Fabulous products with real value. Great customer service in store too. We always make a beeline for people cook at Fleetwood to update our kitchen products.
Localização
Trocar localizaçãoUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... Ver mais
These were bought as a replacement as silly me broke the original plates. Great quality product, good value for money and friendly customer service.
Amazing machine the store is so full of great products and the staff so friendly and they only come near you when you want them to no pressure to buy .Just a great pleasant experience.And the pro coff... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, Reino Unido
4,9
Excelente
805 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Store
Excellent ! Sarah the Store assistant was very helpful , would definitely recommend your store to our friends. Mr & Mrs Reidy. Thornton Cleveleys.
4 de agosto de 2026
The sales assistant was very…
The sales assistant was very knowledgeable when we called into the pro cook shop at Freeport’s in Fleetwood. Bonus is they had a 10% sale on.
31 de julho de 2026
Very helpful and informative staff.
Very helpful and informative staff.
Your shop is a pleasure to walk around.
Well done
31 de julho de 2026
We needed some non forever chemical…
We needed some non forever chemical cooking ware, ideally I wanted to select titanium cookware but sadly you don’t stock them in your branch in fleetwood, anyway the member of staff Linda very knowledgeable helpful guided through stainless steel cookware, we selected a full set,she went above and beyond a credit to your team ,many thanks mr mrs d done,Morecambe Lancaster.
31 de julho de 2026
The young lady that served us was very…
The young lady that served us was very helpful
26 de julho de 2026
Lots of great products
Lots of great products, friendly staff and efficient service.
27 de julho de 2026
Always come to this shop for pans
Always come to this shop for pans. Great quality. Great service.
20 de julho de 2026
First time visiting Affinity .
First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in. Asked if my dog was welcome they said yes absolutely! 😀 Lady was lovely helped me find my purchase (wood salad spoons) ( beautiful) also offered me another option and a dish to match. Easy transaction at the till great customer service 👌 highly recommend.
25 de julho de 2026
The store assistant helped me to find…
The store assistant helped me to find what I was looking for and I am happy with the quality of the wooden pizza serving boards I purchased
23 de julho de 2026
Very pleasant experience
The lady on the store was very knowledgeable about what we required she was also very friendly it was a pleasure to shop in the store with such knowledgeable staff
Thank you
18 de julho de 2026
The staff were lovely … and told me…
The staff were lovely … and told me about the promotions etc
17 de julho de 2026
Outstanding customer service
Outstanding customer service - nothing was too much trouble
13 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Very helpfull staff from moment i…great staff
Very helpfull staff from moment i entered to moment i left and my daughter loves the product
7 de julho de 2026
Resposta da ProCook - Fleetwood
We're so pleased you found our staff helpful from the moment you arrived! It's wonderful to hear your daughter loves the product. Thank you for your kind words.
Nice shop relaxed atmosphere plenty of…
Nice shop relaxed atmosphere plenty of nice items
6 de julho de 2026
Resposta da ProCook - Fleetwood
We're so glad you enjoyed the relaxed atmosphere of our shop and found plenty of nice items! Thank you for your wonderful review.
We were assisted by a very helpful…
We were assisted by a very helpful member of staff who let us hold the various products so we could decide which one to buy
2 de julho de 2026
Resposta da ProCook - Fleetwood
We're so pleased to hear that our team was helpful and allowed you to experience the products firsthand. We appreciate your kind words!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.