Lovely shop, found everything I was looking for plus a few handy extras I didn’t know were a thing. The member of staff that served us was great, I wish I’d got his name! Was very informative and effi... Ver mais
Localização
Trocar localizaçãoUnit 20 209 The Westgate, OX1 1PE Oxford, GB
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Veja o que dizem as avaliações
I don't know too much about kitchenware and did not know what would work best for me, but the staff member was very kind and gave me a detailed explanation of each option. I ended up going with their... Ver mais
Absolutely brilliant customer service from the gentleman in the Oxford store. He gave his time and expertise to explain pros and cons of different knives we were looking at. Through his knowledge we... Ver mais
A empresa respondeu
Service is always thoughtful, welcoming without being pushy. Selection of goods is limited by space but always has something fresh and well made to.attract keen cooks.
Detalhes da empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contato
Unit 20 209 The Westgate, OX1 1PE, Oxford, Reino Unido
4,8
Excelente
349 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very efficient and helpful on the…
Very efficient and helpful on the choice of the item I was buying
25 de agosto de 2026
Excellent product
Excellent product, great value for money and the staff were extremely helpful, really appreciated that.
24 de agosto de 2026
Lovely shop, decent prices and good quality products.
Lovely shop, found everything I was looking for plus a few handy extras I didn’t know were a thing. The member of staff that served us was great, I wish I’d got his name! Was very informative and efficient, sorted the warranties etc. and just gave us a really positive experience. Will definitely be popping back in next time I go past as I also found quality and prices very good.
19 de agosto de 2026
Great Service! Great Product!
I don't know too much about kitchenware and did not know what would work best for me, but the staff member was very kind and gave me a detailed explanation of each option. I ended up going with their recommendation and it is one of the best decisions I have made in regard to kitchenware purchases.
22 de agosto de 2026
Staff very helpful and helped me with…
Staff very helpful and helped me with my purchase. Told me of promotions and deal. Thank you
11 de agosto de 2026
Very good quality at a good price
Very good quality at a good price. Thank you very much
19 de agosto de 2026
Customer satisfaction
The member of staff we were served by was friendly and very helpful.
14 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da ProCook - Oxford
We're so pleased to hear that you experienced very good service and found our product to be good at a decent price! We truly appreciate your positive feedback.
Always helpful!
Helpful, knowledgeable and friendly staff and good quality products.
16 de agosto de 2026
Resposta da ProCook - Oxford
We're so glad you found our staff helpful, knowledgeable, and friendly, and that you appreciate the quality of our products! Thank you for your kind words.
Friendly & helpful member of staff
14 de agosto de 2026
Resposta da ProCook - Oxford
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff member to be friendly and helpful during your visit.
我很喜欢他们的服务人员
7 de agosto de 2026
Super knowledgable & friendly staff,
Super knowledgable & friendly staff,. Great range of products
23 de julho de 2026
Good products
Very warm welcome, friendly helpful and knowledgeable staff, good products at good prices and value - thank you
22 de julho de 2026
Helpful staff who were polite and…
Helpful staff who were polite and friendly. Store well laid out so easy to find things.
15 de julho de 2026
Service is always thoughtful
Service is always thoughtful, welcoming without being pushy. Selection of goods is limited by space but always has something fresh and well made to.attract keen cooks.
19 de julho de 2026
People are really helpful.
12 de julho de 2026
Delightful store
Delightful store - Lovely presentation exceptionally good service and the product we purchased is first class
15 de julho de 2026
Pro cook Westgate
Super grateful for Nic at Westgate Oxford who helped me choose a Soho cookware set. He also kindly helped me with valuable tips on utensils and on choosing other items. Very friendly as well.
15 de julho de 2026
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