ProCook - O2 Icon Avaliações 

420
O TrustScore é 5 de um total de 5

4,8

Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... Ver mais

Avaliado com 5 de um total de 5 estrelas

The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.

Avaliado com 5 de um total de 5 estrelas

The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contato

  • Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

420 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(420)

25.919 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Jamie the Asian guy who served me was…

Jamie the Asian guy who served me was an amazing person. He had patience and explained the different types of pots and which are comparable with my induction hob.

8 de novembro de 2025
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Resposta da ProCook - O2 Icon

We're happy to hear that you had such a positive experience. We appreciate you mentioning the assistance you received in finding the right pots for your induction hob; thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Helpful staff

The lady was very helpful in advising on both product and cost would revisit when again in the area

8 de novembro de 2025
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Resposta da ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found the advice helpful and would revisit our location.

Avaliado com 5 de um total de 5 estrelas

Nice layout

Nice layout
Affordable price
Excellent customer service

28 de outubro de 2025
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Resposta da ProCook - O2 Icon

We appreciate your positive feedback! We are so happy you found our layout nice, our prices affordable, and our service excellent.

Avaliado com 5 de um total de 5 estrelas

Great experience at the O2 branch

Ver helpful staff explaining all the features of the products that I was interested in. Great experience at the O2 branch. Thank you.

21 de outubro de 2025
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Resposta da ProCook - O2 Icon

We're so glad to hear that our staff were very helpful in explaining the features of the products you were interested in. We appreciate your positive feedback about your experience at the O2 branch!

Avaliado com 5 de um total de 5 estrelas

Products are very well

Products are very well, salesman was very well

21 de outubro de 2025
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Resposta da ProCook - O2 Icon

We appreciate your positive feedback! We're so happy you liked our products and found our salesman very helpful.

Avaliado com 4 de um total de 5 estrelas

Top of the range products

Very professional customer service with staff who genuinely know what they are talking about. The products are first rate too. Would recommend Pro cook for kitchenware above any other retailer

16 de outubro de 2025
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Resposta da ProCook - O2 Icon

We're so happy to hear that you found our customer service professional and knowledgeable. We appreciate your recommendation of our kitchenware and your positive feedback on our products!

Avaliado com 5 de um total de 5 estrelas

Friendly customer service

Friendly customer service

17 de outubro de 2025
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Resposta da ProCook - O2 Icon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Good range of products and great service at the O2 branch. The staff were very helpful. I Loved the fact that this shop is open until 8pm on a Sunday. It really helped me out of a tight spot.

12 de outubro de 2025
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Resposta da ProCook - O2 Icon

We're delighted you appreciate our product range and the helpful service at the O2 branch. We're glad our Sunday opening hours assisted you. Thank you for your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Had the glasses i wanted

Had the glasses i wanted . Lady at the till checked everyone in the box to check they were perfect . Explained their one year guarantee too

11 de outubro de 2025
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Resposta da ProCook - O2 Icon

We're glad you enjoyed your experience and found the perfect glasses! We appreciate that our team's attention to detail and guarantee explanation stood out to you. Thanks for your feedback!

Avaliado com 5 de um total de 5 estrelas

Great Value Great Spec

Good value the only retailer to stock a really useful teapot of high quality. Perfect product and good service at a reasonable price and Blue Light card discount too. Well impressed

6 de outubro de 2025
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Resposta da ProCook - O2 Icon

We're happy to hear that you consider our teapot a good value and of high quality. We're also glad you appreciated the service and Blue Light card discount. Thank you for your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Good service

2 de outubro de 2025
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Resposta da ProCook - O2 Icon

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Avaliado com 5 de um total de 5 estrelas

I bought bowls directly from the precook O2

I bought bowls directly from the Precook O2 shop and I’m really pleased with it. The staff were friendly and helpful, and they let me look at a few options before choosing. The bowl feels sturdy, looks great in my kitchen, and has been perfect for cooking and serving. It was also reasonably priced. Overall a really positive shopping experience and a product I’d happily recommend.”

27 de setembro de 2025
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Resposta da ProCook - O2 Icon

We're happy to hear that you're pleased with your bowl from our shop. It's great to know that our staff were friendly and helpful and that you found the perfect bowl for your needs at a reasonable price. We appreciate your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Good service

Good service. Good products

27 de setembro de 2025
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Resposta da ProCook - O2 Icon

We appreciate your positive feedback! We're so glad you enjoyed our good service and products.

Avaliado com 5 de um total de 5 estrelas

Excellent products and prices

Excellent products and prices, combined with very good customer service.

25 de setembro de 2025
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Resposta da ProCook - O2 Icon

We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our products, prices, and customer service.

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