The Hereford store staff are brilliant; knowledgable and super helpful. I stocked a new kitchen with everything - pots, pans, cutlery, plates etc. As someone who has not bought much kitchen ware befor... Ver mais
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Veja o que dizem as avaliações
We were on holiday and I just like visiting cook shops. Buying a Chef's knife had been on my list for a long time but there hadn't been any urgency. Entering the shop I was offered help IF I wante... Ver mais
Visiting Hereford for the day shopping and called in the store as I’ve been looking for a set of saucepans for ages. Saw some lovely pans and spoke with Amelie who was very helpful and it turned out t... Ver mais
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Reino Unido
- 01432 656633
4,9
Excelente
335 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience…
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in store, it's a great knife at a reasonable price.
Great store, great product, very helpful and pleasant sore assistant, sorry I didn't get her name.
Thank you.
2 de julho de 2026
Rest customer service
The customer advisor was very knowledgeable about the different products, allowing me to try the different knives so I could get a hands on experience and make a informed decision.
23 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great service
Great service, friendly but professional. Good product knowledge and we even had the opportunity to test the products in store.
As a company your tills/software seemed to hamper the staff, but did not impact on the service they provided.
6 de junho de 2026
Resposta da ProCook - Hereford
We're so glad you enjoyed your experience and appreciated our team's product knowledge and the opportunity to test products. We're addressing the till system to improve efficiency.
Excellent store
Excellent store, products beautifully displayed and the staff were so good. Could not fault our experience.
12 de junho de 2026
Sylvia was amazing and friendly
Sylvia was amazing and friendly. Really helpful and well informed. Thanks so much, definitely be back
8 de junho de 2026
Avaliação não solicitada
They was very helpful and gave us a…
They was very helpful and gave us a demonstration in the Hereford shop. We are very pleased with the product.
1 de junho de 2026
Lovely staff who were very helpful and…
Lovely staff who were very helpful and knowledgable. Great product and a nicely laid out shop. Full marks!
30 de maio de 2026
Nice friendly service.
29 de maio de 2026
Gentleman in your Hereford shop was so…
Gentleman in your Hereford shop was so helpful… I recommend your store
2 de junho de 2026
The lady that served me was very…
The lady that served me was very informative about the product I was buying
1 de junho de 2026
Resposta da ProCook - Hereford
We're so glad our team member was informative about your product. Thank you for your kind words!
found what i wanted for a great price…
found what i wanted for a great price and helpful staff really helped with my visit
31 de maio de 2026
Resposta da ProCook - Hereford
We're so glad you found what you needed at a great price and our staff was helpful! We appreciate your visit.
Very helpful friendly staff
Very helpful friendly staff, advise us on products
available.
27 de maio de 2026
Resposta da ProCook - Hereford
We're so glad our staff was helpful and friendly. Thank you for your kind words!
Lovely helpful staff and good quality…
Lovely helpful staff and good quality products.
24 de maio de 2026
Resposta da ProCook - Hereford
We're so glad you enjoyed our products and found our staff helpful!
Excellent service
Excellent service, delightful friendly staff. quality productand good value. Nice choice of things. Love this shop
26 de maio de 2026
Resposta da ProCook - Hereford
We're so happy you enjoyed our excellent service, friendly staff, and quality products! We appreciate your kind words about our selection.
Staff very helpful and i love the…
Staff very helpful and i love the knives that I have I bought over the last 6 months
19 de maio de 2026
Resposta da ProCook - Hereford
We appreciate your kind words! We're so glad you love our knives and found our staff helpful.
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