. Quality experience.
Rebekah was very helpful.
Process, we think, are good quality.
18 de julho de 2026
The service I had was excellent,I was…
The service I had was excellent,I was able to hold the product to see if I was able to use it comfortably
14 de julho de 2026
Very helpful staff as had a detached…
Very helpful staff as had a detached handle from saucepan lid. Gourmet pan set 5 years old still in good working order 👌
14 de julho de 2026
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. Very pleased with product
Would recommend
14 de julho de 2026
The staff were friendly and helped me…
The staff were friendly and helped me find and purchase the exact item I needed
8 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da ProCook - Exeter
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Resposta da ProCook - Exeter
We're so pleased to hear that you found our team friendly and helpful, and that you enjoyed our products. We truly appreciate your positive feedback!
Great range of products for both cooks…
Great range of products for both cooks and chefs. Well-priced
2 de julho de 2026
Resposta da ProCook - Exeter
We're so glad you found a great range of products for both cooks and chefs, and that you found them well-priced! Thank you for your feedback.
Great service and advice on top of…
Great service and advice on top of excellent product
4 de julho de 2026
Resposta da ProCook - Exeter
We're so glad you enjoyed our excellent product and received great service and advice! We appreciate your positive feedback.
Shop staff were excellent dealing with…
Shop staff were excellent dealing with returned items.
3 de julho de 2026
Resposta da ProCook - Exeter
We're so glad our shop staff provided excellent assistance when you needed to return items. We appreciate your positive feedback!
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff, they found what we wanted within minutes
2 de julho de 2026
good in shop customer service a…
good in shop customer service a pleasure to shop there will go again thank you
25 de junho de 2026
Excellent all round
Lovely friendly staff, the products are just perfect! The non stick pan set that we bought are a dream to work with and cleaning them using minimal effort.
27 de junho de 2026
Lady staff member was very helpful and…
Lady staff member was very helpful and gave good advice towards our choice of saucepans
20 de junho de 2026
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