The store is invitingly and clearly set out. There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her scre... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Ver mais
I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... Ver mais
A empresa respondeu
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Reino Unido
- 01432 656633
4,9
Excelente
304 avaliações
Pede aos clientes que avaliem
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Always buy Pro Cook products
Always buy Pro Cook products. Staff always helpful. Good quality products. Prices are always good.
17 de julho de 2026
The products are clearly marked on…
The products are clearly marked on prices and excellent and polite staff
12 de julho de 2026
Great service
11 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Excellent service
11 de julho de 2026
Resposta da ProCook - Hereford
We're so glad you experienced excellent service and found our staff to be friendly and knowledgeable. We truly appreciate your positive feedback!
Bought steak knives staff helpful and…
Bought steak knives staff helpful and efficient
29 de junho de 2026
A++++++ all top
9 de julho de 2026
Lovely shop so much there
Went in to shop , the person that serve me was very helpfull, and polite, will deffantley be going again as i liked so much in the shop.
4 de julho de 2026
Resposta da ProCook - Hereford
We're so pleased you found our team member helpful and polite! We're glad you liked so many items and will be visiting us again soon.
Perfect knives really enjoying it and…
Perfect knives really enjoying it and also a great customer service. I would always come back to pro cook for my kitchen wares
3 de julho de 2026
Resposta da ProCook - Hereford
We're so happy you're enjoying your new knives and that you had a great experience with our customer service! We truly appreciate your loyalty and look forward to welcoming you back for your future kitchenware needs.
Top notch!
The staff are very helpful and friendly. They are knowledgeable on the products. Thus creating a a good atmosphere and top notch service. The store is well laid out which makes it easy to use. The Procook saucepans we bought are a fantastic quality and price. Thank you.
28 de junho de 2026
Great experience…
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in store, it's a great knife at a reasonable price.
Great store, great product, very helpful and pleasant sore assistant, sorry I didn't get her name.
Thank you.
2 de julho de 2026
Rest customer service
The customer advisor was very knowledgeable about the different products, allowing me to try the different knives so I could get a hands on experience and make a informed decision.
23 de junho de 2026
Great service
Great service, friendly but professional. Good product knowledge and we even had the opportunity to test the products in store.
As a company your tills/software seemed to hamper the staff, but did not impact on the service they provided.
6 de junho de 2026
Resposta da ProCook - Hereford
We're so glad you enjoyed your experience and appreciated our team's product knowledge and the opportunity to test products. We're addressing the till system to improve efficiency.
Excellent store
Excellent store, products beautifully displayed and the staff were so good. Could not fault our experience.
12 de junho de 2026
Sylvia was amazing and friendly
Sylvia was amazing and friendly. Really helpful and well informed. Thanks so much, definitely be back
8 de junho de 2026
Avaliação não solicitada
They was very helpful and gave us a…
They was very helpful and gave us a demonstration in the Hereford shop. We are very pleased with the product.
1 de junho de 2026
Lovely staff who were very helpful and…
Lovely staff who were very helpful and knowledgable. Great product and a nicely laid out shop. Full marks!
30 de maio de 2026
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