I visited the store to purchase a set of Gourmet saucepans and was dealt with by 2 very helpful assistants. The same applied again when I returned to purchase 2 more. I am extremely pleased with my pu... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
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Veja o que dizem as avaliações
Lovely staff, greeted me with a smile, but left alone when I wanted to browse. Very helpful when I requested a nutmeg mill as an addition to my pan, you need to stock them, they save knuckles!
As said before assistants did not give me time to browse before pouncing on me although helpful I just wanted more time to look at other products
A empresa respondeu
Went looking for quality knives as I'm doing more and more cooking, so wanted to treat myself. Was helped by Isabelle who was mint - great knowledge, patient while I decided which brand to go with, an... Ver mais
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Reino Unido
4,8
Excelente
1 mil avaliações
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Very very helpful staff in the shop
Very very helpful staff in the shop . They had exactly what we were looking for.
4 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Very helpful staff ..couldn't do enough…
Very helpful staff ..couldn't do enough for you ..fantastic product..amazing service throughout..would highly recommend
3 de agosto de 2026
Resposta da ProCook - Mansfield
We're so happy to hear you found our staff very helpful and that they couldn't do enough for you! We're also delighted you enjoyed our fantastic product and amazing service throughout.
Lovely staff
2 de agosto de 2026
Helpful staff
The member of staff was very helpful and gave further information to help with our choice. The knife we purchased is very good.
28 de julho de 2026
Resposta da ProCook - Mansfield
We're so pleased to hear that our staff was helpful and provided you with useful information for your choice. We're also delighted that you are happy with your new knife!
Excellent service from a knowledgeable…
Excellent service from a knowledgeable server.
1 de agosto de 2026
Very helpful staff offered advice and…
Very helpful staff offered advice and guidance.
31 de julho de 2026
Good variety of items and great value
30 de julho de 2026
Helpful staff - lots of choice
We were looking for a particular item which a member of staff explained there were only a couple in stock. She showed them to us and was chatty and friendly.
30 de julho de 2026
Very helpful and informative staff and…
Very helpful and informative staff and they went out of their way to make sure we got right products and correct discount.
26 de julho de 2026
Lovely staff who were really helpful…
Lovely staff who were really helpful and gave some good advice on products i was interested in.
27 de julho de 2026
I was helped by 3 lovely ladies at the…
I was helped by 3 lovely ladies at the Outlet Shop today, they couldn’t ‘t have been anymore helpful. Totally recommend going to this shop if you need pans or cookware. One kind lady even helped me to carry my purchases to the car. Really appreciated this level of service, which was second to non. Thankyou!
28 de julho de 2026
Avaliação não solicitada
I was served by a lovely lady with…
I was served by a lovely lady with beautiful very long hair. She helped me select the products I was looking for as I was making a gift up for my niece.
She advised me on what she thought would be most suitable and was very polite and helpful.
My niece absolutely loved her baking bundle. Thank you ☺️
25 de julho de 2026
Great service from Renata
Great service from Renata who served me. She was very helpful, knowledgable and friendly.
24 de julho de 2026
Great service…
Used the outlet park store in Mansfield and was very pleased with the staff. Helping me find what it was I was looking for and completing its purchase.
22 de julho de 2026
Friendly helpful staff and great choice…
Friendly helpful staff and great choice of items for the kitchen.
21 de julho de 2026
The range of products is really good…
The range of products is really good and the service I got was exceptional. They even carried the goods to the car for me
21 de julho de 2026
Nice clean shop
20 de julho de 2026
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